Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.91

4.9 Rating 784 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 14th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pleased with the service and help given with my purchase. item was delivered very quickly even though it was not in stock at the time of order. Communication was excellent. Would highly recommend and will definitely use again for any other purchases.”

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Posted 10 years ago

“Ordered the fire on Sunday and it arrived on Thursday and would have been Wednesday if I had put the right telephone number. Love the electric fire exactly as described. A brilliant experience from start to finish thank you”

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Posted 10 years ago

“Very quick delivery. Knowlegeable, friendly staff and service. Highly recommended,”

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Posted 10 years ago

“Extremely efficient service. Kept informed about delivery at every stage. Would definitely recommend. Great product too.”

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Posted 10 years ago

“I ordered an electric fire for my mother from Manor House which was very competitively priced, the cheapest I'd seen on the web for the model I was looking for. Payment was made on-line which was quick & easy. Delivery was made within a couple of days directly to my mothers house & arrived promptly free of charge. Although I had a small problem with the fire concerning installation, a quick phone call to Manor House & all was sorted very efficiently. They were very helpful & considerate in understanding my problem. Would definitely recommend Manor House!”

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Posted 10 years ago

“Kept me informed above available delivery date as item was originally out of stock. Once available the item was delivered exactly when they said it would be. Delivery driver was waiting outside so that he did not arrive before he was meant to! I ordered an ash vacuum and it seems to do exactly what it is meant to and is excellent value for money.”

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Posted 10 years ago

“Product was delivered on time. Courier kept me informed. On installation two screws missing and when I rang was told they would be in the post the same day. Excellent service”

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Posted 10 years ago

“Excellent service. All our questions were answered and Martin couldn't have been more helpful. Everything was extremely well packaged and the delivery was on time. A very pleasant shopping experience. We wouldn't hesitate to recommend Manor House Fireplaces. Well done.”

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Posted 10 years ago

“Great service and communications, would not hesitate to recommend this company. Prices were the best we could find and delivery was really fast and efficient.”

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Posted 10 years ago

“Brilliant service from start to finish. Martin listened to me from the first phone call, asked me to confirm back to him the details he needed to be checked with my Gas fitter (because I have no idea about these sorts of things!). He gave me some advice and also an excellent price, true to his word the gas fire was delivered the following week and is now installed and not only looks great but provides masses of heat. I strongly recommend Martin and his team they are very patient and knowledgeable and extremely helpful. thanks you Martin and team. Mr Compton (Rayleigh, Essex)”

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Posted 10 years ago

“excellent service from order through to delivery. will use again, highly recommended”

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Posted 10 years ago

“Prompt delivery, good product very happy.”

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Posted 10 years ago

“Very helpful and would recommend to anyone, competitive on price too”

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Posted 10 years ago

“Good knowledgable, personal service and delivery.”

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Posted 10 years ago

“Very willing to answer all queries and in an efficient manner. Nothing was too much trouble for them. I felt very comfortable ordering from Manor House knowing that my requirements were uppermost in their minds. Very pleased too with the gas fire which I was able to see demonstrated in their showroom and now performs equally as well at home.”

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Posted 10 years ago

“We have purchased 2 log burners and 1 gas fire from them in the last few years and we are extremely pleased with the service. Would be more than happy to deal with them again :) Gavin Tutton”

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Posted 10 years ago

“Dealing with Manor House was a good experience. Fire ordered on Monday 7th Dec delivery offered for Thurs 10th,but I opted for Friday 11th. All went like clockwork and I would recommend to others.”

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Posted 10 years ago

“I found the service very good, when I called for information and again when I ordered my gas stove, The one thing that really let them down was the dilivery service.,”

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Posted 10 years ago

“We made an online purchase - really helpful over the 'phone to confirm costs/times etc. Very smooth overall and would recommend.”

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Posted 10 years ago

“Excellent????????”

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Posted 10 years ago

Manor House Fireplaces is rated 4.9 based on 784 reviews