Mango Bikes Reviews

Name: Mango Bikes
Address: Fife Food & Business Centre,, Unit 29 Faraday Rd, Glenrothes, Fife
Rating: 4.03

4.0 Rating 870 Reviews

74 %

of reviewers recommend Mango Bikes

4.0

Based on 870 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Mango Bikes:

Award-winning and affordable lifestyle, commuter, urban and road bikes, hand built in the UK.

Visit Website

Phone:

02828 163030

Email:

sales@mangobikes.com

Location:

Fife Food & Business Centre,,
Unit 29 Faraday Rd,
Glenrothes
Fife
KY6 2RU

Mango Bikes 5 star review on 12th May 2025

Stephen B

Mango Bikes 5 star review on 3rd December 2024

André M

Mango Bikes 5 star review on 20th August 2024

Shareen E

286

Anonymous

Anonymous // 01/01/2019

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“Excellent service and communication”

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Posted 3 years ago

“I've ordered 3 times. Always quick Always lived up to expectations. Very good.”

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Posted 3 years ago

“Yeah really excited to have ordered some orange tires they tuck a little longer to arrived than expected looked really good quality nice orange rode with them once on a hour journey the tires now look old and dirty after one journey not what I expected quality wise”

Mango Bikes 1 star review on 26th May 2022

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Posted 3 years ago

Hi Shane The tyres are indeed good quality, it's just dirt from the roads you see on them. We pride ourselves on being a quality bike brand, but not sure Mango can be responsible for road and riding surface cleanliness. We do stock some fab bike cleaning products which will have your bike and tyres sparkling clean and just like new in no time. Drop us a message on live chat or email, we'll make a few suggestions and might even sort a fab offer for you.

Posted 3 years ago

“Bought the bike for my Wife, she absolutely loves it. It's certainly special as it was designed by our son's with a little help from me. It certainly stands out and visually it looks fantastic. My only disappointment was the poor quality touch points. The grips felt like really cheap BMX style grips (the colour wasn't the right shade either). Brake leavers were nasty, not smooth and the metal felt sharp and harsh, almost reminded of my bike I had as a kid. Easily resolved, I spent an extra £20 and bought some lock on grips and some genuine Tektro leavers to match the brakes. Now it feels smoother and better quality! Probably the two most important parts of the bike, apart from the saddle (which is great by the way). I can't understand why Mango bikes would scrimp and save on these? I really wanted to give Mango bikes a 5 star review, but I can't help to feel a bit disappointed.”

Mango Bikes 3 star review on 24th May 2022

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Posted 3 years ago

“A beautifully put together bike proper old school quality love it.”

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Posted 3 years ago

“Upgraded my single speed to level 2. I am very happy with my new bike. Delivery took quite long to Finland (2 weeks) but otherwise I was pleased with the whole process from order to delivery.”

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Posted 3 years ago

“I've had a few mango bikes. The first lasted me several years with daily use. The second was stolen (because it looked so damn cool), and my current one is my favourite. It does what it says on the tin, but with a dash of style.”

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Posted 3 years ago

“I’ve ridden many different bikes over the years but my Mango single speed is up there with bikes three times the price. They look cool, ride reliably and are great as a cruiser into town. Looking to get an 8 speed Mango this summer 👍”

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Posted 3 years ago

“I bought a muc off pressure washer for my sons birthday. Best price on the internet, free delivery and arrived sooner than expected. Great store that i will definitely use again and recommend to others.”

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Posted 3 years ago

“I absolutely LOVE my mango bike! Have been out loads since I got it…..life is good! I get so many positive comments as I cycle by! Love it so much….I ordered one for my girlfriend too! Thanks”

Mango Bikes 5 star review on 27th April 2022

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Posted 3 years ago

“Super efficient. Easy to order, help and delivery great. And the bike is just gorgeous. V happy. Ty mango!”

Mango Bikes 5 star review on 23rd April 2022

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Posted 3 years ago

“Timely communication and delivery with a fantastic customer service. Even refunded some money as the product had gone on offer. Well done Mango.”

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Posted 3 years ago

“Mango bikes customer service was excellent. I couldn't be happier. I received my goods and was regularly updated about the process. Sometimes its the little things in life, and to be honest, mango's box humour worked for me. Thank you again and I'll be back soon”

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Posted 3 years ago

“Bike received with missing parts and damaged paintwork. After chasing multiple times and a couple of weeks with no answer I finally received a response which was that I would be sent some paint to do it myself - not exactly what I paid for.”

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Posted 3 years ago

“Just absolutely love this bike amazing quality..”

Mango Bikes 5 star review on 2nd April 2022

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Posted 3 years ago

“I ordered a seat post and as I’d not received confirmation thought I hadn’t. I ordered one then two turned up. I have requested to return them and there had been no response. Communications are poor but I continually get newsletter junk mail.”

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Posted 3 years ago

“I’m so angry!! The bloody British weather has turned to poo and is keeping me from blissfully cruising round London on my most-gorgeous-bike-in-the-world!! I bloody love my new bike. I went to be with her everyday. I loved my old bike, but this one takes it to a whole new level. Such a comfortable ride. So smooth. So beautiful. I shouldn’t have spent over 6 hours trying to come up with the perfect colour combo. But it was so much fun. And I’m so pleased with how fast she arrived, how well packaged she was, all the cool comms from the mango humans. All in all, I couldn’t be happier. I love this bike. And Mango is a wicked cool little business. No regrets. ☀️”

Mango Bikes 5 star review on 31st March 2022

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Posted 3 years ago

“I read a review where someone said they received a free packet of Haribo with thier order, so I decided to buy the bike to see if it was true, and it was! They were delicious! Now on to the bike. This is a solid bike that I know I'll get many miles of commuting on. I decided to choose the the higher end components for this custom bike, going with the miche pistard air crankset and miche XPress wheels, which was obviously slightly more expensive but certainly worth it, plus they look damn tasty. Being a steel bike you get the bonus of a smoother ride and a bombproof frame, no fuss just a solid frame that does its job, the paintwork is also of a high standard . The ride is excellent, I have been lucky enough to have ridden high end bikes that cost more than most people's cars and, as far as bikes go, it's a really nice ride. Nimble, surprisingly quick and pretty much the ideal commuter bike. Highly recommend them.... The customer service is spot on too!”

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Posted 3 years ago

“Terrible customer service. Terrible product. Andrew the CEO is extremely arrogant when you message the online chat, as other reviews state. One time I messaged regarding my issue, Andrew replies after a long time with one message and then just exits the chat, not even asking "is there anything else I can help you with?", or "did that answer your question?". The way they treat customers is atrocious. Even if they see your message, they don't reply for ages. They continuously failed to confirm receipt of my return, even though Hermes tracking said it had been received by them 6 working days prior. When they did refund the product cost, there was still no confirmation email, just a bank transfer after I'd messaged the chat a couple times to little or no reply. They even refuse to admit if their product isn't fit for purpose – handlebars don't fit bar-end shifters, an incredibly common setup, because the metal of the bars is too thick (a sign of cheap material in itself to compensate for poor strength, which explains reviews complaining of dangerous handlebar fail mid-ride). They wouldn't reimburse the postage return costs. PR messaging tone of voice is so, so annoying.”

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Posted 3 years ago

Hi Chris Sorry you feel so disgruntled over this, really not what we aim to do. Our handlebars are used on 1000's of bikes every year and are from one of the best quality producers. We did reply, agreed to the return and as per T&C's refunded within a few days minus postage costs. The bars were fit for purpose and arrived brand new, undamaged to you. We replied to all your messages pretty quickly. If there was any issue or they weren't sold as seen we'd have accepted all charges and got you sorted. Hopefully you can get a suitable set of bars and out riding again very soon. Good luck!

Posted 3 years ago

“Were very helpful in explaining the difference between the standard single speed and level 2, as well as going out of their way to change the handlebars on a single speed bike offer that I purchased, which is something they don't normally do. I am very pleased with the outcome and highly recommend them.”

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Posted 3 years ago

Mango Bikes is rated 4.0 based on 870 reviews