Mad Flowers Reviews

Name: Mad Flowers
Address: Food Central, Barberstown, St Margaret's, Dublin, Dublin
Rating: 4.37

4.4 Rating 1,176 Reviews

82 %

of reviewers recommend Mad Flowers

Company Reviews

Metrics

4.4

Based on 1,176 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Mad Flowers 5 star review on 3rd April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers were fine. The delivery was a disaster!”

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Posted 1 month ago

“Terrible customer service. Emailed twice and rang both numbers to try and slightly alter delivery name..to no avail. Flowers were only ok”

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Posted 3 months ago

“Poor service.flowers were delivered to the wrong address , and the delivery person wouldn't correct the mistake.they were also dead within 24 hours.i won't be using mad flowers again!”

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Posted 3 months ago

“I've ordered from this shop before with no problems, but my Valentine's Day order was very disappointing. The roses appeared to have been stored improperly for an extended period, perhaps in a cold storage unit. They arrived already shedding petals, and by the next morning, all the heads were drooping. This turned what should have been a romantic gesture into a rather sad-looking bouquet.”

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Posted 3 months ago

“It wasn’t the bunch of flowers I ordered and they were half dead. I also emailed customer service with a query as they were delivered very late and got no reply. Was very disappointed. Won’t be ordering again.”

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Posted 1 year ago

“Happy with the quality and cost of the flowers but unhappy with the complete lack of communication re delivery. Ordered 2 days in advance, recipient was working from home so unconcerned at lack of am/pm window. Rang office twice @ 4.30pm + 6.30pm to ask if still scheduled. Was told "up to 7.30pm". Delivery arrived @ 7.27pm. Needs better communication with the customer.”

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Posted 1 year ago

“Hi, I found your service very disappointing. I rang on Thursday 29th June to ask if a delivery could be made the following day, Friday 30th and I was assured they would be delivered. When the delivery hadn't arrived by lunchtime Friday I was told it could be 4:30 before the flowers would be delivered. I explained that I needed them by 4 pm and I was told that could not be guaranteed. I asked to speak to a Manager and the Manager wasn't available and she would call me back ASAP. I didn't receive a call and I called again circa 3 pm and no answer. I only got a call once the flowers were delivered albeit just in time but the fact that I didn't get a call when I requested one was very disappointing. I would not be recommending Mad Flowers to anyone I'm afraid.”

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Posted 1 year ago

“roses are wilted, Not what you expect when you pay 60 euro for a bouquet. Poor quality”

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Posted 2 years ago

“Ordered valentines flowers on the 22nd of Jan to be organised and to make sure they arrived at a good time. Ordered them to arrive at 10AM, its now 17:23PM and they still haven't arrived. Never again. Avoid.”

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Posted 2 years ago

“I'm disappointed with the order. I received a completely different bouquet than the picture on the website. No information on delivery time, I needed to call them. Very disappointed, I'm not going to order again from this company.”

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Posted 2 years ago

“I wasn’t pleased with the service at all. I ordered flowers for delivery on the 31st October. No delivery I emailed and phoned spoke to Maurice he couldn’t explain why. He agreed to deliver on Wednesday as my friend s daughter was graduating on Wednesday to my shock you deliver on Tuesday instead. Unbelievable. Suzanne Plant Reilly”

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Posted 2 years ago

“There was difficulty confirming bouquet was delivered I am still not sure if it was. A photo of the bouquet and confirmation of delivery should always be confirmed to the purchaser. This would alleviate unnecessary emails and phone calls to confirm delivery. Peter Sheridan”

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Posted 2 years ago

“Disappointing - orchid started to die within 6 days and also another flower arrangement with roses started to die within 6 days… is that normal?”

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Posted 2 years ago

“Very disappointed. Flowers did not match pictures advertised predominately full of Chrysanthemums & Gerberas which I hate & not the beautiful Eucalyptus, Roses & greenery that I choose. They were for a friend who lost her Mum & my heart sank when I saw them.”

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Posted 2 years ago

“You made a huge mistake it was meant to say happy birthday you put happy Easter it's August your absolutely stupid I will never use your site again”

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Posted 2 years ago

“1st time and last time to use this service. Had to chase up where order was and was then given multiple delivery times none of which were met.”

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Posted 3 years ago

“Terrible, the flowers arrived already in not a good condition, very overpriced for what it is, I would never order again.”

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Posted 3 years ago

“My wife was delighted with the flowers and I have ordered many times before but won’t again as they were started to wilt the next day and completely dead by Thursday 17th February”

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Posted 3 years ago

“The order was only partially sent. Very disappointed.”

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Posted 3 years ago

“I haven't received it yet.”

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Posted 3 years ago

Mad Flowers is rated 4.4 based on 1,176 reviews