Login
Start Free Trial Are you a business? Click Here

Mad Flowers Reviews

4.4 Rating 1,203 Reviews
82 %
of reviewers recommend Mad Flowers
4.4
Based on 1,203 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Mad Flowers Reviews
Flowers arrived as described within 2 hours of ordering. Very impressed!
Helpful Report
Posted 5 years ago
Great price and excellent customer service
Helpful Report
Posted 5 years ago
I ordered flowers (online) to be delivered on Monday 9th March and received a confirmation. Flowers never delivered and no phone received. I did not realise until Wednesday 11th March that my friend never got them. I rang on Wednesday 11th March to be told there must have been a computer 'glitch' but yet she could see my order on their system!?? Flowers delivered two days late. I ordered an 'insane' size bunch of white flowers but an average size bunch of multi-coloured flowers were delivered. Very very disappointed. Would not recommend them.
Helpful Report
Posted 5 years ago
No review will be given, despite my previous email stating apologies for my what I thought hasty email not abusive in any way , flowers I,d thought (delivered to address I provided and name of person for 4th of march 2020 ) the flowers that were as I thought which were bought in a local petrol station by a family member in a panic due to Mad Flowers Company not makeing delivery the estate where the address is has CV TV in and out and Mad flowers did not return said payment or even check your delivery vans or driver GPS systems for said date .I await return of my cash and apology .I did give a review by private email before on date 5rh if march 2020 at 9am in morning.
Helpful Report
Posted 5 years ago
This is the first time I have been disappointed with Mad flowers, I ordered two sunny jugs for my mother and then sent an email to explain that she had forgotten the addresses of the people she anted them for, and could they be packed in separate boxes, so that she could then give them to the people as a gift. to my disappointment they cam in the one box and no one responded to my email, the flowers where lovely but its a shame they came in the one box.
Helpful Report
Posted 5 years ago
Flowers were delivered on time . They are fabulous
Helpful Report
Posted 5 years ago
Easy and clear website. Happy to use it again. Flowers delivered same day and brought joy!
Helpful Report
Posted 5 years ago
Ordered late in the afternoon delivered early next day. Fabulous and indeed generous bunch of Rose's with a vase that I hadn't known was included. Have recommended mad flowers already as a result. H
Helpful Report
Posted 5 years ago
excellent service so reliable and beautiful flowers that are very good value for money thank you
Helpful Report
Posted 5 years ago
Excellent service. Ordered mid morning and delivered late afternoon. So easy to order on line.
Helpful Report
Posted 5 years ago
The recipient of the flowers was absolutely trilled she sent us a photo and they where fabulous thank you so much.
Helpful Report
Posted 5 years ago
Flowers were lovely but service was not. Arranged for flowers to be sent to my friend as a surprise and they contacted her to advise they would be a day late - ruining the surprise. They were to arrive on the safe chosen for a reason and this was not completed !!
Helpful Report
Posted 5 years ago
Flowers looked nice, but I was waiting all day for them to be delivered, at 3 or 4pm I rang to see where the order was and I was told I never wrote a delivering address and date, which I did. If I didn’t ring my flowers would not have been delivered. I was also told I never wrote a short paragraph on the order form to go on to the flowers for my partner, which I had also done. Instead I had to say over the phone what I wanted wrote on the flower note. For the money you pay I would have expected better care than this. Thanks
Helpful Report
Posted 5 years ago
Not even one star I’ll give 0. Order flowers on 10 still waiting... try to ring but cuddling get true. Disappointed. My surprise was ruined.
Helpful Report
Posted 5 years ago
There was a delay with my delivery but through to form Mad flowers increased the size of Bouquet delivered as an apology 5* from me
Helpful Report
Posted 5 years ago
Ordered the dozen red roses witch were lovely but let down by a few daisies mixed in with them took the look off them
Helpful Report
Posted 5 years ago
I bought 24 roses for Valentine's day but only 20 were delivered. The delivery guy was excellent and they arrived early on the morning 14TH Feb The roses were good quality and are still in bloom Just a pity I did not receive the quantity I paid for.
Helpful Report
Posted 5 years ago
Nice bouquet but I thought the total charge of €9.95 (€7.95 shipping plus €2.00 same day delivery 16.6%) a bit steep. Guess I won't be winning a bouquet??
Helpful Report
Posted 5 years ago
REALLY GOOD FLOWERS
Helpful Report
Posted 5 years ago
I have ordered flowers for the third time already as I was very happy with my two previous orders , flowers were beautiful and fresh , promptly delivered and professionally packed and lasted long so my partner was thrilled.Unfortunately my third order ( for Valentine's Day ) didn't meet expectations : roses looked beautiful and were delivered on time, unfortunately only lasted two days only. I really had wonderful experiences with Mad Flowers at two previous occasions and are not sure why this time flowers lasted so little.
Helpful Report
Posted 5 years ago
Mad Flowers is rated 4.4 based on 1,203 reviews