Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 749 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The fire ordered took almost two weeks to be deivered and communication was poor as I had to call after a week to see when the fire was going to be delivered. Very happy with the fire itself though.”

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Posted 9 years ago

“Ordering on the Internet was so easy. I was kept well informed of how my fire would be delivered and was even asked when would I like it delivered. All in all a pleasant experience.”

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Posted 9 years ago

“I was very pleased with the coal magic. What a difference. Also the firm e-mailed me to let me know what day it would be delivered and it was. Terrific service.”

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Posted 9 years ago

“Ordered an wall mounted electric fire for our new conservatory. Manor House were first class at keeping us informed by phone of the whereabouts they were with our order, and the fire was delivered on a day of our choosing.”

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Posted 9 years ago

“Communication was excellent from the moment they confirmed the order, through to delivery. Very professional. Would highly recommend.”

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Posted 9 years ago

“Excellent service - we had good communications from the company to arrange a convenient & prompt delivery date. The electric fire was delivered on time, it was well packaged & we were extremely pleased with it. I can definitely recommend this company & would not hesitate to deal with them again. Thank you so much!”

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Posted 9 years ago

“Excellent service from start to finish. Lady I spoke with on the phone was very helpful with a few questions I had regarding the stove I was interested in. My stove was delivered within days of me placing my order. Very pleased.”

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Posted 9 years ago

“Excellent service and communication from start to finish. Fire is perfect and sets our newly decorated room off perfectly.”

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Posted 9 years ago

“Excellent service and the best price for the Gazco Stockton 5 - Electric Stove. Delivered as promised.”

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Posted 9 years ago

“The speed of response to my initial enquiry was very good and then to follow it up with additional help prior to purchasing was excellent. Once ordered the confirmation was immediate and then only a few days later got a phone call to say it was received and to arrange delivery. Had the fire within a week of placing the order. Very quick, very slick and excellent service Thanks”

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Posted 9 years ago

“The service from Manor House is 1st Class, from placing the order to delivery, It was quick and trouble free. Delivered on time and a superb product. It has been a pleasure to deal with the company. I will certainly deal with them again and will recommend them to others. Thank you for the service.”

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Posted 9 years ago

“You were excellent in answering our questions and in delivery”

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Posted 9 years ago

“I received a call immediately for confirmation of the order and it came when promised, very satisfied.”

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Posted 9 years ago

“From the minute we walked into the showroom right through to the final installation, the service we received was faultless and would happily recommended Manor House. Mike and his team really do take all the pressure away from what is quite a major purchase. Thank you”

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Posted 9 years ago

“Ordered online, immediate confirmation. Next day further confirmastion that order being processed and that contact would be made re: delivery, which it was, by phone within 3 days. Fire arrived on time. Beatiufully packaged, perfect!”

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Posted 9 years ago

“Service was very good and communication was excellent. My stove was in the sale (so I saved money) and it was delivered on time as promised. Stuart Bowman Market Deeping”

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Posted 9 years ago

“Extremely pleased with our purchase of Jotul MF stove. Fantastic, friendly and prompt service from point of ordering through to delivery and aftercare. Could not be more satisfied and will definitely recommend and use again in future if given the opportunity.”

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Posted 9 years ago

“Exceptional service , value and customer satisfaction , I would recommend this company 100%”

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Posted 9 years ago

“I had deep reservations about ordering a stove online but after dealing with Manor House would do it again.Professional, courteous and a pleasure to do business with.Would recommend them to everyone.”

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Posted 9 years ago

“All our dealings with Manor House were dealt with accurately, speedily and efficiently. A good company to deal with. Keen pricing and excellent delivery service. Thank you”

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Posted 9 years ago

Manor House Fireplaces is rated 4.9 based on 749 reviews