Made by Cooper Reviews

Name: Made by Cooper
Address: 12, New North Parade, Huddersfield, 12, New North Parade, Huddersfield, Kirklees
Rating: 4.84

4.8 Rating 4,542 Reviews

97 %

of reviewers recommend Made by Cooper

Company Reviews

Metrics

Info

4.8

Based on 4,542 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.9 out of 5

Visit Website

Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient and easy to place our order. My only feedback would be to stop with the invoice reminders (I've had 3) - we're an NHS trust following standard procurement processes so I don't understand the urgency with payment? Surely you work with lots of NHS organisations (we purchased the rainbow badges) and they would all be following a similar process?”

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Posted 4 years ago

“I've been a loyal customer to Made By Cooper since 2017 because of their unparallel design quality and customer service. They truly care about fostering relationships with their customers and ensuring your exact design comes to life! Their hard enamel pin material is high quality in addition to their efficient shipping. Would highly recommend them!”

Made by Cooper 5 star review on 11th October 2020

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Posted 4 years ago

“I ordered a few weeks ago. The communication was quick and professional. The design team did a great job transforming my design into a pin. I am all around happy with this product.”

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Posted 4 years ago

“Amazing quality and great communication throughout. thank you!”

Made by Cooper 5 star review on 10th October 2020

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Posted 4 years ago

“All round a very professional company. Keep you informed of every process your order is going through. This is my 3rd order from them and would highly recommend”

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Posted 4 years ago

“Great service, we love the patches, not sure if we will wear them, but it has given us all a laugh, Knowle MC, started in our crazed minds and was made real by Cooper...thanks..!!!”

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Posted 4 years ago

“Would not recommend, pin quality was ok but customer service really poor. I was using the tracking tool for weeks, and was given an expected delivery date. One day before this date, the expected delivery was put back a week which caused loads of problems. Unreliable information on order tracking means I won't be using this company again, also no recognition from customer service that they had failed on this.”

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Posted 4 years ago

Chloe, glad you're happy with the products, its unfortunate that delays do happen from time to time but please be assured we are doing everything we can to stay on schedule in these tough times. We do put notices on the emails and our tracking system alerting people to the current problems happening that we can not foresee, but once we see a problem we alert customers as soon as we are aware of them.

Posted 4 years ago

“Amazing, better than I'd hoped. Really pleased with the results, would not hesitate to recommend.”

Made by Cooper 5 star review on 5th October 2020

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Posted 4 years ago

“Ordered some custom pins! Had questions before ordering that were answered quickly! The dashboard made it easy to follow the progress of my pins and they arrived quicker than expected! Definitely ordering again!”

Made by Cooper 5 star review on 4th October 2020

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Posted 4 years ago

“Absolutely brilliant, Elenor couldn’t have been more helpful right through from design and to the great quality coins we have now received. Can’t rate Cooper highly enough.”

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Posted 4 years ago

“Loved my designed badge. High quality and produced/delivered very quick.”

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Posted 4 years ago

“A lovely product of a very high quality with the white enamel finish. We would be happy to order these again and we will be recommending to others. The whole process from ordering to receiving the product was very smooth. Thanks again.”

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Posted 4 years ago

“The whole process was very easy and seamless. From the online pricing, artwork approval, production updates and on time delivery. Will be using again.”

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Posted 4 years ago

“Excellent quality! This is my first time making an enamel pin and Made by Cooper has been so helpful throughout the process. I will definitely be returning!”

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Posted 4 years ago

“This is my third time making an order with Made By Cooper with first class customer service once again! They answered my emails quickly, whilst always being helpful and polite. The badges turned out perfect again, great quality with a fast turn around ⭐️⭐️⭐️⭐️⭐️”

Made by Cooper 5 star review on 27th September 2020

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Posted 4 years ago

“Great communication from design team, and delighted with the quality of the end product. Won’t be the last time I use MBC”

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Posted 4 years ago

“Excellent quality, completely satisfied and will definitely be ordering my next batch as soon as im running low”

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Posted 4 years ago

“Great quality badges, highly customisable and with great attention to detail.”

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Posted 4 years ago

“Great communication & beautiful product!”

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Posted 4 years ago

“Good service to organise the pin badges I required. The team were able to discuss my options with me to enable that I got the design I wanted at a price that suited me. Delivery ran smoothly and to the timeframe I was given. Would highly recommend - this is my second time using Made by Cooper and I love the pins!”

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Posted 4 years ago

Made by Cooper is rated 4.8 based on 4,542 reviews