maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,779 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time I have used the website. Very easy. Product just as described and dispatched. Very quickly. Brilliant.”

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“Great items fast delivery”

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“Excellent service. Really efficient and delivered as promised”

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“Fast service and beautiful soft Jellycat cuddly toys.”

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“Very good service...would not hesitate to order goods again and would recommend.”

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“Excellent prompt service”

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“Excellent product. Excellent Service.”

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“I’m delighted with the reed diffusers & refills I ordered. Michele’s customer service was excellent & delivery prompt. Very impressed with my first (but not last) order!”

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“Error from original order, resolved but expected better service as it was their initial error.”

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“Efficient service and good price.”

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“Easy purchase excellent delivery”

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“Fantastic product, delivered very quickly.”

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“Excellent, high quality products at reasonable prices with fast and efficient delivery.”

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“Purchased 3 medium size polar bears as gifts for my children, super soft and a decent size to cuddle into.”

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“Fast and efficient service. Item originally out of stock but contacted me to let me know new stock had arrived.”

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“Goods arrived as stated. Well packaged. Good prices comparable to other sites offering similar merchandise. Will use again.”

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“Excellent price and service ordered on Friday and received on Monday and I was kept informed of its progress. I would definitely order from Maison White again and have recommended them to friends.”

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“My first order with you.purchased jellycat bunny, best price seen. Order arrived very quickly and heat correspondence. Love the bunny rattle”

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“Amazing service. Only place to have what I wanted. Order arrived very quickly, packages brilliantly and was exactly what I wanted.”

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“Disappointed it was on back order for so long and had to wait over a month for delivery”

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Thanks for you review, we are sorry you felt the need to leave 3 stars You were informed prior to ordering this item was on back order, which was shown on the product page, there was a slight delay in it coming in from the supplier, and as you had called us many times for updates we knew how much you needed it, and we sent your order 1st class. We hope your grandaughter is happy with your order now you have it! Best wishes Maison White

maisonwhite.co.uk is rated 4.9 based on 7,779 reviews