Lyco Reviews

Name: Lyco
Address: 24-26, Vincent Avenue, Milton Keynes, 24-26, Vincent Avenue, Milton Keynes, Crownhill
Rating: 4.73

4.7 Rating 16,564 Reviews

96 %

of reviewers recommend Lyco

About Lyco:

Lyco was established in 1995 and has grown to become the UK's premier lighting company. What sets us apart from our competitors is our focus on providing the latest products from around the world at the very best prices coupled with a level of service that is second to none. Today there are over 40 people working at our base in Milton Keynes.

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Email:

customerservice@lyco.co.uk

Location:

24-26, Vincent Avenue, Milton Keynes,
24-26, Vincent Avenue, Milton Keynes
Crownhill
MK8 0AB

Anonymous

Anonymous // 01/01/2019

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“The delivery arrived as expected but unfortunately one item was broken in transit. A quick phone call to customer service resulted in a replacement being delivered two days later without any quibbling”

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Posted 7 years ago

“I had no problem with Lyco service but the next day delivery was delayed. Lyco promptly refunded the next day delivery charge.”

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Posted 7 years ago

“Very prompt delivery and a good price.”

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Posted 7 years ago

“Good price, fast delivery, well packed - excellent!”

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Posted 7 years ago

“good speedy service and clear website.”

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Posted 7 years ago

“Faultless service. Lyco arranged immediate replacement of an item which was damaged in transit, no quibbles.”

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Posted 7 years ago

“Top notch service!”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“very god service.”

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Posted 7 years ago

“Order acknowledged and dealt with promptly, Delivery when promised and well packed. Bulbs all worked. Satisfied with transaction.”

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Posted 7 years ago

“Supplied a great product and service and delivery time was excellent”

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Posted 7 years ago

“good easy to navigate website with loads of product choice at the best prices. fast delivery, very well secured with no breakages. would definitely recommend.”

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Posted 7 years ago

“Excellent experience , all round. Good product, good packaging, good delivery.”

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Posted 7 years ago

“On time and accurate”

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Posted 7 years ago

“I bought from you because you offered next day ( Saturday) delivery, you took my money and sent me a confirmation email saying delivery would be by dhl on Saturday. I waited in all day and nothing!!! I rang you but obviously you don?t work weekends?? I then chased dhl they knew nothing of the order.Monday came the delivery I then rang your customer service they said they would return postage A WEEK ON NOTHING. I needed the item for a job which now requires a 2nd visit and shows unprofessional on my part and spending £9.99 + vat on delivery which never came. I have used you in the past but now will probably not”

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Posted 7 years ago

I am sorry you are unhappy and understand your frustration, however we processed your transaction exactly as per the details supplied to us. You ordered just before 5pm on 26th and requested a Saturday delivery. This was in fact after our cut-off point of 4:45pm on a Friday. Each page of our website shows a countdown clock indicating when the next delivery option is for that product. As you placed your order too late, a Saturday delivery was not an option unfortunately. If you take a quick look at your order confirmation it confirms this. I would also ask you to double check at your premises please as your order is showing on DPD tracking as being delivered and signed-for on Monday 29th October at 10:38, a week ago today. I will forward the tracking details to you directly to allow you to investigate if someone at your premises has overlooked advising you that these in fact have been delivered. If you need us to contact DPD on your behalf to find out more on your delivery please get in touch via customerservice@lyco.co.uk .Kind Regards Patricia MullaneCustomer Care Manager

Posted 5 years ago

“The staflfwere examplary in their service”

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Posted 7 years ago

“great prices great product have used in the past and will if required would use again.”

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Posted 7 years ago

“Bought the wrong thing or more accurately, a part without the rest which is useless. Advert misleading, I thought. I am very careful about what I buy, buy a lot online and this is the first time I've ever felt so aggravated. Not a lot of money but very annoyed.”

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Posted 7 years ago

“Easy to use website and speedy delivery. Recommended +++”

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Posted 7 years ago

“Parcel of tubes cane snapped in half. Rejected delivery. Sent Lyco an email but haven?t heard back or been sent replacement.”

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Posted 7 years ago

Lyco is rated 4.7 based on 16,564 reviews