maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,778 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,778 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service .They are now on there way to Australia to my twin granddaughters.thank you”

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“Quick and easy”

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“I was pleased with the selection of Jellycat toys available. The website was very efficient as was the communication and delivery. I have not used Maisonette White before but will definitely check them when looking for gifts in the future.”

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“Fast delivery great product”

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“Excellent service. Looking forward to shopping with you again soon :)”

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“Excellent service. Elise was extremely helpful in dealing with a small problem with delivery. She answered every email enquiry promptly and efficiently and resolved the issue very quickly. I am more than happy to place further orders with Maison White.”

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“Excellent online retailer, beautifully packaged and quick postage.”

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“Loved this company They delivered within days of placing my order I would definitely order again”

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“Lovely product quickly dispatched! Thank you”

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“The baubles were beautiful thank you”

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“Great customer service, very helpful and got back really quickly.”

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“Delivery very quick, carefully packaged. Easy to order on website.( even for me)”

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“Great Customer Service - helpful & efficient. Lovely items, well packaged & quick delivery.”

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“Product was as described, better value than elsewhere and arrived promptly as advertised. Very happy with the service.”

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“Was very pleased with my purchase, exactly as described and I expected. I was kept well informed of transit of purchase won’t hesitate to use again, first class in my case”

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“Goods ordered arrived very quickly and I am very pleased with both the quality and also service.”

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“An excellent personal service from Maison White. Lovely Jellycats delivered promptly. Company highly recommended.”

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“Fantastic company. Easy to deal with. Deliver goods very quickly. Love all my purchases. Will certainly recommend to family and friends. Thank you Maison White.”

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“Lovely product, super fast delivery and my puppy loves it too!”

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“Quick straightforward process from ordering to delivery and the dinosaur lamp looks great!”

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maisonwhite.co.uk is rated 4.9 based on 7,778 reviews