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Mad Flowers Reviews

4.4 Rating 1,217 Reviews
82 %
of reviewers recommend Mad Flowers
4.4
Based on 1,217 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Customer Service
Communication Channels
Email
Read Mad Flowers Reviews
Flowers were lovely and arrived when ordered.
Helpful Report
Posted 6 years ago
Used mad flowers to buy flowers for valentines day. Excellent service, very easy to order online. Delivered on time. Highly recommended.
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Posted 6 years ago
Ordered Valentine’s Day flowers. They arrived the day after. Wrote an e-mail to your service team who were of little help. Extremely unsatisfied with the way the situation was handled.
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Posted 6 years ago
My wife Serena was delighted with the flowers. She was in 😭 when she took them out of the box along with the box of chocolates. Thank You so much for making my wife's 1st Valentine's Day so special as it's been v.hard since her mum passed away in Nov days before Serena's Birthday.
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Posted 6 years ago
The whole process was easy and straight forward. What was delivered was identical to what was ordered. Would recommend and use again
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Posted 6 years ago
Blooms were of a very good quality, well packed and presented. Freshness was ensured with a good and effective water container. Delivery to rural South Kerry was on time.
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Posted 6 years ago
Hi, The flowers were great but they were delivered on Thursday 13th. February instead of Friday 14th for Valentines Day. I received them at approx. 8.45am otherwise the house would have been unoccupied ?? This is why they were ordered to be delivered on Valentines Day!!
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Posted 6 years ago
A beautiful bouquet of roses delivered on-time and very securely packaged. Thank you!
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Posted 6 years ago
The bouquet was exactly as described delivery was perfect and most importantly the wife is happy. Well worth it and will use Mad Flowers again.
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Posted 6 years ago
The flowers were absolutely beautiful and well packaged in a large box to keep them perfect. I’m docking a star because I ordered the bouquet with a glass case and I did not receive it.
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Posted 6 years ago
I ordered 100 roses to be delivered the day before Valentine's day as I wouldn't be around on the day itself and needed them for then. When it came to 18.45 in the evening and the flowers had not arrived I was worried. The flowers were actually left at some random address, over the other side of the estate somewhere. The only reason I recieved the flowers that evening was because the woman who's house they were left at was kind enough to get in her car at night time with her young daughter and drive around to look for my address. I had no contact from the driver what so ever to say they couldn't find my house and instead it was just left at a random house. This is not good enough as when you pay good money for flowers, the least you expect is that they find their way to your address. What is the point in supplying a name, address and number if they are not going to be used. I was very lucky the woman who recieved the flowers was honest enough to look for me as it was past the closing time for the shop so nobody was answering the phone and if it were someone else they may very well have kept the 100 roses. I would have had no proof that I did or did not recieve them. It's a shame as the flowers were very nice, but the experience has put me off ever using Mad Flowers again. If you are spending a lot of money and you can't trust that the flowers will be delivered to you then I don't think it's worth it. I understand that the shop uses a courier service, but at the end of the day the book stops with the shop. They are putting their trust in a courier service to deliver their product and if this is not fulfilled it falls with the shop for picking the courier
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Posted 6 years ago
Wifevwas really happy The flowers look great Thanks
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Posted 6 years ago
Brilliant excellent Service Thank You
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Posted 6 years ago
How can I give a review on flowers that never arrived? Placed my order on 9th Feb for delivery on Valentine's Day. At 5pm they still hadn't so tried to make contact... took the guts of an hour to get through to someone only to be offered next day delivery or a refund. Opted for the refund... who wants valentines flowers a day late... Stay clear of Mad Flowers, give a local business your money instead.
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Posted 6 years ago
Excellent service, text message was sent to give us time of delivery, job well done.
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Posted 6 years ago
It will be a good gift if you can arrange a specific time to send the flowers or gift
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Posted 6 years ago
flowers slightly withered. A bit of a disappointment xompared to previous occasions. product:a breath of fresh air, was suppose to have a glass vase included - this was there last time I ordered. Not included this time.
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Posted 6 years ago
A bit disappointed... I know it's not possible to be exact the colours but this bouquet didn't look like the picture.
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Posted 6 years ago
Ordered Christmas bouquet from mad flowers through livingsocial app. Flowers arrived but the next day the 3 cabbage flowers were wilted and the roses looked like they would only last a day or two. I called the number to complain, I was told to forward photos through info@ mad flowers.com, which I did but I haven't heard anything from them. Really disappointed. Poor customer service. Avoid this company
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Posted 6 years ago
Excellent
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Posted 6 years ago
Mad Flowers is rated 4.4 based on 1,217 reviews