Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, KENILWORTH, Warwickshire
Rating: 4.91

4.9 Rating 793 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 793 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 22nd August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have to say we are delighted with our new stove, it has transformed our house. John did a wonderful job installing it and ensuring it was exactly where and how we wanted it. Brilliant job, well done, on time with minimal mess.”

Manor House Fireplaces 5 star review on 26th March 2024

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Posted 2 years ago

“Manor house were helpful when we visited showroom and responded promptly when we asked questions via email. Delivery was as promised and they were flexbile when we needed to change the delivery address. Whole process was excellent, would highly recommend.”

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Posted 2 years ago

“The staff at Manor were very helpful with the type & capacity of the log burner & John the fitter installed the flue over a number of visits as our build progressed & we benefited from his experience as to the type of chimney breast & hearth we went for.”

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Posted 2 years ago

“Excellent service from start to finish. Warm reception at the showroom with a really good selection of stoves to look at and fantastic advice from Michael. Installation was exactly as described and went really smoothly to give us a beautiful stove and fireplace fitted to a very high standard. Loving the warm toasty feeling only a real fire gives.”

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Posted 2 years ago

“Very pleased with the customer service, fitting and our new fire and fireplace.”

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Posted 2 years ago

“Can highly recommend Manor House Fireplaces. The whole team were friendly and efficient. Everything was delivered on time and Tom,the fitter did a really excellent job, A true and trusted team. You won't go wrong with this company.”

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Posted 2 years ago

“Efficient, knowledgeable, turned up when booked, all staff obviously well trained and pleasant.”

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Posted 2 years ago

“Superb friendly and helpful service. They could not have done more to provide a wonderful product. The installation ran into a few issues but, nothing this amazing team could not overcome. They went above and beyond to ensure my fire and fireplace was installed. Such professionals.”

Helpful Report

Posted 2 years ago

“Gary came and measured up several weeks before the installation. He returned and arranged for the chimney to be swept. The Installation was finished within the morning. He then ensured we knew how to use the fire safety, leaving everything tidy and cleaned up. One problem though later was the time its took to register the guarantee for the fire with Domestic and General Insurance, being passed to four different people and taking over thirty minutes.”

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Posted 2 years ago

“Great customer service and advice. Kept to agree delivery and fitting date and kept me informed throughout Always easy to contact person dealing with my order Very satisfied and would definitely recommend to others”

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Posted 2 years ago

“The whole process was an easy one, I knew what I wanted in terms of products, bought a number of burners off them and they kept me updated as to the process and when I can expect them. The team were professional and courteous and assisted in getting them inside for me. Would have no hesitattion on buying off them again.”

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Posted 2 years ago

“Excellent - had the item I wanted at the best price I found anywhere. Had to wait for supply to them from Jotul, but that fitted in with our build plan and they were upfront about potential delivery time. Pre sales advice and support bang-on and toon the time to answer our queries.”

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Posted 2 years ago

“Brilliant . They had exactly what I wanted . Service excellent. Charming. Exc price .”

Manor House Fireplaces 5 star review on 7th February 2024

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Posted 2 years ago

“Full marks for all the help from Manor House Fireplaces and they gave the best price for our fabulous Onyx Liv 3 Jim & Ruth... Photos to follow..”

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Posted 2 years ago

“Excellent product knowledge and service, prompt delivery.”

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Posted 2 years ago

“My wife decided she'd like to modernise our lounge fireplace and upgrade the gas fire. I did some research on the internet and Manor House Fireplaces in Kenilworh was one of several local firms I picked out. After visiting three of them, Manor House stood out as the most competent and professional, so we placed an order with them. We were not disappointed. From quotation through to installation, everything was handled meticulously and according to plan. Our new fireplace and gas fire are now installed and working and we are very pleased. Excellent product and excellent service. Thank you Manor House.”

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Posted 2 years ago

“Brilliant 🤩 very helpful indeed in the shop, throughout the ordering process, and especially while fitting - quick, clean and carefully explained. Would give more than 5 stars if that were an option, thank you! 🤩”

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Posted 2 years ago

“Very helpful in sorting out a problem with a fireplace I purchased 3 years ago. Nice to come across a company that provides good after care”

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Posted 2 years ago

“Replaced gas fire (also previously provided by Manor House) with log burner. Arrived as promised with all associated trades as required. Fitters were friendly, professional and tidy. Have used twice and will do so again”

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Posted 2 years ago

“Excellent service, providing me with exactly the fire I wanted.”

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Posted 2 years ago

Manor House Fireplaces is rated 4.9 based on 793 reviews