Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.91

4.9 Rating 775 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 775 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 14th December 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We purchased a Contura 110 wood burning stove a few weeks ago from Manor House Fireplaces. There was a very good selection of stoves to choose from and the staff were extremely helpful and knowledgeable about their products and helped us choose the right stove for us. We can't recommend them highly enough.”

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Posted 8 hours ago

“So helpful and very welcoming, great choice in the showroom”

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Posted 3 days ago

“We installed a new gas fire, flu and stone mantelpiece - it looks fantastic and Michael and the team were great; they installed the fireplace and the fire in under the allotted time to a high standard. Early days yet, but we are delighted with the fire, its quality and the heat it delivers.”

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Posted 1 week ago

“From my first visit to the installation of two new electric fires, everyone was very professional, polite and helpful. I am extremely pleased with the outcome.”

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Posted 1 month ago

“Great service and advice from start to finish”

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Posted 1 month ago

“I needed to replace a very old gas fire in the living room. Michael and the team at Manor House Fireplaces were brilliant from the outset. They were knowledgeable & helpful at every stage, coordinating works required and keeping in touch. The new fire is superb - transforms the room. Will be recommending Manor House Fireplaces to anyone in need of a new fire! Thank you!”

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Posted 1 month ago

“We had a hole-in-the-wall fireplace supplied and fitted by Manor House Fireplaces. They did a very professional job. The staff were friendly. They kept us informed every step of the way. We are very pleased with the end result.”

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Posted 1 month ago

“Excellent service. James, with a wealthy knowledge of the trade, was exremely helpful”

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Posted 2 months ago

“Delightful young man showed us the range of appliances and then gave us brochures and encouraged us to take our time and look through them. We did as he suggested and at a much later date we rang and placed our order. Delivery was on time and the delivery driver was extremely helpful. I would certainly recommend the Manor House Fireplaces to friends.”

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Posted 2 months ago

“The staff were extremely helpful and knowledgeable. There was no pressure selling merely advice on options. We were contacted when our purchase was ready to be delivered and the delivery was on time.”

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Posted 2 months ago

“Manor House fireplaces Five stars 🌟 from start to finish! Helped us with options and help choosing the right fire , would throughly recommend them ,very helpful staff, great staff!!”

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Posted 2 months ago

“From initial Showroom introduction to our choice of multi fuel burner from James and Michael to the fitting team,Craig & Sean and the bright and early Cherry Picker driver + last but not least "Henry" the hoover.😊 Fantastic job from start to finish.. Thanks to a great team”

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Posted 2 months ago

“Excellent personal service and advice from the very beginning with James, then Michael with his expertise and home visit to make sure chosen fire was suitable for our needs. Praise must also go to the brilliant team of installers from the Cherry Picker driver, and Craig and Sean who left our room spotless (with help from his trusty "Henry") Thoroughly recommend Manor House fires”

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Posted 2 months ago

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Posted 2 months ago

“I was very impressed with the service I received in store when I was selecting a new fire place. Also very happy with the installation. I have had a issue with the fire but it is being dealt with. Many thanks S Flackett.”

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Posted 2 months ago

“We wanted an electic stove for our recently purchased flat and contacted several retailers. We visited two showrooms. Manor House had the better range on display and Michael provided clear, detailed and impartial information about the stoves and installation needs. This allowed us to choose with confidence. Payment was simple and delivery in person by Manor House followed soon afterwards. A brief test (mild September) showed the stove works well and it complements the room.”

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Posted 2 months ago

“I had a brilliant experience with Manor House Fireplaces in Kenilworth. The showroom has a great range of fireplaces and the staff were knowledgeable, friendly and gave honest advice. Installation was smooth and tidy, and the quality of the products is excellent. Highly recommended!”

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Posted 2 months ago

“Absolute professionals. We had Craig from Manor House come to renovate our fireplace. To say he transformed it is an understatement. Instead of a small neglected log burner, we now have a majestic centrepiece that sets the character of our living space, tying everything together. Communication was excellent, talked us through every step of the way, with pros and cons of each option. Gave some comprehensive aftercare guidance, with do's and don'ts to keep it in shape. Cost was more than reasonable given the transformation. Couldn't have asked for more. Anyone considering Manor House - it's a solid recommend from us.”

Manor House Fireplaces 5 star review on 13th September 2025

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Posted 3 months ago

“Great product supplied at a very competitive price and excellent service.”

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Posted 3 months ago

“Very knowledgable people. Can offer the best advice and point you in the direction for you to make your final choice on the stove and surrounds. Very comparable on price. Highly recommended.”

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Posted 3 months ago

Manor House Fireplaces is rated 4.9 based on 775 reviews