Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 749 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 24th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We have purchased 2 log burners and 1 gas fire from them in the last few years and we are extremely pleased with the service. Would be more than happy to deal with them again :) Gavin Tutton”

Helpful Report

Posted 9 years ago

“Dealing with Manor House was a good experience. Fire ordered on Monday 7th Dec delivery offered for Thurs 10th,but I opted for Friday 11th. All went like clockwork and I would recommend to others.”

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Posted 9 years ago

“I found the service very good, when I called for information and again when I ordered my gas stove, The one thing that really let them down was the dilivery service.,”

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Posted 9 years ago

“We made an online purchase - really helpful over the 'phone to confirm costs/times etc. Very smooth overall and would recommend.”

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Posted 9 years ago

“Excellent????????”

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Posted 9 years ago

“Excellent service, great knowledge of products and phoned to confirm delivery.”

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Posted 9 years ago

“Price for electric stove was competitive. Contact at Manor House Fireplaces was knowledgeable and helpful. Delivery was as advised and driver was helpful during offloading.”

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Posted 9 years ago

“We are very impressed with our new woodburning stove. We had great advice from Lesley intially on types of stoves and their benefits. After placing the order we were told of the installation date and the fitter was very professional - everything running to schedule. We now have a wonderful woodburner that we admire and enjoy greatly.”

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Posted 9 years ago

“SENT WHAT I ORDERED IN REASONABLE TIME.”

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Posted 9 years ago

“Great product, competitive price and very helpful customer service when I telephoned with a query.”

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Posted 9 years ago

“The service with Manor House fire place, was very professional, fast and reliable . And the price couldn't have been better. Thumbs up”

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Posted 9 years ago

“We were pleased with the help we received on purchasing our Gazco inset fireplace . We are presently awaiting its delivery to Gibraltar by our shippers. Michael was always helpful over the phone and met the need to deliver our goods on time to our shippers .”

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Posted 9 years ago

“Excellent experience from ordering to delivery. Good communication. Please with electric stove. Thank you.”

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Posted 9 years ago

“leslie very helpful. fire arrived quicker than expected, despite being north of inverness. 1 of the bolts that hold on the front shelf was missing, and the circular plate for the top chimney hole ( my fire is electric) is white instead of black. i am confident that this will be resolved speedily. all the best paul”

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Posted 9 years ago

“Manor fireplace are friendly, effiecent and easy to deal with throughout the project. We are delighted with the installation and the fireplace has transformed our room.”

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Posted 9 years ago

“Excellent service, knowledgable staff & a large selection of quality fires. We are very pleased with our purchase.”

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Posted 9 years ago

“Apart from waiting for 2 weeks for an invoice the fire was delivered ok”

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Posted 9 years ago

“I had been considering an electric wood burner for some time, and really did my homework. Once I had decided on the one most suitable for me I once again compared prices / delivery time etc and found Manorhouse came out the best on price and delivery. The man who delivered it to me could not have been more helpful, he unpacked the stove and put it in situ for me. All my friends have been amazed at the realistic flame effect. Overall I am delighted with my purchase and would not hesitate recommending Manorhouse.”

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Posted 9 years ago

“Travelled a long way to see a particular fire. The staff were extremely knowledgeable and very friendly. We ordered the fire which was delivered extremely quickly on a day of my choosing. Would certainly recommend.”

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Posted 9 years ago

“Staff very helpful with advice about options before we chose the fireplace and fire, good service when ordering. Fireplace delivered and installed within expected timescale. Very pleased with the results.”

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Posted 9 years ago

Manor House Fireplaces is rated 4.9 based on 749 reviews