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Mad Flowers Reviews

4.4 Rating 1,210 Reviews
82 %
of reviewers recommend Mad Flowers
4.4
Based on 1,210 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Mad Flowers Reviews
A problem with the delivery. Not delivered on the day at the arranged place but customer service was brilliant and went above and beyond to rectify. Will definitely be using them again. Bouquet was beautiful. Thanks again
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Posted 6 years ago
I use Mad Flowers to send family members birthday bouquets, and the flowers never disappoint!
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Posted 6 years ago
Always delivers on time and good value for money
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Posted 6 years ago
Excellent service from start to finish. Great value for money. Great selection of flowers in the bouquet I received included a vase - flowers were way above the big standard chrysanthemums & carnations! Well packaged, delivered promptly as requested. No more interflora for me
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Posted 6 years ago
Great service and lovely flowers
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Posted 6 years ago
The first bouquet arrived in the wrong vase, but after an email an new bouquet was sent with more flowers the very next day, very good level of customer service and would definitely recommend Mad Flowers to friends and family!
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Posted 6 years ago
amazing quality flowers , professional service , value for money
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Posted 6 years ago
Brilliant service and excellent quality flowers, staff a pleasure to deal with, I had to change delivery dates and it was no problem for mad flowers to accommodate my request. My mother was over the moon with her flowers and vase. Thanks again guys
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Posted 6 years ago
perfect bouquet, just the note had a heart emoji on it and it was printed as 2 question marks haha
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Posted 6 years ago
I am now a repeat customer that says it all
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Posted 6 years ago
product was brilliant & service was great - will certainly order again
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Posted 6 years ago
Very Good quality and presentation.
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Posted 6 years ago
The bouquet was better than expected and delivered on time and the ordering was done without a hitch. Great job!
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Posted 6 years ago
I have used your service often and from my mother to friends to work colleagues I’ve sent flowers 💐 to have nothing but fabulous things to say about the flowers they’ve received they have always been delighted also I have received flowers recently from my partner and they have been fantastic could not fault mad flowers whatsoever thanks 💐💐💐
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Posted 6 years ago
My bouquet sent to me by my husband was beautiful but the experience was ruined slightly by me receiving a text and email a week before Valentine’s Day telling me my flowers were on the way! My husband had not supplied my email address. The courier company already had a record of my details. Badly set up.
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Posted 6 years ago
I ordered a spring bouquet online on a Friday for a friend's special birthday to be delivered on the Sunday, all okay I thought until I got an email on the Monday to say it would not be delivered until Tuesday (2 days later) but they would include a box of handmade chocolates with it to compensate. Flowers were delivered late Tuesday afternoon but with no chocolates. I emailed them Wednesday morning and no response, no apology, nothing. I wouldn't use them again or recommend them as they're not reliable. *Amended to say that I received a call from them ten days later to say that the chocolates had been delivered the day afterwards (Wednesday)*
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Posted 6 years ago
Great service, I've used mad flowers three times now and always delivered on time, the flowers are fabulous and very well presented, will use again for sure.
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Posted 7 years ago
Amazing service went above and beyond for me , I had to change the delivery date only a day before due to a family bereavement and it was not a problem for them and they were so nice and understanding . Would recommend them all day long . Flowers were lovely and presentation was excellent
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Posted 7 years ago
Very disappointing delivery. Cardboard box certainly takes away from the impact of receiving a gift. Poor tulips were sad and needed care so it was more like a rescue than an occasion to receive something lovely. Sorry Mad Flowers, we will not be using you again
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Posted 7 years ago
Hi there, We are very sorry to hear about your experience with Mad Flowers. Our goal is to provide the best quality products and customer service. Please call us on 8135959. Kind regards, The MADflowers Team
Posted 7 years ago
Beautiful flowers, fast on time deliveries, excellent customer service.
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Posted 7 years ago
Mad Flowers is rated 4.4 based on 1,210 reviews