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Manor House Fireplaces Reviews

4.9 Rating 721 Reviews
99 %
of reviewers recommend Manor House Fireplaces
4.9
Based on 721 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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We are delighted with our new surround and fire. Manor House have a good selection and their sales advisor really helped us to choose the right one for us. The site visit was extremely useful and resulted in a problem free installation thereafter. We found the team at Manor House to be knowledgeable, thorough and courteous.
Manor House Fireplaces 5 star review on 8th September 2024
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Posted 3 months ago
Great communication from start to finish. We have dealt with them on several occasions and can't fault their professionalism. Would highly recommend.
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Posted 4 days ago
Excellent from our first visit! Timely and helpful advice then survey the following week by Michael. Great communication throughout & immaculate installation by Craig. Love our new fireplace & fire! Thankyou.
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Posted 1 week ago
Excellent company with great showroom and super knowledge.
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Posted 1 week ago
This was our 2nd time buying from Manor House and each time we were very satisfied with the service and the product.
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Posted 1 week ago
Helpful, knowledgeable and efficient.
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Posted 1 week ago
Had our fireplace installed in September and they did an excellent job. Very friendly and great service. Finally got all our decorating finished so I could upload a finished photo.
Manor House Fireplaces 5 star review on 24th November 2024
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Posted 2 weeks ago
First class in Every way from choosing fire and surround to installation. Thank you Michael and Gary for all your help.
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Posted 1 month ago
Fantastic service from advice to installation
Manor House Fireplaces 5 star review on 6th November 2024
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Posted 1 month ago
Would not hesitate to recommend, excellent service and living up to their 5 star reviews.
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Posted 1 month ago
Really pleased with my new electric fire. Gary did a brilliant job fitting the fire and left everything neat and tidy. Many thanks to Manor House Fireplaces.🌟
Manor House Fireplaces 5 star review on 15th October 2024
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Posted 1 month ago
Gas engineer and electrician were excellent efficient friendly and spotless first class workman ship.
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Posted 1 month ago
First class service from initial enquiry through to fireplace and stove fit and finish. The attention to detail by James in the showroom was very much appreciated and all the team have taken care and consideration with our installation. Craig and Sean (fitter/sweep) were excellent, efficient, clean and tidy. Delighted with the end result, ready for many winters!
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Posted 2 months ago
Excellent service and advice. Elena was very attentive to our needs.
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Posted 2 months ago
1st class service, great price, love the fire, time of delivery exactly as requested. Thank you
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Posted 2 months ago
Fantasic customer service, great communcation and easy to deal with staff who offered great advice and help on the electric fire we chose.
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Posted 4 months ago
From start to finish the service has been excellent, from initially going in the shop, lots of knowledge and advice, then ordering and arranging fitting which was much quicker than I expected. Then on the day of fitting very tidy, friendly and efficient. Very satisfied with the whole experience.
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Posted 4 months ago
Excellent customer service from the moment you walk through the door in the showroom until the moment the fitters leave the house. Very thorough on explaining options and being told exactly what will happen when they come to fit the fire. Good selection to look at in showroom and catalogues available as a guide. Fitters very friendly and tidy. Highly recommend.
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Posted 5 months ago
From start to finish a seamless process professionally completed.
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Posted 5 months ago
Good range of fireplaces in a nice town with Kenilworth Castle near by. A very enjoyable day out.
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Posted 5 months ago
Manor House Fireplaces is rated 4.9 based on 721 reviews