Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.91

4.9 Rating 771 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 771 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 10th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service and advice from start to finish”

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Posted 20 hours ago

“I needed to replace a very old gas fire in the living room. Michael and the team at Manor House Fireplaces were brilliant from the outset. They were knowledgeable & helpful at every stage, coordinating works required and keeping in touch. The new fire is superb - transforms the room. Will be recommending Manor House Fireplaces to anyone in need of a new fire! Thank you!”

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Posted 20 hours ago

“We had a hole-in-the-wall fireplace supplied and fitted by Manor House Fireplaces. They did a very professional job. The staff were friendly. They kept us informed every step of the way. We are very pleased with the end result.”

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Posted 2 days ago

“Excellent service. James, with a wealthy knowledge of the trade, was exremely helpful”

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Posted 2 weeks ago

“Delightful young man showed us the range of appliances and then gave us brochures and encouraged us to take our time and look through them. We did as he suggested and at a much later date we rang and placed our order. Delivery was on time and the delivery driver was extremely helpful. I would certainly recommend the Manor House Fireplaces to friends.”

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Posted 2 weeks ago

“The staff were extremely helpful and knowledgeable. There was no pressure selling merely advice on options. We were contacted when our purchase was ready to be delivered and the delivery was on time.”

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Posted 2 weeks ago

“Manor House fireplaces Five stars 🌟 from start to finish! Helped us with options and help choosing the right fire , would throughly recommend them ,very helpful staff, great staff!!”

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Posted 2 weeks ago

“From initial Showroom introduction to our choice of multi fuel burner from James and Michael to the fitting team,Craig & Sean and the bright and early Cherry Picker driver + last but not least "Henry" the hoover.😊 Fantastic job from start to finish.. Thanks to a great team”

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Posted 2 weeks ago

“Excellent personal service and advice from the very beginning with James, then Michael with his expertise and home visit to make sure chosen fire was suitable for our needs. Praise must also go to the brilliant team of installers from the Cherry Picker driver, and Craig and Sean who left our room spotless (with help from his trusty "Henry") Thoroughly recommend Manor House fires”

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Posted 1 month ago

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Posted 1 month ago

“I was very impressed with the service I received in store when I was selecting a new fire place. Also very happy with the installation. I have had a issue with the fire but it is being dealt with. Many thanks S Flackett.”

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Posted 1 month ago

“We wanted an electic stove for our recently purchased flat and contacted several retailers. We visited two showrooms. Manor House had the better range on display and Michael provided clear, detailed and impartial information about the stoves and installation needs. This allowed us to choose with confidence. Payment was simple and delivery in person by Manor House followed soon afterwards. A brief test (mild September) showed the stove works well and it complements the room.”

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Posted 1 month ago

“I had a brilliant experience with Manor House Fireplaces in Kenilworth. The showroom has a great range of fireplaces and the staff were knowledgeable, friendly and gave honest advice. Installation was smooth and tidy, and the quality of the products is excellent. Highly recommended!”

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Posted 1 month ago

“Absolute professionals. We had Craig from Manor House come to renovate our fireplace. To say he transformed it is an understatement. Instead of a small neglected log burner, we now have a majestic centrepiece that sets the character of our living space, tying everything together. Communication was excellent, talked us through every step of the way, with pros and cons of each option. Gave some comprehensive aftercare guidance, with do's and don'ts to keep it in shape. Cost was more than reasonable given the transformation. Couldn't have asked for more. Anyone considering Manor House - it's a solid recommend from us.”

Manor House Fireplaces 5 star review on 13th September 2025

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Posted 1 month ago

“Great product supplied at a very competitive price and excellent service.”

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Posted 2 months ago

“Very knowledgable people. Can offer the best advice and point you in the direction for you to make your final choice on the stove and surrounds. Very comparable on price. Highly recommended.”

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Posted 2 months ago

“a excellent service throughout. james in the shop was always considerate and helpful and Tom, the electrician did an excellent job fittimg in our new electrical stove”

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Posted 2 months ago

“I ordered a Napoleon BBQ from Manor House and was very impressed with the level of service and overall professionalism displayed. From the moment the order was placed I was kept fully informed of how things were progressing and the likely timescales. In addition the product was keenly priced. I would highly recommend them.”

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Posted 2 months ago

“Excellent quality stove, best price available and prompt delivery. What more could you ask?”

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Posted 3 months ago

“A fantastic company who helped in every way. They visited my home, provided a good selection of fire places that would suit the space, discussed options on everything. They went the extra mile when I asked if my old fire could be removed before the new fire was installed because we had damp and mould on the walls and wanted to remove it. I highly recommend using Manor House.”

Manor House Fireplaces 5 star review on 5th July 2025

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Posted 3 months ago

Manor House Fireplaces is rated 4.9 based on 771 reviews