Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 749 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really happy with my fire. I don’t think it was the easiest of fits but it looks so good! The fitter did an excellent job. I would highly recommend Manor House Fireplaces 😊”

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Posted 2 months ago

“Manor House have been impressive from the minute I set foot in the shop through to post-installation advice. All staff are knowledgable and friendly, guiding us through the myriad options available - especially James who has been super helpful all along.”

Manor House Fireplaces 5 star review on 8th June 2025

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Posted 2 days ago

“Excellent service and communication.”

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Posted 2 weeks ago

“Manor House very helpful from purchase to fitting Excellant service..”

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Posted 2 weeks ago

“A wide range of fires and fireplaces to choose from ,excellent service and installation.”

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Posted 2 weeks ago

“Really please with our new fire. Great service, good showroom and friendly helpful staff. Once we had picked our fire, the fitting was explained fully. The fitters on the day (Graig & Sean) were fantastic. Overall, excellent service and would happily recommend.”

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Posted 2 weeks ago

“From start of enquiry to installation of new fire and surround first class service from all the team Tony Mottram”

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Posted 3 weeks ago

“I visited the store several times prior to purchase to view the options and gain information. All the staff I dealt with were very helpful and knowledgeable, especially James, and I didn't feel any pressure - they were happy to let me take my time making a decision. And we're very pleased with our purchase!”

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Posted 3 weeks ago

“A great experience dealing with the Manor House Fireplaces from start to finish. A special shout out for James who was a star with his customer service! 😄”

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Posted 1 month ago

“Very helpful, knowledgeable staff.”

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Posted 1 month ago

“Bought a fire from them on a supply only basis. Good price, good service and just genuinely nice people. Even suggested I ensured I could get it installed by someone locally before placing the order. Well done.”

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Posted 1 month ago

“Friendly Staff. Helpful. I'm very happy with my fire.”

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Posted 2 months ago

“Manor House Fireplaces were very helpful and gave us some good advice. Their fitter Craig was very good also Sean.”

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Posted 2 months ago

“I found Manor House Fireplaces to be excellent both knowledgeable and helpful. the work was completed competently and with proffessional ease.”

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Posted 2 months ago

“We needed an electric fireplace to go in our new Media Wall display at our showroom, and this is perfect. Easy to install and gives the look we were hoping for. Very easy to order and delivered on the morning of the day we specificed.”

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Posted 2 months ago

“Very pleased with the service at Manor House Fireplaces, helpful, friendly staff in the shop and over the phone. The fitter explained everything to me when he came to do the survey which was very helpful. Very satisfied.”

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Posted 3 months ago

“James was excellent in the shop when we placed the order.Survey and fitting very good.Fitters explained everything very thoroughly and worked cleanly and tidily. Would recommend to anyone.”

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Posted 3 months ago

“Excellent service, quick delivery and a discounted price! What could be better?”

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Posted 3 months ago

“Living alone I find it stressful having work done but Craig and Sean were very friendly and considerate. I am delighted with the new fire it looks beautiful and is easy to operate. I would fully recommend Manor House to anyone considering a new fire.”

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Posted 3 months ago

“More than happy with our fireplace, it looks fabulous in our lounge , lots of compliments from family and friends. . Staff was so helpful and friendly.very pleased.”

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Posted 3 months ago

Manor House Fireplaces is rated 4.9 based on 749 reviews