MapServe Reviews

Name: MapServe
Address: 63/66 Hatton Garden, Fifth Floor Suite 23,, 63/66 Hatton Garden, Fifth Floor Suite 23,, London
Rating: 4.79

4.8 Rating 626 Reviews

97 %

of reviewers recommend MapServe

Company Reviews

Metrics

4.8

Based on 626 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am still waiting for a refund for not 1 but 2 PDF OS maps which were downloaded not-to-scale. Difficult system to navigate. In all honesty I would avoid using Mapserve until they make the process of selecting a site plan foolproof.”

Helpful Report

Posted 1 year ago

Dear customer, we are sorry to hear about your issues. Both of your orders were refunded on the 13th of April. The refunds usually take 2-3 working days to arrive in your bank account or if they are ordered very soon after placing an order you will see that a charge has not been placed on your account. Please send us an email at support@mapserve.co.uk if you would like any assistance with that. We have also let you know how to place an order through our website and we'll be happy to help you understand how to navigate the page if you would like to book a demo with us. I hope this helps.

Posted 1 year ago

“I've bought 3 maps in the last three months and all of them don't show the exact buildings for my neighbours. I have survey my properties so I can draw up a site plan,I expected the neighbours properties to show the exact site plans.”

Helpful Report

Posted 1 year ago

Hhello Ronesh, we appreciate your feedback. Please send us a message at support@mapserve.co.uk to assist you with your issue. Thank you.

Posted 1 year ago

“Very disappointed, on the 1:500 plan to print A4 that I bought, the scalebar isn't to scale.”

Helpful Report

Posted 1 year ago

Dear customer, please email us at support@mapserve.co.uk and we'll be glad to assist you with this. Can you also check please that your printer is set to print at 100% size (see printer settings in the application you're using to print the plan)?

Posted 1 year ago

“Quality of gif was ridiculously blocky and became impossible to use. Ended up having o draw over it which was very time consuming.”

Helpful Report

Posted 1 year ago

Hello, we are sorry to hear you had such a poor experience with our website. Our technical team is looking into this issue with your order right now and we'll update you as soon as possible regarding this order. Please send us a message at support@mapserve.co.uk and we'll do our best to assist you.

Posted 1 year ago

“Maps often hard to preview and often print at less than useful size/scale after payment taken. Or impressed.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to write to us. Could you please email us at support@mapserve.co.uk so that we can look into the matter further?

Posted 2 years ago

MapServe is rated 4.8 based on 626 reviews