Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 753 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 753 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent quality stove, best price available and prompt delivery. What more could you ask?”

Helpful Report

Posted 1 week ago

“A fantastic company who helped in every way. They visited my home, provided a good selection of fire places that would suit the space, discussed options on everything. They went the extra mile when I asked if my old fire could be removed before the new fire was installed because we had damp and mould on the walls and wanted to remove it. I highly recommend using Manor House.”

Manor House Fireplaces 5 star review on 5th July 2025

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Posted 3 weeks ago

“So pleased with our new gas fire. The staff in store were very knowledgeable and gave advice. Craig and Sean did a super job with the fitting. A great team all round, fully recommend 😃”

Manor House Fireplaces 5 star review on 1st July 2025

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Posted 3 weeks ago

“Manor House provided a brilliant service. From start to finish I received a professional and friendly service. The installation was on time and just as I wanted. I’m afraid I haven’t tried my wood burner so far as the weather has been too hot but looking forward to cosy days in the winter!”

Manor House Fireplaces 5 star review on 19th June 2025

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Posted 1 month ago

“Manor House have been impressive from the minute I set foot in the shop through to post-installation advice. All staff are knowledgable and friendly, guiding us through the myriad options available - especially James who has been super helpful all along.”

Manor House Fireplaces 5 star review on 8th June 2025

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Posted 1 month ago

“Excellent service and communication.”

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Posted 2 months ago

“Manor House very helpful from purchase to fitting Excellant service..”

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Posted 2 months ago

“A wide range of fires and fireplaces to choose from ,excellent service and installation.”

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Posted 2 months ago

“Really please with our new fire. Great service, good showroom and friendly helpful staff. Once we had picked our fire, the fitting was explained fully. The fitters on the day (Graig & Sean) were fantastic. Overall, excellent service and would happily recommend.”

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Posted 2 months ago

“From start of enquiry to installation of new fire and surround first class service from all the team Tony Mottram”

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Posted 2 months ago

“I visited the store several times prior to purchase to view the options and gain information. All the staff I dealt with were very helpful and knowledgeable, especially James, and I didn't feel any pressure - they were happy to let me take my time making a decision. And we're very pleased with our purchase!”

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Posted 2 months ago

“A great experience dealing with the Manor House Fireplaces from start to finish. A special shout out for James who was a star with his customer service! 😄”

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Posted 2 months ago

“Very helpful, knowledgeable staff.”

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Posted 2 months ago

“Bought a fire from them on a supply only basis. Good price, good service and just genuinely nice people. Even suggested I ensured I could get it installed by someone locally before placing the order. Well done.”

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Posted 2 months ago

“Friendly Staff. Helpful. I'm very happy with my fire.”

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Posted 3 months ago

“Really happy with my fire. I don’t think it was the easiest of fits but it looks so good! The fitter did an excellent job. I would highly recommend Manor House Fireplaces 😊”

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Posted 3 months ago

“Manor House Fireplaces were very helpful and gave us some good advice. Their fitter Craig was very good also Sean.”

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Posted 3 months ago

“I found Manor House Fireplaces to be excellent both knowledgeable and helpful. the work was completed competently and with proffessional ease.”

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Posted 4 months ago

“We needed an electric fireplace to go in our new Media Wall display at our showroom, and this is perfect. Easy to install and gives the look we were hoping for. Very easy to order and delivered on the morning of the day we specificed.”

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Posted 4 months ago

“Very pleased with the service at Manor House Fireplaces, helpful, friendly staff in the shop and over the phone. The fitter explained everything to me when he came to do the survey which was very helpful. Very satisfied.”

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Posted 4 months ago

Manor House Fireplaces is rated 4.9 based on 753 reviews