maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,519 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,519 reviews

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

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Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 24th September 2025

138

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue with an order and unfortunately was the last in stock. But such a speedy reply even at 8pm and have provided a full refund.”

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“Brilliant. My daughter adores the bunnies.”

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“quick response giving excellent service”

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“ok，not bad，It's just a little blemish”

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“Parcel came promptly.Itwas in pieces but not broken fortunately .it was worth the money.I would use maison and white again.”

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“Good delivery and product. I would have liked to give a 5 star review but was disappointed not to receive a confirmation e mail once the order placed. This lack of confirmation left me wondering if everything was ok with the order until I was advised of despatch. Confirm orders via e mail and 5 stars will be awarded every time. I will, however, shop with you again as the rest of the service was good.”

Helpful Report

Hi Yvonne, thank you for your review. Our system does send confirmation emails when orders are received and once they are dispatched. It may be that the confirmation email wnet to your junk folder. We cover this issue in our FAQs page. https://www.maisonwhite.co.uk/faqs/ Kind regards Maison White

“Arrived quickly and well packaged”

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“Nice products and quick shipping. the only downside might be the packing is a little concerning careless.”

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“Pleased with my Jellycat Riverside Rambler Mole. However , i thought it would be packaged in a box ? It arrived in a Paypal plastic bag and the Mole's little waistcoat was all crushed. That's the reason i didn't give 5 stars.”

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“Love the penguin”

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“Very happy with service received though no communication about expected delivery date.”

Helpful Report

Thank you for your review. You would have received a confirmation order email and dispatch email. If not received then it maybe that you supplied the incorrect email address on your order, or they went to your junk folder. Kind regards Maison White

“A bit smaller than expected but still a lovely present for a christening.”

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“Quick service ;)”

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“An easy to use website; a good price; free postage and fairly quick delivery despite that.”

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“Website was easy to use and purchase was received very quickly.”

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“Purchased a Jellycat giraffe and beaker, delivery was quick and quality is good.”

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“I am very pleased with my purchase which was a present and was a perfect gift and loved by the recipient.”