maisonwhite.co.uk Reviews

Name: maisonwhite.co.uk
Rating: 4.86

4.9 Rating 7,776 Reviews

97 %

of reviewers recommend maisonwhite.co.uk

4.9

Based on 7,776 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

About maisonwhite.co.uk:

Maisonwhite.co.uk were established in 2011 operating from their retail shop in Colchester, Essex. They have recently relocated their store to Benson in Oxfordshire where they sell a fabulous range of fine homeware and gifts, including soft toys from key brands such as Jellycat where they stock a growing range of loveable childrens toys. Other key brands for the home include Parlane, Voyage Maison and Dora Designs, as well as leading brand candles and diffusers. They have become a key ecommerce retailer selling their gifts all over the world to thousands of happy customers.

Visit Website

Phone:

01491835167

Email:

contact@maisonwhite.co.uk

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maisonwhite.co.uk 5 star review on 21st December 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lovely items very quick delivery”

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“Very pleased with purchase and great to be delivered so quickly.”

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“Great service”

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“Great service and great price. Thanks.”

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“Really easy to buy from, and super quick postage!”

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“Easy website, quick delivery, would recommend.”

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“Very prompt delivery, very happy with my fabric!”

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“Quick delivery and perfect condition”

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“Quick delivery. Lovely stuff.”

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“Fabulous shop love the extensive product range delivered very quickly”

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“Very friendly website and easy to navigate Kept up to date when the item would be delivered The item is just what I wanted Will definitely use you again”

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“The order came promptly and extra material was added which was a bonus for me . I would definitely shop with them again.”

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“The lamp arrived safely and very quickly. As it is a Christmas present for our granddaughter, it hasn't been used yet.”

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“Cannot fault the service. Thank you.”

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“Absolutely beautiful Cushion. Super fast delivery. Fantastic communication. Would highly recommend.”

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“Excellent quality and service.”

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“Great service will definitely order again”

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“Goods received promptly. Very pleased with service”

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“Fantastic little bunny, my daughter loves Jellycats and this toy is lovely. Quick delivery of item, couldn’t fault. Thank you”

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Thank you so much for your review, it's much appreciated. Kind regards The Maison White Team

“I ordered three things, two of which arrived no problems but one Christmas decoration was barely wrapped in Paper so obviously smashed on route to me. When I asked for a replacement I was told that wasn’t possible and instead received a refund. Disappointed as this was a Christmas present, but happy with the other two purchases.”

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We are glad to hear the other items were satisfactory, and we apologised for not being able to replace the broken item. We obviously sent you a full refund for the bauble as we could not replace it.

maisonwhite.co.uk is rated 4.9 based on 7,776 reviews