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Made by Cooper Reviews

4.8 Rating 4,656 Reviews
97 %
of reviewers recommend Made by Cooper
4.8
Based on 4,656 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.9 out of 5
Read Made by Cooper Reviews
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Phone:

01484 937 877

Email:

hello@madebycooper.co.uk

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Anonymous
Anonymous  // 01/01/2019
Let's say they did the most perfect quality pin you ever dream of! They achieved the detail incredibly well. Lot of 300 pieces were flawless. Safe and quick shipping too. Had to rate 5/5.
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Posted 8 years ago
Whilst the size and shape of our badges is fine, we are VERY disappointed in them as the colour is very different from what we expected. The background colour should be a "vibrant" purple and they are virtually pink.
Made by Cooper 2 star review on 31st August 2017
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Posted 8 years ago
Thanks for the review, we have just checked the colour against the supplied Pantone and find it to be very accurate, please email us to discuss.
Posted 8 years ago
Excellent service. Speedy reply to all emails and understanding of all modifications I wanted made. The whole whole process was very simple and explained along the way and most importantly my pins came out great; would definitely recommend. Happy customer :)
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Posted 8 years ago
Amazing production and very helpful and friendly team, highly recommend to anyone looking to produce a very cool pin.
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Posted 8 years ago
Delivered on time, pins look really amazing.
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Posted 8 years ago
Great website, good quality product and fast shipping. Great service!
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Posted 8 years ago
We had been looking for quality Pin Badges for our pupil 'Key Voices' board for quite some time. The remit was a badge that was simple, effective, recognisable and something our children would be happy to wear. The ordering process was easy and delivery was quicker than we anticipated. Happy Customer - Thank you :)
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Posted 8 years ago
Fantastic service from the start. Great communication getting my item as I needed it . I will definitely be using cooper for future products. Jb
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Posted 8 years ago
Good and kind service. Quality product.
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Posted 8 years ago
Excellent quality of product, great customer service and reasonably priced.
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Posted 8 years ago
Very good service and great finalized product.
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Posted 8 years ago
I love Made by Cooper's proof review process, customer service and product quality. I had one small issue with one order, where the size was larger than I had originally requested, but they sent a replacement order without any issues.
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Posted 8 years ago
The quality of the pins were simply perfect, along with the design service/communication!
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Posted 8 years ago
Good communication, very professional, and lovely packaging .....great
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Posted 8 years ago
Made by cooper are excellent at what they do! The pins I ordered came out amazingly, however their communication could be better. I requested some very minor changes to my design and while I understand that this does require a bit of work to change up, the response was very cold and the correspondant didn't want to help me. The email updates are not very informative as well, they simply state when the order is going into manufacture, and when it is shipping. It would be great if there was a 'design approved' one, a manufacturing complete one, and an order packing one in addition to this. Shipping was incredibly fast! Made the deadline a few days earlier than expected, which made up for the rest of the process.
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Posted 8 years ago
Won their promo & got 100 free pins of my design! The person I talked to was even kind enough to add glow in the dark. ----- There was some delays and lack of communication at times (I didn't get response over some color questions I had and had to email again to ask for an update), but overall good service and love that they take the time to fix issues instead of just blindly sending out the package. Issues resolved quickly and pins came in safely packaged and they look adorable! Thank you Made by Cooper!
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Posted 8 years ago
Thanks for the review and glad you like the badge you won for free in the competition, Sorry for any delays we needed to get the glow in the dark right for you.
Posted 8 years ago
Absolutely stellar customer service! I enjoyed the design process and the end result has made me so happy! I will definitely be doing business with you guys again.
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Posted 8 years ago
I recently placed my second order for a custom soft enamel pin with MBC. The designer(s) I corresponded with were prompt and patient with my design, and created a pin very faithful to my original drawing. The finished pins turned out great, and arrived almost 3 weeks earlier than estimated. Top notch!
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Posted 8 years ago
I was kept very well informed during the production process and I am absolutely thrilled with how the patches turned out!
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Posted 8 years ago
Design process took a while (partly my fault), but otherwise the pins turned out pretty good!!
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Posted 8 years ago
Made by Cooper is rated 4.8 based on 4,656 reviews