maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,511 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,511 reviews

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

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Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 18th September 2025

137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online ordering process easy and very fast delivery. Very pleased with the service.”

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“Purchased the Emma Shipley chair- worth the wait very pretty & a great statement piece. Chair is on the firm side of comfortable. Fabric is beautiful & vibrant. Delivery was straightforward”

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“from start to finish ordering was very good, a nd delivery on time”

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“1st time I’ve ordered from this site. Whilst I received the incorrect item, I have to say how easy and extremely speedy the service was to get an exchange.”

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“I had to wait a little but that may be because i had the free delivery. Very prompt communication when i emailed. Items perfect.”

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“Good service and the goods were exactly what I required”

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“The chair is perfect! Really cute and I love it. Ron was great at replying to my emails. The person I spoke to at Fragilistics was super nice also. The only reason I've given 4 stars instead of 5 is because I got an email one evening telling me my delivery would be the next day between 7am and 9pm. I rushed to organise working from home and being in all day, only to be informed the following afternoon(after I phoned them) that it wouldn't actually be delivered for another 2 days! Really annoying!”

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Hi Thank you for your lovely review, we are glad you love your new chair. So sorry about the courier and for any inconvenience, one day we will have our own delivery service and not lose a star :) Best wishes Maison White Team

“Enormous bunny and my daughter loves it.”

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“No issue with the order, very smooth delivery and well packed, the only downside is the searching box and filter on the website aren't very helpful, always come up other irrelevant results which make the screen messy.”

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“Products good, delivery good.”

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“Ordered item and asked for next day delivery which got here a day late which was good seeing there was a post strike on at the time.”

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“Very satisfactory transaction - Item was dispatched quickly and even though there were postal strikes it arrived in time for Xmas”

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“As they stated no issue in ordering the item just the delivery by Royal Mail”

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“Fast and efficient processing of the order. Despatched on time but delivery out of their hands due to strikes. However the item has arrived in time for Christmas. I would consider ordering again in the future.”

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Thank you for your positive review and for your understanding of the situation, it is nice to see some customers appreciate how difficult it has been for us over the past month due to the strikes. Our very best wishes and so glad you were not let down.

“Good value. Took ages to come but blame the Postal Strike”

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“Well packaged, Exactly what I ordered.”

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“Quick and speedy free delivery and decent prices. I’d just note that the photos gave the impression of a silkier look to the bedding whereas in fact it’s “flat” cotton - but it’s the same stock photos from Morris on all websites. Also Morris put a silly “anti-tamper” seal on the bedding so you can’t even get it out to see what it’s really like without “voiding” the seal rendering goods non returnable. So I’d probably avoid Morris in future but definitely use MaisonWhite again”

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“Lovely items on their website. I had a small issue with ny delivery but that was sorted out and received my parcel promptly.”

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“Was timely and I’m happy with the product even though a tad expensive”

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“2 sets of different curtains ordered. When they arrived only one of the sets of curtains were as my order. The 2nd was sent in error. Got in touch with Maison White & very apologetic & helped organise a free return. Good customer service but poor on the packing of the order.”

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maisonwhite.co.uk is rated 4.9 based on 7,511 reviews