maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,779 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service, we bought the Jellycat snow dragon for my daughter for Christmas early to avoid the rush. Emails always updated where it was and when it was coming. The site was easy to use and they accept paypal which is perfect for us.”

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“Bought three Orla Keily cushions from Maison White at a better price than anywhere else so was pleased with that. Arrived quickly and even though on the ordering details it said that if I chose free delivery I wouldn’t receive notification of date and time of delivery, I actually did. Would buy again from this company”

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“Excellent service quick delivery”

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“ever since I was little I have loved all jellycat toys. I think that they at a special and unique company! sometimes I just want to go and pick all the toys up an give them a hug! I have one very special jellycat bunny that I have loved ever since I was born! Thank you!”

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“Great service, quick dispatch, very good communication.”

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“Gorgeous item delivered very promptly 5*”

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“Great service, Lovely good quality cushions .”

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“Very efficient and kept me updated throughout the whole order. Could not fault at all.”

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“Beautiful blossom tulip bunny my granddaughter loves it.”

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“Fantastic service”

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“Excellent fast service and high quality product love the depth of colour and material thank you”

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“Very pleased with the tea bag holder excellent quality. Arrived very quick excellent service would definitely use company again.”

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“I ordered a Jelly Cat dragon as a gift: it’s gorgeous. Arrived quickly. Super service, super shop!”

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“Excellent service. All the Jellycat items are lovely. Thank you.”

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“Very efficient service, fast delivery and everything correct. I would order from them in the future with no hesitation.”

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“Excellent service”

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“Orders arrived quickly. Good service”

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“Very quick delivery.”

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“Great price, arrived quickly with tracking and was packaged well. Really happy.”

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“Purchased a pair of curtains, good price, fast postage, and great curtains. I would definitely use again.”

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maisonwhite.co.uk is rated 4.9 based on 7,779 reviews