Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.91

4.9 Rating 784 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 784 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Live Chat, Telephone

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 14th December 2025

Anonymous // 01/01/2019

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English

“Excellent job from planning to completion. Well done !!”

Helpful Report

Posted 12 hours ago

“Service was fantastic from start to finish. From Michael and James in the showroom in Kenilworth, to Craig and Sean fitting the fireplace and doing all the prep. Would highly recommend them to anyone and everyone looking for a fireplace renovation, process was made ridiculously easy and everything was explained and reviewed beforehand so we knew what to expect. Thanks again to the the guys.”

Helpful Report

Posted 6 days ago

“I found the Evonic fire I was looking for at Manor House Fireplaces. On contacting them, Elena, who dealt with my order couldn't have been more helpful. Elena offered me a super discount, kept all promises made and communicated well throughout the process. Delivery was quick, within two weeks, and very efficient. Thank you”

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Posted 1 month ago

“I ordered an Evonics electric fire from Manor House to fit a new fireplace. Customer service was excellent (1. phone answered quickly. 2. Delivery date agreed and full explanation of what to expect on the day). The fire was delivered on a small pallet and arrived in perfect condition. It's now fitted and I couldn't be happier.”

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Posted 1 month ago

“Great efficient service in repairing out wood burner”

Manor House Fireplaces 5 star review on 15th March 2026

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Posted 1 month ago

“Excellent service from Michael and the team at Manor House. Very friendly and knowledgeable advice when making our choices and the installation process was wonderfully efficient, professional and very tidy. They were all a delight to work with.”

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Posted 2 months ago

“A great local shop. The staff were all knowledgeable and friendly. Our new fire arrived in the time frame anticipated and the fitting went smoothly (thanks Andy for advice, etc). We love our new fire and would definitely recommend Manor House Fireplaces.”

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Posted 3 months ago

“A month ago I had a multifuel stove supplied and fitted by Manor House Fireplaces; never had one before, and it included having to bash out a heavy and ancient fireplace. I cannot fault any part of the whole process, and every person who was involved was extremely professional and patient with my decision-making, as well as extremely understanding of my particular circumstances. Since then the stove has worked superbly, and I am absolutely delighted with it. I would not hesitate to recommend Manor House Fireplaces. Thank you to everyone in the showroom and the fitters. Brilliant!”

Helpful Report

Posted 3 months ago

“From start to finish the customer service has been excellent. The care and attention to detail has been thoroughly considered with full and explanatory consultation. Although all the staff I have encountered during this process have been excellent I would draw to your intention 1 person I particularly. James Greenway has been a leading light, not only has he clearly demonstrated he understood my requirements, but he went well above and beyond ensuring I was left feeling completely at ease. The quality of your goods are exceptional but please be sure to note it was James who highlighted this of your products. I would have no issue whatsoever in recommending Manor House nor would I in recommending James. The business that you received from me was largely down to James’s attention to customer service and his professionalism”

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Posted 4 months ago

“We purchased a Contura 110 wood burning stove a few weeks ago from Manor House Fireplaces. There was a very good selection of stoves to choose from and the staff were extremely helpful and knowledgeable about their products and helped us choose the right stove for us. We can't recommend them highly enough.”

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Posted 4 months ago

“So helpful and very welcoming, great choice in the showroom”

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Posted 4 months ago

“We installed a new gas fire, flu and stone mantelpiece - it looks fantastic and Michael and the team were great; they installed the fireplace and the fire in under the allotted time to a high standard. Early days yet, but we are delighted with the fire, its quality and the heat it delivers.”

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Posted 5 months ago

“From my first visit to the installation of two new electric fires, everyone was very professional, polite and helpful. I am extremely pleased with the outcome.”

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Posted 6 months ago

“Great service and advice from start to finish”

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Posted 6 months ago

“We had a hole-in-the-wall fireplace supplied and fitted by Manor House Fireplaces. They did a very professional job. The staff were friendly. They kept us informed every step of the way. We are very pleased with the end result.”

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Posted 6 months ago

“Excellent service. James, with a wealthy knowledge of the trade, was exremely helpful”

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Posted 6 months ago

“Delightful young man showed us the range of appliances and then gave us brochures and encouraged us to take our time and look through them. We did as he suggested and at a much later date we rang and placed our order. Delivery was on time and the delivery driver was extremely helpful. I would certainly recommend the Manor House Fireplaces to friends.”

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Posted 6 months ago

“The staff were extremely helpful and knowledgeable. There was no pressure selling merely advice on options. We were contacted when our purchase was ready to be delivered and the delivery was on time.”

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Posted 6 months ago

“Manor House fireplaces Five stars 🌟 from start to finish! Helped us with options and help choosing the right fire , would throughly recommend them ,very helpful staff, great staff!!”

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Posted 6 months ago

“From initial Showroom introduction to our choice of multi fuel burner from James and Michael to the fitting team,Craig & Sean and the bright and early Cherry Picker driver + last but not least "Henry" the hoover.😊 Fantastic job from start to finish.. Thanks to a great team”

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Posted 6 months ago

Manor House Fireplaces is rated 4.9 based on 784 reviews