Manor House Fireplaces Reviews

Name: Manor House Fireplaces
Address: 51-53 Warwick Rd, Kenilworth, Warwickshire, KENILWORTH, Warwickshire
Rating: 4.90

4.9 Rating 698 Reviews

99 %

of reviewers recommend Manor House Fireplaces

Company Reviews

Metrics

Info

4.9

Based on 698 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01926851570

Email:

customer.service@gratefireplace.co.uk

Location:

51-53 Warwick Rd, Kenilworth, Warwickshire,
KENILWORTH
Warwickshire
CV8 1HN

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Manor House Fireplaces 5 star review on 26th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff are very helpful although not the cheapest in the market the additional cost is worth every Penny for their service”

Helpful Report

Posted 1 year ago

“Manor House represents a quality product and a service . Had my fireplace first installed twelve year's ago which still looks stylish in our lounge. Recently needed replacement parts for my gas fire.All received with minimum fuss despite the fireplace being obsolete”

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Posted 1 year ago

“Purchased a celsi electric stove which I was very happy with. Unfortunately it was damaged on arrival I suspect during transit. Customer care has been good so far and am expecting delivery of a replacement in the next couple of days.”

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Posted 1 year ago

“Really helpful in the Kenilworth shop with lots of examples of fires and fire places to “touch and feel”. Product knowledge is also very good. The design service was also very flexible when we wanted to change sizes etc. The delivery was dead on time and especially the installation service. Really professional and so neat and tidy. The overall finish was amazing. We cannot praise them enough.”

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Posted 1 year ago

“Excellent local company!!....Extremely helpful, great service, solid advice & went the extra mile to seal the deal. Contura 510 Style......Great stove. The name say it all.”

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Posted 1 year ago

“Excellent service from Gary. Knowledgeable and helpful. Delivery made within timeframe quoted. Would highly recommend .”

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Posted 1 year ago

“Brilliant from start to finish. Great range of quality fires and fireplaces to choose from, great communication and quality installation. Really pleased with the finished job.”

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Posted 1 year ago

“We consulted several suppliers before reaching Manor House Fireplaces where we found the most helpful and professional response by far. We were very happy with the service provided from our intial contact through to supply and fitting.”

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Posted 1 year ago

“Very good service from the moment we walked through the door to getting our new fire fitted within 2 weeks!”

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Posted 1 year ago

“First-rate service from start to finish. A great team including showroom staff, chimney sweeping and fitting the new bathstone fireplace and log burner. We would highly recommend Manor House Thank you, Michael, Craig and Sean”

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Posted 1 year ago

“Transpired the item ordered was not available and by phone I was recommended a replacement, I should never have agreed to this as it isn't right for the setting, and according to Manor House could not be changed with Focus Fireplaces, who offered no solution. Wasted my money and time.”

Helpful Report

Posted 1 year ago

“Really pleased with the service received from Manor House Fireplaces. Michael was extremely patient with us and helped us get exactly the look we wanted. The fitters for both the fireplace surround and the electrical work required were professional and did an excellent job. We are thrilled with the result.”

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Posted 1 year ago

“good service job well done.”

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Posted 1 year ago

“Galli and James were very helpful offering advice and guidance as we made the decision to have a gas or electric inset fire. We visited the showroom on 2 or 3 occasions and decided on an electric fire. It was ordered and personally delivered by Galli within about 10 days. We are very pleased with the fire that we chose.”

Manor House Fireplaces 5 star review on 22nd December 2022

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Posted 1 year ago

“Great service from Manor House recently when we had a new logburner installed in our kitchen”

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Posted 1 year ago

“A very satisfying experience. Everything went well from our visit to the showroom to the actual fitting.”

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Posted 1 year ago

“Team were easy to deal with, the Woodburner arrived when expected and the installer was very competent. The stove looks great and performs exactly as expected”

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Posted 1 year ago

“Absolutely no complaints”

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Posted 1 year ago

“Excellent to work with, from the intiail meeting through to installation. First class !!”

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Posted 1 year ago

“Very efficient service. Delighted”

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Posted 1 year ago

Manor House Fireplaces is rated 4.9 based on 698 reviews