Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,556 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As before Lyco have a good range of fittings of the type that I use the web site is easy to use for browsing and purchase , so I will continue to use them as and when needed .”

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Posted 12 years ago

Thank you for your feedback. We are regularly updating our fittings range so please visit us again soon. Jayne Bates Customer Service Advisor

Posted 5 years ago

“Easy to use, good range of products,no problem with filling in details.I have used them before and I will continue to do so.”

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Posted 13 years ago

We work hard to ensure our products and service meets with your requirements and am pleased we have succeeded in this instance. We thank you for your continued custom and look forward to helping with any lighting requirements you may have in the future. Kim Puttick Customer Service Manager

Posted 5 years ago

“Delivery prompt. Slight mix up with order but corrected next day”

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Posted 10 years ago

“Good”

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Posted 16 years ago

“found them very helpful with queries regarding the items purchased and what cables we needed. also impressed with how quickly items were delivered.”

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Posted 5 years ago

“Good stock and prices.”

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Posted 14 years ago

“Generally good, but this time did not supply one of the items (even though it was in stock when I ordered)”

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Posted 14 years ago

I am sorry the item was not available to send at the time of dispatch of your other items. I will ensure it is sent on as quickly as possible. Kim Puttick Customer Service Manager

Posted 5 years ago

“Excellent service delivery on time . light well described on advert would certainly deal with lyco again”

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Posted 8 years ago

“Best price I found for an urgent needed parts order”

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Posted 9 years ago

“The order was processed quickly and arrived earlier than expected. Downside is they offered 10% off first order voucher. But reduced light I was buying by £1 less than 1% so that (I assume) it would not be valid for voucher as my code was rejected every time I tried. No response to my email enquiry about this”

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Posted 5 years ago

“good”

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Posted 16 years ago

“Service is very good apart from the five emails telling me that a. password reminder b. confirmation order number c. your order number xxxxx has been despatched (from sales) d. your order has been despatched,again (this time from customer service) e. invoice from sales dept. All for good communication but this was a bit over the top.”

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Posted 13 years ago

I am glad you were pleased with the service you recieved. We have found that our customers like to be kept informed at all stages of the process so should there be a hold up at any point they will know. I am sorry if you found this to be too much. Jayne Bates Customer Service

Posted 5 years ago

“The whole experience of ordering (and paying) for the light bulbs was easy and I will use Lyco again”

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Posted 9 years ago

“Good fast service and reasonably priced.”

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Posted 14 years ago

“Service was fine but there were way too many emails when I completed my purchase (3 different ones)”

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Posted 6 years ago

“I have some difficulty buying these bulbs but Lycos had them and sent them out fairly quickly. Came in a giant box though and pricey but the more I got the cost came down.”

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Posted 7 years ago

“My order came in two batches as Lyco didn't have enough candle bulbs in stock. The order then got rather confused and I received an invoice even though I had already given my credit card details for payment. However, the very helpful Ian Thompson, of Customer Services, took the matter up with the IT people and it was all resolved quickly and satisfactorily.”

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Posted 16 years ago

“Service from lyco excellent but delivery service not so good - they posted a light bulb through a letter box that fell to floor luckly it was not broken on this occasion”

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Posted 6 years ago

“ok, everything arrived in good time and undanmaged. however i was sent a bill even thougth i'd paid by credit card, while this was corrected later, i was unimpressed.”

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Posted 17 years ago

“There was a picking error and one box was sent on. My report of short delivery was handled courteously and they sent the missed box immediatly”

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Posted 12 years ago

Lyco is rated 4.7 based on 16,556 reviews