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Manor House Fireplaces Reviews

4.9 Rating 793 Reviews
99 %
of reviewers recommend Manor House Fireplaces
4.9
Based on 793 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat
Read Manor House Fireplaces Reviews
Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
“We installed a new gas fire, flu and stone mantelpiece - it looks fantastic and Michael and the team were great; they installed the fireplace and the fire in under the allotted time to a high standard. Early days yet, but we are delighted with the fire, its quality and the heat it delivers.”
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Posted 10 months ago
“From my first visit to the installation of two new electric fires, everyone was very professional, polite and helpful. I am extremely pleased with the outcome.”
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Posted 11 months ago
“Great service and advice from start to finish”
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Posted 11 months ago
“I needed to replace a very old gas fire in the living room. Michael and the team at Manor House Fireplaces were brilliant from the outset. They were knowledgeable & helpful at every stage, coordinating works required and keeping in touch. The new fire is superb - transforms the room. Will be recommending Manor House Fireplaces to anyone in need of a new fire! Thank you!”
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Posted 11 months ago
“We had a hole-in-the-wall fireplace supplied and fitted by Manor House Fireplaces. They did a very professional job. The staff were friendly. They kept us informed every step of the way. We are very pleased with the end result.”
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Posted 11 months ago
“Excellent service. James, with a wealthy knowledge of the trade, was exremely helpful”
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Posted 11 months ago
“Delightful young man showed us the range of appliances and then gave us brochures and encouraged us to take our time and look through them. We did as he suggested and at a much later date we rang and placed our order. Delivery was on time and the delivery driver was extremely helpful. I would certainly recommend the Manor House Fireplaces to friends.”
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Posted 11 months ago
“The staff were extremely helpful and knowledgeable. There was no pressure selling merely advice on options. We were contacted when our purchase was ready to be delivered and the delivery was on time.”
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Posted 11 months ago
“Manor House fireplaces Five stars 🌟 from start to finish! Helped us with options and help choosing the right fire , would throughly recommend them ,very helpful staff, great staff!!”
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Posted 11 months ago
“From initial Showroom introduction to our choice of multi fuel burner from James and Michael to the fitting team,Craig & Sean and the bright and early Cherry Picker driver + last but not least "Henry" the hoover.😊 Fantastic job from start to finish.. Thanks to a great team”
Manor House Fireplaces 5 star review on 10th October 2025
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Posted 11 months ago
“Excellent personal service and advice from the very beginning with James, then Michael with his expertise and home visit to make sure chosen fire was suitable for our needs. Praise must also go to the brilliant team of installers from the Cherry Picker driver, and Craig and Sean who left our room spotless (with help from his trusty "Henry") Thoroughly recommend Manor House fires”
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Posted 1 year ago
“Excellent personal service and advice from the very beginning with James, then Michael with his expertise and home visit to make sure chosen fire was suitable for our needs. Praise must also go to the brilliant team of installers from the Cherry Picker driver, and Craig and Sean who left our room spotless (with help from his trusty "Henry") Thoroughly recommend Manor House fires”
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Posted 1 year ago
“I was very impressed with the service I received in store when I was selecting a new fire place. Also very happy with the installation. I have had a issue with the fire but it is being dealt with. Many thanks S Flackett.”
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Posted 1 year ago
“We wanted an electic stove for our recently purchased flat and contacted several retailers. We visited two showrooms. Manor House had the better range on display and Michael provided clear, detailed and impartial information about the stoves and installation needs. This allowed us to choose with confidence. Payment was simple and delivery in person by Manor House followed soon afterwards. A brief test (mild September) showed the stove works well and it complements the room.”
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Posted 1 year ago
“I had a brilliant experience with Manor House Fireplaces in Kenilworth. The showroom has a great range of fireplaces and the staff were knowledgeable, friendly and gave honest advice. Installation was smooth and tidy, and the quality of the products is excellent. Highly recommended!”
Manor House Fireplaces 5 star review on 19th September 2025
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Posted 1 year ago
“Absolute professionals. We had Craig from Manor House come to renovate our fireplace. To say he transformed it is an understatement. Instead of a small neglected log burner, we now have a majestic centrepiece that sets the character of our living space, tying everything together. Communication was excellent, talked us through every step of the way, with pros and cons of each option. Gave some comprehensive aftercare guidance, with do's and don'ts to keep it in shape. Cost was more than reasonable given the transformation. Couldn't have asked for more. Anyone considering Manor House - it's a solid recommend from us.”
Manor House Fireplaces 5 star review on 13th September 2025
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Posted 1 year ago
“Great product supplied at a very competitive price and excellent service.”
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Posted 1 year ago
“Very knowledgable people. Can offer the best advice and point you in the direction for you to make your final choice on the stove and surrounds. Very comparable on price. Highly recommended.”
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Posted 1 year ago
“a excellent service throughout. james in the shop was always considerate and helpful and Tom, the electrician did an excellent job fittimg in our new electrical stove”
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Posted 1 year ago
“I ordered a Napoleon BBQ from Manor House and was very impressed with the level of service and overall professionalism displayed. From the moment the order was placed I was kept fully informed of how things were progressing and the likely timescales. In addition the product was keenly priced. I would highly recommend them.”
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Posted 1 year ago
Manor House Fireplaces is rated 4.9 based on 793 reviews