maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,779 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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“Great little online shop! Very speedy delivery and fab customer contact!”

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“Excellent choice and fast delivery”

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“Excellent service will use again”

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“Lovely website. Very easy to use and secure payments, delivered on time and dispatched really quickly. Thanks!”

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“We love our little Crispin who sits alongside our big Crispin and our family of Wally Whales!! Lovely, prompt service, Thank you”

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“Great service and product but unfortunately there was flaw in the product. I kept it anyway and fixed the hole myself to avoid returns hassle but it was a real shame.”

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“Gift arrived on time and was as described so satisfied Customer”

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“quick to arrive”

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“Fast reliable service”

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“Good price, excellent post options, good packaging. True to word. Thanks”

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“One of the item was wrongly delivered. Email sent but no reply. Very disappointed with your services. My order no. is #86581”

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Hi Ruby Thanks for your review, however I am not able to find any email from you? Could you kindly email us at contact@maisonwhite.co.uk and let us know the problem so we can sort. Kind regards Maison White

“Ordered a jelly cat you beat price on the internet with really fast delivery ! Highly recommend!”

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“Quality goods. Prompt delivery.”

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“Good communication. Item as described. Quick delivery. Thank you very much for your service!”

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“Fantastic service and quick delivery. I am very happy with my purchase and I will be shopping here again! Thank you!”

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“Although the snow dragon wasn't in stock I pre-ordered. Sadly it was delayed further but I was informed immediately. He arrived on updated date and he is perfect. My grandson will be over the moon as he's wanted a snow dragon for ages. No problem with Maison White - wil certainly be back for Christmas!”

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“Beautiful products delivered quickly and with excellent updates from purchase to delivery. Highly recommended and I will be using the company again.”

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“Arrived fast, efficient and perfect condition”

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“Fantastic service and quick response to a query , very efficient and beautiful products will definitely be shopping with Maisonwhite again.”

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maisonwhite.co.uk is rated 4.9 based on 7,779 reviews