Mapdec Cycle Works Reviews

Name: Mapdec Cycle Works
Address: Unit 1, Westmorland Business ParkGilthwaiterigg Lane, Unit 1, Westmorland Business ParkGilthwaiterigg Lane, Kendal
Rating: 4.92

4.9 Rating 876 Reviews

99 %

of reviewers recommend Mapdec Cycle Works

4.9

Based on 876 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Mapdec Cycle Works:

A state of the art cycling studio and Workshop in Kendal with a small selection of products for the Adventurous Cyclist.

Visit Website

Phone:

1539312550

Email:

sales@mapdec.com

Location:

Unit 1, Westmorland Business ParkGilthwaiterigg Lane,
Unit 1, Westmorland Business ParkGilthwaiterigg Lane
Kendal
LA9 6NS

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Mapdec Cycle Works 5 star review on 22nd August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb - such a confident and thorough review of the issue with my bike - really clear communication and explanation of the perceived issue and great updates from Jake by video and text. Thanks team.”

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Posted 1 year ago

“Great services, professional and friendly staff. Well done guys keep up the good work .”

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Posted 1 year ago

“Great service from Mapdec. Paul and his team are friendly and professional, and kept me updated throughout the process for my custom Look 785. I had a two hour drive to collect the bike. Paul also provided a route for a test ride after a bike fit. Highly recommended.”

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Posted 1 year ago

“Great service, very knowledgeable and helpful”

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Posted 1 year ago

“Shipping times were great to NZ. Product is awesome!”

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Posted 1 year ago

“I was kept in touch about the issues my bike presented and the solutions. It now runs beautifully smooth. Thanks guys.”

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Posted 1 year ago

“Took my bike to Mapdec for a full fork service and it also needed other bits doing aswell, the lads phoned to say what it was needing which I wasn’t aware of, they were very helpful and did a great job, would deffinately recommend them and I will be using them in future.”

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Posted 1 year ago

“Ordered thing, was sent next day (technically same day as i live halfway across the world).”

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Posted 1 year ago

“Paul, Jake & Team. Just collected my new Look 765 Optimum. I am looking forward to many miles of smooth cycling even on our crumbling roads 😂. Thank you for giving me lots of time & information to help with this bike build. Keep up with the good work. Ian”

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Posted 1 year ago

“Excellent bike workshop. Revitalised my 13 year old Look to being like new. Did what needed doing to a very high standard and didn’t spend my money on unnecessary stuff. Top marks. Nice folk as well and easy to deal with.”

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Posted 1 year ago

“Listened to what I wanted and didn't try and sell anything unnecessary. Good spot 👍”

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Posted 1 year ago

“Great service & communication from initial contact through to purchase and delivery. All within timely manner after Jake went through the options and process. Items were put together and securely packaged. Highly recommend. Not used item yet so can’t comment on quality FFWD products.”

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Posted 1 year ago

“Mapdec did a good service of the handcycle and a quick turnaround too! A friendly and enthusiastic group of mechanics. 👍 Lynn”

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Posted 1 year ago

“Brought my Look 585 over to Mapdec to “make it lovely again” and that’s just what they’ve done. Did what was needed doing to a very high standard and keep me “in the loop” throughout. Didn’t do what didn’t need doing; so kept the cost very acceptable. Top marks, worth the trip across the Pennines.”

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Posted 1 year ago

“Great service from paul and the team wouldnt go anywhere else for any work on my bikes”

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Posted 1 year ago

“Simple job done well.bike which is my turbo bike shifts perfectly. I think one of the new mechanics did the job. Great news for Mapdec.”

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Posted 1 year ago

“Fantastic customer service. They really do want you to be happy. I wouldn't take my bike anywhere else.”

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Posted 1 year ago

“Great service and buying experience. As a woman , I’ve not always had the best experiences in bike shops but Mapdec were brilliant. I got sound expert advice that made sense and I felt listened to. I’d highly recommend Mapdec to anyone looking for a real cycling specialist. You should have seen my smile when I finally got out on my new Time bike so expertly built (once the grit was cleared)! Thanks all.”

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Posted 2 years ago

“Thank you for your fantastic service, bike is amazing and I’m really enjoying the Di2 highly recommend”

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Posted 2 years ago

“Brilliant service as always”

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Posted 2 years ago

Mapdec Cycle Works is rated 4.9 based on 876 reviews