Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,656 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Made by Cooper 5 star review on 8th October 2025

1002

Anonymous

Anonymous // 01/01/2019

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“Products were great, customer service was awful. Impersonal, sneaky and slow.”

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Posted 8 years ago

“Consistent high quality work, and the new system to keep track of your orders is amazing!”

Made by Cooper 5 star review on 11th July 2017

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Posted 8 years ago

“Excellent service and quality. Decent communication, I just wish I was updated after my pin had been sent to production, i.e if it's completed or when it will be shipped. My order was shipped later than estimated date given on the website so I had to make an enquiry.”

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Posted 8 years ago

“Really easy to use and very good quality product”

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Posted 8 years ago

“I love how to quality of the pins I received and how helpful the customer support are when I'm in doubt!”

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Posted 8 years ago

“Good service, quick delivery and flawless products; all the ingredients that make me come back to this shop every time for ordering enamel pins. It's very nice to build a relationship with a manufacturer that you can trust to do a very good job. No more stress on how the pins will turn out!”

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Posted 8 years ago

“I order regularly at Made By Cooper and always come back as I am very happy with the quality of the products. I ordered seven enamel pin designs this time as I trust MbC does a perfect job and again I could not find any flaws in the final products. Big thumbs up for the good communication and the clear and good service!”

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Posted 8 years ago

“The badges are very good quality & a faithful reproduction of the original design”

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Posted 8 years ago

“Hi, I live in South Korea. I got to know this site through a friend who lives in England. I liked a variety of choices (materials) and a trusty sample (instagram). I was worried because I had never left production to foreign companies. I felt difficult in a system different from Korea. But they kindly responded. Korea is fast in the whole process. So I felt the process was slow. But the result is very satisfactory and pretty. I will order you in the future. Thank you.”

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Posted 8 years ago

“more fast like the other time i do some enamel badge ... and send me all my order, this time a problem i just received the half of my order :-( after i'm really happy with fabrication and quality”

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Posted 8 years ago

“Fantastic same-day communication, great advice on production and a very detailed patch as the end result. No hesitation is recommending these guys.”

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Posted 8 years ago

“Great product, helpful feedback on the design.”

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Posted 8 years ago

“Good quality pins.”

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Posted 8 years ago

“Good product delivered quickly and on time at a reasonable price. Excellent thank you”

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Posted 8 years ago

“Communication was among the poorest I have ever had the displeasure of experiencing. Replies were few and far between. Wasn't able to complete my order by the already shockingly long expected ship date. There is no incentive to return to made by cooper for repeat business. We've found a manufacturer that is responsive, affordable, reliable. Quicker, and with a better quality product.”

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Posted 8 years ago

Sorry you feel like this about your experience. I can see there were a few defective goods which I can see are being replaced as quick as possible. We checked and all replies seemed to be managed in a timely manor, sorry this wasn't quick enough.

Posted 8 years ago

“The Lapel Badges are the first we have ordered and when we received them we were very impressed.”

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Posted 8 years ago

“Excellent quality and service as always.”

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Posted 8 years ago

“Colours were wrong and received no help to rectify the matter. Won't be a returning customer.”

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Posted 8 years ago

As discussed the colours have been checked and are perfect to the approved design and Pantone numbers. We create designs for checking and approving and these pins were made to the exact specification that was approved

Posted 8 years ago

“Great quality pins. Effective. Shipping was fast. Customer support very clear. Response was quick when it got to be my turn.”

Made by Cooper 5 star review on 30th June 2017

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Posted 8 years ago

“I am very happy with their service. My delivery was on time and the result was better than I had hoped for. Next order will come soon Cooper. Hugs from Denmark and Thank you!”

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Posted 8 years ago

Made by Cooper is rated 4.8 based on 4,656 reviews