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Mad Flowers Reviews

4.4 Rating 1,210 Reviews
82 %
of reviewers recommend Mad Flowers
4.4
Based on 1,210 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Mad Flowers Reviews
A beautiful bouquet of roses delivered on-time and very securely packaged. Thank you!
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Posted 6 years ago
The bouquet was exactly as described delivery was perfect and most importantly the wife is happy. Well worth it and will use Mad Flowers again.
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Posted 6 years ago
The flowers were absolutely beautiful and well packaged in a large box to keep them perfect. I’m docking a star because I ordered the bouquet with a glass case and I did not receive it.
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Posted 6 years ago
I ordered 100 roses to be delivered the day before Valentine's day as I wouldn't be around on the day itself and needed them for then. When it came to 18.45 in the evening and the flowers had not arrived I was worried. The flowers were actually left at some random address, over the other side of the estate somewhere. The only reason I recieved the flowers that evening was because the woman who's house they were left at was kind enough to get in her car at night time with her young daughter and drive around to look for my address. I had no contact from the driver what so ever to say they couldn't find my house and instead it was just left at a random house. This is not good enough as when you pay good money for flowers, the least you expect is that they find their way to your address. What is the point in supplying a name, address and number if they are not going to be used. I was very lucky the woman who recieved the flowers was honest enough to look for me as it was past the closing time for the shop so nobody was answering the phone and if it were someone else they may very well have kept the 100 roses. I would have had no proof that I did or did not recieve them. It's a shame as the flowers were very nice, but the experience has put me off ever using Mad Flowers again. If you are spending a lot of money and you can't trust that the flowers will be delivered to you then I don't think it's worth it. I understand that the shop uses a courier service, but at the end of the day the book stops with the shop. They are putting their trust in a courier service to deliver their product and if this is not fulfilled it falls with the shop for picking the courier
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Posted 6 years ago
Wifevwas really happy The flowers look great Thanks
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Posted 6 years ago
Brilliant excellent Service Thank You
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Posted 6 years ago
How can I give a review on flowers that never arrived? Placed my order on 9th Feb for delivery on Valentine's Day. At 5pm they still hadn't so tried to make contact... took the guts of an hour to get through to someone only to be offered next day delivery or a refund. Opted for the refund... who wants valentines flowers a day late... Stay clear of Mad Flowers, give a local business your money instead.
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Posted 6 years ago
Excellent service, text message was sent to give us time of delivery, job well done.
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Posted 6 years ago
It will be a good gift if you can arrange a specific time to send the flowers or gift
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Posted 6 years ago
flowers slightly withered. A bit of a disappointment xompared to previous occasions. product:a breath of fresh air, was suppose to have a glass vase included - this was there last time I ordered. Not included this time.
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Posted 6 years ago
A bit disappointed... I know it's not possible to be exact the colours but this bouquet didn't look like the picture.
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Posted 6 years ago
Ordered Christmas bouquet from mad flowers through livingsocial app. Flowers arrived but the next day the 3 cabbage flowers were wilted and the roses looked like they would only last a day or two. I called the number to complain, I was told to forward photos through info@ mad flowers.com, which I did but I haven't heard anything from them. Really disappointed. Poor customer service. Avoid this company
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Posted 6 years ago
Excellent
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Posted 6 years ago
Excellent service and quality flower's. Totally recommended
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Posted 6 years ago
DO NOT buy anything on this website and expect it to be even related to what is advertised. The owner has the mannor of a pig and hangs up the phone when you ring to complain, that's if you can get through to him at all. Otherwise you'll get though to his staff who will tell you bare faced lies to get you off the phone.
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Posted 6 years ago
Amaxing service quick and afforadable ... will definately be getting more flowers here its the little things i life that brighten up a day .. thank you mad flowers
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Posted 6 years ago
The flowers were beautiful, my mother loved them and she thought the vase them came in was absolutely adorable. Will definitely be buying more flowers in the future
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Posted 6 years ago
Incredible flowers at a great price and quick delivery, my mom loved them for mother’s day.
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Posted 6 years ago
Very efficient service and great customer services.would highly recommend
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Posted 6 years ago
Used MAD flowers a few times recently and despite an initial hiccup with the online ordering system which was very efficiently dealt with by Amy, I’d highly recommend MAD flowers. The bouquets arrived exactly as described and were well received. Presentation & packaging was perfect! I’ll be using MAD again
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Posted 6 years ago
Mad Flowers is rated 4.4 based on 1,210 reviews