Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, Kenilworth, Warwickshire, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 701 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 701 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd, Kenilworth, Warwickshire,
KENILWORTH
Warwickshire
CV8 1HN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service with friendly & helpful staff. Would recommend them”

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Posted 2 years ago

“Great service given, personal guidance and bespoke fires!”

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Posted 2 years ago

“The service and advice we received were excellent and Michael went to great lengths to find the right fire for us. The fitter, Gary was fantastic and spent a great deal of time making sure that we could have the right fire for our needs and fitting it to the highest possible standard. I would highly recommend this company.”

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Posted 2 years ago

“Top class service! Would definitely recommend Manor House Fireplaces, very good selection, staff very helpful, installation on time.”

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Posted 2 years ago

“Can’t praise Manor enough, staff so knowledgeable & patient with customers who haven’t a clue!!! All staff go above & beyond with customer service. New fire arrived quickly & we are delighted with it. Thank you”

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Posted 2 years ago

“Good customer service!”

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Posted 2 years ago

“Excellent supplier and certainly the cheapest in the area. I checked out about 5 other suppliers and Manor House was considerably cheaper. Intend to order another similar fire when my extension has been built.”

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Posted 2 years ago

“First class in every way. Everyone we spoke to was very helpful and knowledgeable and once we had placed our order, they kept us informed about delivery etc. A great experience, thank you Manor House.”

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Posted 2 years ago

“Great Service and Prices! We have been very pleased with the electric fire we have recently bought from this retailer. Once we had decided on the model we wanted, it was easy to contact them and place the order. Their communications were excellent and it was delivered within the timescales they forecast (2 weeks). I would have no hesitation in recommending this company.”

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Posted 2 years ago

“Superb service and product. Advice from start to finish was excellent. We now have a lovely new chimney breast with a very stylish woodburner effect electric fire. Thoroughly recommended.”

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Posted 2 years ago

“Very professional from start to finish. Delighted with the fireplace and the whole experience. Would thoroughly recommend!”

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Posted 2 years ago

“A wide range of excellent fireplaces on view with expert advice. We are delighted with the wood burner and the surround. Thank you Manor House!”

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Posted 2 years ago

“Old fireplace replaced with super new "Hole in the wall" gas fire with stone slips surround very efficiently. The plastering surrounding the fire made good ready to decorate. Very minimal distrubance. Very pleased with the fire.”

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Posted 2 years ago

“The Engineer who assessed the job fitted the fire and arranged the sweep. The fire was fitted in on day, the work was carried out in a professional manor. The minor hiccup was delt with the agreed timescales and I was kept informed throughout. I would recommend the fire, fitter and Manor Fireplaces without hesitation.”

Manor House Fireplaces 5 star review on 7th February 2022

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Posted 2 years ago

“Very good firm to deal with, cannot speak highly enough of them. They arrived at our house at the time stated to give us an estimate & suggestions on what would be suitable for the room & our requirements on the fire surround, the quote appeared when they said it would. They are not the cheapest around but, because of the service we got, we have no regrets in choosing Manor House. Our visits to the shop in Kenilworth were always met with courtesy & helpfulness. The removal of the existing fireplace & installation of the new fireplace went smoothly & we are up & running ( burning ?) with no complaints. Thank you Michael Makris & Co. ( No, we are not being paid by Manor House, just very satisfied customers !)”

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Posted 2 years ago

“We had a fantastic experience from day one when using Manor House Fireplaces! We visited their showroom in Kenilworth and Michael and the team were fantastic, giving us great advice and allowing us time to go away and think things over. We live in a smoke free zone so received advice on appropriate products to suit our needs. The showroom had a great variety of stoves on display and catalogues to look at too. Once we’d selected our chosen fireplace, hearth and beam we were kept updated of all progress. The team did a fantastic job of installation when the time came. We are really happy with our stove and thoroughly impressed with the customer service, expertise and general helpfulness provided by Manor House Fireplaces. Thank you Michael and team!”

Manor House Fireplaces 5 star review on 2nd February 2022

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Posted 2 years ago

“Great service, wonderfully realistic wood log gas fire and beautiful fire surround.”

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Posted 2 years ago

“Fireplace looks great & is easy to work. Fitter Tom & his Dad did a great job & were a pleasure to deal with.”

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Posted 2 years ago

“Really professional, open and honest. Would certainly recommend. Our fireplace is just what we wanted”

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Posted 2 years ago

“This fireplace has transformed our lounge. It is a masterpiece when on or off. We love it cause I”

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Posted 2 years ago

Manor House Fireplaces is rated 4.9 based on 701 reviews