Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 749 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordered a wood burning stove over the internet. Called up for a few queries and were helpful and emailed information promptly. Unfortunately had to cancel the order due to a change of plans & item would have not longer be suitable. A refund was arranged quickly and was notified by Manor House when everything had been processed. From experience so far I will definitely use again once we have decided what we do want!”

Helpful Report

Posted 10 years ago

“Quick response to order, kept us well informed on delivery schedule and arranged fast delivery.”

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Posted 10 years ago

“Had our gas fire , a log burner effect with balenced flue, fitted before Christmas , excellent service , plastered and bricked up old fireplace perfectly . Mrs Valerie Smith , coventry”

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Posted 10 years ago

“Very good service 1 item damaged in transit but replaced within 24 hours”

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Posted 10 years ago

“The fireplace hoover arrived very quickly, and it is a nice machine that does what it is meant to do. It is small and neat, so easy to store. My one quibble is that the flex is short, and I have to attach an extension lead. A longer flex would make this an excellent machine.”

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Posted 10 years ago

“Excellent service and excellent product.”

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Posted 10 years ago

“We were vey pleased with the service and delivery of the fire as we are decorating we have not fitted the fire yet will let you know when we have Regards M Barber”

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Posted 10 years ago

“Very efficient service. Web site 1st class. Delivery made on date stated , really satisfied with all aspects of the Manor House customer care.”

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Posted 10 years ago

“Everything was as described on the web and more. Extremely helpful and lovely to deal with”

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Posted 10 years ago

“Bought the Hoover for my son unfortunately the nozzle was missing on opening. After a phone call the nozzle was sent by 1st class post,so overall a good service.”

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Posted 10 years ago

“Following a couple of reviews at Manor House, we finally decided on the fire and Surround that suited us, this was followed by a site inspection and subsequent fitment. We are delighted with the final outcome, and would like to thank Michael and his staff, + Paul and Craig the fitters for what was an enjoyable experience!!”

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Posted 10 years ago

“Thanks to Michael for great service and advice on which stove was best suited our needs. We are so pleased with our new woodburner. It was wonderful to have a warm lounge over Christmas. Although the stove, a Stovax i40, is small and we were a little doubtful that it would produce much heat. it has more then surpassed our expectations and looks neat and attractive in our small fireplace. Thanks too to Craig for a great, neat job fitting the stove. The introductory pack supplied was useful to get us started and the gloves have been invaluable. I have absolutely no hesitation in recommending Manor House Fireplace for great advice and service.”

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Posted 10 years ago

“Well done Manor House, Electric fire delivered in a few days, well packaged and within the given delivery window. The fire is just as described and was very easy to install. Thankyou to all at Manor House for a great service. J. White.”

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Posted 10 years ago

“Customer Service...... perfection.... thank you. Delivery excellent. Only just installed , love it. Looks fantastic. Is fantastic. Has to be best price, customer service and delivery possible. Thank you Manorhouse ! Graham.”

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Posted 10 years ago

“Service and delivery good. Equipment looks and works OK but I do wonder about the durability of the clip on the tongs which because of the square section does not work very smoothly and I suspect may break?”

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Posted 10 years ago

“Very good service, prompt and efficient. The product is also very good!”

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Posted 10 years ago

“Excellent service from beginning to end. Old fashioned courtesy and helpfulness rarely seen these days. Particular thanks to Lesley and Elena....Stars! Mike & Wendy Travis”

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Posted 10 years ago

“The service from Manor house was friendly helpful and informative. Couple this, with very competitive pricing, the overall experience was outstanding. Thank you.”

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Posted 10 years ago

“Excellent service from begining to end Excellent display of fires in the shop the best displays we had seen Excellent online experience as well”

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Posted 10 years ago

“Delighted with service and product. Thank you very much.”

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Posted 10 years ago

Manor House Fireplaces is rated 4.9 based on 749 reviews