Mad Flowers Reviews

Name: Mad Flowers
Address: Unit 2, Rosemount Park Drive, Rosemount Business Park, Dublin
Rating: 4.37

4.4 Rating 1,133 Reviews

82 %

of reviewers recommend Mad Flowers

Company Reviews

Metrics

4.4

Based on 1,133 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Mad Flowers 5 star review on 15th July 2023

Larisa Manole

Mad Flowers 5 star review on 29th June 2023

Kathleen Carroll

Mad Flowers 5 star review on 26th June 2023

Bartlomiej Rostkowski

Mad Flowers 5 star review on 5th June 2023

Stephanie Montejo

Mad Flowers 5 star review on 20th May 2023

Bernie O'Moore

Mad Flowers 5 star review on 24th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It wasn’t the bunch of flowers I ordered and they were half dead. I also emailed customer service with a query as they were delivered very late and got no reply. Was very disappointed. Won’t be ordering again.”

Helpful Report

Posted 9 months ago

“Happy with the quality and cost of the flowers but unhappy with the complete lack of communication re delivery. Ordered 2 days in advance, recipient was working from home so unconcerned at lack of am/pm window. Rang office twice @ 4.30pm + 6.30pm to ask if still scheduled. Was told "up to 7.30pm". Delivery arrived @ 7.27pm. Needs better communication with the customer.”

Helpful Report

Posted 9 months ago

“Hi, I found your service very disappointing. I rang on Thursday 29th June to ask if a delivery could be made the following day, Friday 30th and I was assured they would be delivered. When the delivery hadn't arrived by lunchtime Friday I was told it could be 4:30 before the flowers would be delivered. I explained that I needed them by 4 pm and I was told that could not be guaranteed. I asked to speak to a Manager and the Manager wasn't available and she would call me back ASAP. I didn't receive a call and I called again circa 3 pm and no answer. I only got a call once the flowers were delivered albeit just in time but the fact that I didn't get a call when I requested one was very disappointing. I would not be recommending Mad Flowers to anyone I'm afraid.”

Helpful Report

Posted 9 months ago

“roses are wilted, Not what you expect when you pay 60 euro for a bouquet. Poor quality”

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Posted 1 year ago

“Ordered valentines flowers on the 22nd of Jan to be organised and to make sure they arrived at a good time. Ordered them to arrive at 10AM, its now 17:23PM and they still haven't arrived. Never again. Avoid.”

Helpful Report

Posted 1 year ago

“I'm disappointed with the order. I received a completely different bouquet than the picture on the website. No information on delivery time, I needed to call them. Very disappointed, I'm not going to order again from this company.”

Helpful Report

Posted 1 year ago

“I wasn’t pleased with the service at all. I ordered flowers for delivery on the 31st October. No delivery I emailed and phoned spoke to Maurice he couldn’t explain why. He agreed to deliver on Wednesday as my friend s daughter was graduating on Wednesday to my shock you deliver on Tuesday instead. Unbelievable. Suzanne Plant Reilly”

Helpful Report

Posted 1 year ago

“There was difficulty confirming bouquet was delivered I am still not sure if it was. A photo of the bouquet and confirmation of delivery should always be confirmed to the purchaser. This would alleviate unnecessary emails and phone calls to confirm delivery. Peter Sheridan”

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Posted 1 year ago

“Disappointing - orchid started to die within 6 days and also another flower arrangement with roses started to die within 6 days… is that normal?”

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Posted 1 year ago

“Very disappointed. Flowers did not match pictures advertised predominately full of Chrysanthemums & Gerberas which I hate & not the beautiful Eucalyptus, Roses & greenery that I choose. They were for a friend who lost her Mum & my heart sank when I saw them.”

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Posted 1 year ago

“You made a huge mistake it was meant to say happy birthday you put happy Easter it's August your absolutely stupid I will never use your site again”

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Posted 1 year ago

“1st time and last time to use this service. Had to chase up where order was and was then given multiple delivery times none of which were met.”

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Posted 2 years ago

“Terrible, the flowers arrived already in not a good condition, very overpriced for what it is, I would never order again.”

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Posted 2 years ago

“My wife was delighted with the flowers and I have ordered many times before but won’t again as they were started to wilt the next day and completely dead by Thursday 17th February”

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Posted 2 years ago

“The order was only partially sent. Very disappointed.”

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Posted 2 years ago

“I haven't received it yet.”

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Posted 2 years ago

“Very disapointed in service, quality..”

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Posted 2 years ago

“Received flowers 23rd Dec. Some already dead & withered . Have used Mad Flowers many times so disappointed thus time”

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Posted 2 years ago

“Arrived with the incorrect message . The printed Text is tiny ( just as well this time )…hard to see ! I e mailed straightaway … no response yet . As a long standing customer…. Not good enough at the price charged, At €67 you expect it to be correct. Frank Kelly”

Helpful Report

Posted 2 years ago

“I was extremely disappointed to see the size of the bouquet that was delivered to my sister. It was smaller with less of a selection than on the photo on the website. Also I was unable to choose to have them delivered in a Monday. When I visited my sister three days after the flowers were delivered many of them were wilted & dying . I always want to support a local Irish Business but I will never order from Mad flowers again unfortunately.”

Helpful Report

Posted 2 years ago

Mad Flowers is rated 4.4 based on 1,133 reviews