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Prestige Flowers Reviews

4.5 Rating 268,201 Reviews

87 %

of reviewers recommend Prestige Flowers

Company Reviews

4.5

Based on 268,201 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 4th April 2024

Prestige Flowers 5 star review on 29th March 2024

Dr Susan Turner

Prestige Flowers 5 star review on 16th March 2024

Prestige Flowers 5 star review on 8th March 2024

Prestige Flowers 5 star review on 3rd March 2024

Prestige Flowers 5 star review on 1st March 2024

Prestige Flowers 5 star review on 15th February 2024

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing flowers! Beautiful every time., ive had many bunches from here and they never fail. And the chocolates are just delicious”

Helpful Report

Posted 3 years ago

“Easy to order, I bought the delivery pass for 6 months - it was not explained how I go ahead using it for the next order. Flowers will be delivered on Monday.”

Posted 1 hour ago

“Delivered to the doorstep as my mum wasn’t home, I ordered a large bouquet with a vase, however the few flowers that were received looked nothing like the bouquet advertised, it was the smallest bouquet I’ve ever seen. And just for reference I am a trained florist! Not worth the money in my opinion.”

Posted 3 hours ago

“Spent nearly £50 pounds to have flowers left outside a school, basically in the street, by Royal Mail Courier. My wife failed to get the flowers and chocolates on her Birthday as requested. Raised a complaint with Prestige Flowers this was their response, so be aware of the customer service or lack of No compensation was offered or any sort of reasonable apology of any sort. I will not be using them again! If it was possible to leave a minus star review then I would be doing that. Hello, Thank you for your email. I regret to inform you that we are unable to accommodate specific delivery instructions due to our reliance on a third-party courier service. In cases where there is no one available to receive the gift, the courier will exercise their own judgment. They may either leave the package in a safe location on the property or leave a calling card to inform the recipient of the attempted delivery or update the tracking with this information. This will allow the recipient to arrange for a re-delivery or collect the item from the designated courier location. Please understand that the final decision rests with the courier and is subject to their protocols and discretion. If you have any further questions or require additional assistance, please do not hesitate to let us know. We are here to assist you in any way we can. Thank you for your understanding. ---------- Warm Regards, James.c”

Posted 3 hours ago

“Beautiful flowers, efficient service and great add ons - I'm so excited for my friend to receive her flowers for her engagement!”

Posted 4 hours ago

Dear Charlotte, Thank you so much for giving Prestige Flowers a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience with us. We are delighted that you found our flowers beautiful, our service efficient, and our add-ons great. We know how important it is to create a memorable moment for your friend's engagement, and we're excited to be a part of it. Once again, thank you for choosing Prestige Flowers. We hope your friend loves her flowers, and we look forward to serving you again in the future! Best regards, Rosie

Posted 3 hours ago

“I have used Prestige Flowers for a while now and they have always been very well received my the party. I absolutely love their professionalism, their caring and easy ordering process and the drivers are just wonderful.”

Posted 7 hours ago

Thank you so much, Tracy, for your incredible 5-star rating of Prestige Flowers! We truly appreciate your continued support and trust in our services. It brings us immense joy to hear that our flowers have been well received by the recipients. We are thrilled that you love our professionalism, caring approach, and user-friendly ordering process. Our dedicated drivers are always committed to exceeding your expectations. We hope to have the pleasure of serving you again soon.

Posted 7 hours ago

“I paid almost £50 for a double orchid that arrived in a box too small for the contents. The pot was at an angle, with moss and earth all over the inside. The orchids were out of the pot and buried in the spillage in the box. Fortunately it wasn’t a gift but I was left having to repot the whole thing (with the help of my husband) to make it look anything like the online photograph. The orchids did not have protective sleeves on them, which you do get if you purchase a £5 orchid from a supermarket. The orchids were in full bloom on arrival; fortunately none of the flowers were damaged. I purchased a plant from a well known retailer online that was £20 cheaper and arrived in an appropriate box with protective wrapping. Shocking customer service from Prestige Flowers.”

Posted 8 hours ago

Thank you very much for taking the time to provide us with your valuable feedback regarding your recent experience with Prestige Flowers. We sincerely appreciate your honesty and for bringing these issues to our attention. We are truly sorry for the inconvenience caused by the condition in which your double orchid arrived. It is upsetting to hear that the pot was at an angle, with moss scattered inside the box. We sincerely apologise for any frustration this may have caused you and your husband. I can see that our customer service team are awaiting more images of the plant to look into this further for you. Best wishes, Rosie

Posted 7 hours ago

“Easy web page to navigate. compeditive prices. Good choise of flowers.”

Posted 8 hours ago

Dear Mr Lynch, Thank you so much for taking the time to rate Prestige Flowers with 5 stars! We appreciate your kind words and are thrilled to hear that you found our website easy to navigate. We strive to provide a seamless and enjoyable shopping experience for our customers. We are also delighted that our prices were competitive and that you found a good choice of flowers available. We work hard to offer a wide selection of beautiful blooms to suit every occasion. Thank you again for your positive review. We value your support and look forward to serving you again in the future. Best regards, Prestige Flowers Team

Posted 7 hours ago

“very pleased with an efficient service.”

Posted 9 hours ago

Thank you so much for your outstanding five-star rating of Prestige Flowers! We truly appreciate your kind words and are thrilled to hear that you were very pleased with our efficient service. It's incredibly rewarding to know that we met your expectations and provided you with a positive experience. We greatly value your support and are grateful for your trust in us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Rosie

Posted 8 hours ago

“I can always count on Prestige Flowers to deliver wonderful boquets to my friend and family no matter what the occasion is. Delivery is always guaranteed on time, when you need them!”

Posted 19 hours ago

Thank you so much for your fantastic 5-star rating of Prestige Flowers! We truly appreciate your kind words and taking the time to share your positive experience with us. Your support and trust mean the world to us, and we look forward to serving you again in the future. Should you have any further inquiries or requests, please feel free to reach out to us. Thank you again for choosing Prestige Flowers! Warm regards, Rosie

Posted 10 hours ago

“Easy to find the perfect bunch and even easier to get delivered”

Posted 22 hours ago

Dear Gareth, Thank you so much for giving Prestige Flowers a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Once again, thank you for choosing Prestige Flowers. We look forward to serving you again in the future. Best regards, Rosie

Posted 10 hours ago

“What a simply splendid website! The layout is crystal clear and I simply adore the photos of the flowers for handy reference.”

Posted 1 day ago

Dear Eleanor, Thank you so much for your amazing 5-star rating of Prestige Flowers! We are thrilled to hear that you find our website simply splendid. It brings us great joy to know that you appreciate the crystal clear layout and the beautiful photos of our flowers for handy reference. We take pride in presenting our products in the best way possible and your kind words mean a lot to us! We are truly grateful for your support and we can't wait to serve you again in the future. Warmest regards, Rosie

Posted 10 hours ago

“I love Prestige Flowers and have used them several times this year already. There is such a huge selection to choose from that I always find something that fits the occasion. There are other gifts as well as flowers and everything is top quality. I would highly recommend them if you want something special for those important people in your life.”

Posted 1 day ago

Dear Mrs Bennett, Thank you so much for your outstanding 5-star rating of Prestige Flowers. We truly appreciate your continuous support and loyalty. Warm regards, Katie

Posted 10 hours ago

“A service you can trust! Always on time, always fresh flowers, next day delivery works fine! Happy to be your customer 🙂 Thanks!”

Posted 1 day ago

Thank you so much for your fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you had a great experience with Prestige Flowers. Your satisfaction is our top priority, and we are always committed to providing a service you can trust. We take pride in delivering fresh flowers on time, and our next day delivery service is designed to ensure your happiness. We are delighted to have you as our valued customer and look forward to serving you in the future. Thanks again!

Posted 10 hours ago

“Never again will I use and strongly recommend to others they don't either I ordered my mrs some flowers nibbles and a card for our anniversary my mrs was at work all day they didn't arrive then after a day at work myself sat in the car till 7 p.m waiting for delivery (rang royal mail the lady said last delivery was 7 p.m) No flowers After faffing about with royal mail saying they have to attempt delivery twice and her work not open at the weekend they returned to sender to then be told tough luck buster nothing we can do you get no package and no refund get in contact with your bank and try and claim a refund but we can consent it Total mockery of a sh!t show I only rated them 1 star because you can't select none”

Posted 1 day ago

Dear Anthony, Thank you so much for taking the time to share your feedback about your recent experience with Prestige Flowers. We completely understand your frustration regarding the non-delivery of the flowers and extra gifts that you ordered for your anniversary. It is deeply regrettable that there were multiple issues with the delivery process, and we apologise for any inconvenience caused by the delay and miscommunication. I have contacted you via email to hopefully resolve this. Best wishes, Ellie

Posted 10 hours ago

“Thank you so much. Cost a lots but worth it. Flowers beautiful. Delivered on time as well. Thank you so much guys.”

Posted 1 day ago

Dear Liliya, Thank you so much for rating Prestige Flowers with 5 stars! We are thrilled to hear that you had a memorable experience with us. We appreciate your kind words and are delighted to know that our flowers were beautiful and delivered on time. Your satisfaction means the world to us, and we are grateful for your support. Thank you so much once again. We truly value your business! Warm regards, Rosie

Posted 10 hours ago

“First and last time experience with Prestige ! Ordered bouquet for special friends in France for their Wedding Anniversary. Having not been warned it could take longer with an international order I gave the company the benefit of the doubt and waited an extra week after original delivery date. Disappointed doesn’t come close as the recipient is a retired florist who actually recommended Prestige as I had been let down by a different company last year. I have made several calls without any success to speak with a manager .The only way to do that is to email ( which was ignored ) as they will not take a call . I remained polite and patient and after total lack of response of any service recovery I have been informed I will get a refund . I requested an email to confirm this morning by Megan which I am still waiting for !!! Flowers were ordered and paid for on April 8th and have still not appeared This company claims to be prestigious.. I think not . Lynn G”

Posted 1 day ago

Dear Lynn, thank you so much for taking the time to share your experience with Prestige Flowers. We genuinely appreciate your feedback and apologise for the issues you encountered with your recent order. It is disheartening to hear that the delivery took longer than expected, especially considering it was for a special occasion. We sincerely apologise for the lack of response and difficulty in reaching a manager. It is not the level of service we strive to provide, and we understand your frustration. We are glad to hear that a refund has been arranged, but we are truly sorry for the delay in providing confirmation via email. I have raised this with the relevant team member. Thank you again for bringing this to our attention, and we look forward to resolving this matter promptly. Best regards, Rosie

Posted 1 day ago

“Always choose Prestige flowers for a prestige service, efficient, high quality and very good prices.”

Posted 1 day ago

Dear Deborah, thank you so much for taking the time to give Prestige Flowers a 5-star rating! We greatly appreciate your kind words and positive feedback. It's customers like you that make us strive for excellence in providing a prestige service. We are thrilled to hear that you found us efficient, with high-quality products and excellent prices. We hope to continue serving you in the future and providing the same level of service that you have come to expect from Prestige Flowers. Thank you once again for your support! Best regards, Katie

Posted 1 day ago

“Have used Prestige several times now and have always had a great feedback from those that received the flowers. Also had a code sent to me which I used so got money off too! Good delivery and easy website to use so all great!”

Posted 1 day ago

Dear Susan, Thank you so much for taking the time to rate Prestige Flowers with 5 stars! We are thrilled to hear that you have had such positive experiences with our service. We greatly appreciate your feedback and are delighted to know that the recipients of our flowers have been pleased as well. Thank you once again for your continuous support. We look forward to serving you again in the future! Best regards, Katie

Posted 1 day ago

“Beautiful flowers, great price, fantastic choice for delivery, easy website to navigate”

Posted 1 day ago

Dear Angela, Thank you so much for your wonderful 5-star rating of Prestige Flowers! We truly appreciate your kind words and are thrilled to hear that you found our flowers beautiful, our prices great, and our choice of delivery fantastic. We also make it a priority to ensure that our website is easy to navigate, so it's fantastic to know that you enjoyed your shopping experience with us. Thank you once again for choosing Prestige Flowers and for taking the time to share your positive experience. We look forward to serving you again in the future! Warmest regards, Rosie

Posted 1 day ago

“Have ordered alot from prestige flowers. Am usually very happy with the delivery service and the condition of the flowers 95% of the time they have been lovely and delivered without any difficulties. Will continue to use them as nearly always extremely good and are a reasonable price.”

Posted 1 day ago

Dear Natalie, thank you so much for awarding Prestige Flowers with a 4-star rating. We truly appreciate your support and your kind words about our delivery service and the condition of our flowers. Once again, thank you for choosing Prestige Flowers. Should you need any assistance in the future, please do not hesitate to reach out to us. Warm regards, Rosie

Posted 1 day ago

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Prestige Flowers is rated 4.5 based on 268,201 reviews