Luminati Reviews

Name: Luminati
Address: The Display Works, Ivybridge, Lee Mill Industrial Estate
Rating: 4.25

4.3 Rating 275 Reviews

80 %

of reviewers recommend Luminati

4.3

Based on 275 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Luminati 5 star review on 18th February 2026

Jean Carlos Pires De Souza

Luminati 5 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

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“My frames arrived a few weeks back and I was really happy. The whole process was easy and the delivery time was really quick. I was also pleased with the packaging they were packed very well and the fact if any damages occurred in transit I could refuse the parcel and send it back. I will definitely be using this company from now on.”

Luminati 5 star review on 5th August 2024

Helpful Report

Posted 1 year ago

“The overall quality is good, except for the brackets that hold the poles in place as they are made of plastic. I have had to get them made of metal as the 3 brackets that came with the screen have cracked when putting them in position.”

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Posted 1 year ago

“Arrived on time, very impressed with the quality and look and funtionality.”

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Posted 1 year ago

“any thanks for substituting the sneeze protection”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“Excellent products and customer service.”

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Posted 1 year ago

“Best price I could find out there, and the product is very good. The items arrived really quickly, and were well packaged.”

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Posted 1 year ago

“Very disappointed in customer service - I placed an order 28th May, delivery came 3 weeks later while we were away on holiday. The items were clearly not packaged correctly as the box was badly split. Needless to say, two of the three items ordered were damaged, one beyond repair, however, I could manage with the second damaged item. Upon contacting the company's customer service department, as I was outside a 48 hour notification window to report such damage, a refund or replacement was not offered, just a discount if I would like to purchase again! Will not be ordering again!”

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Posted 1 year ago

“Product arrived was not as described, (parts missing etc). I emailed the company back to try to sort this out but no responce at all.”

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Posted 1 year ago

“Although two parts of a perspex lectern arrived damaged their customwer service is amazing! Thank you for you the way you dealt with the replacements parts.”

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Posted 1 year ago

“High quality item which arrived on time. Very pleased with my purchase”

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Posted 1 year ago

“Stunningly fast delivery. Screens fitted very easily onto uprights, looks 10 out of 10”

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Posted 1 year ago

“as i ordered”

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Posted 1 year ago

“Great product and efficient delivery”

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Posted 1 year ago

“thanks again for the display cover...the quality is great and the value is exceptional. It also arrived very well packaged.”

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Posted 1 year ago

“Efficient and effective service. Also engaged customer services, most helpful.”

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Posted 1 year ago

“I was very happy with my order. Excellent quality and propt delivery. I would recomend.”

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Posted 1 year ago

“Good quality kit & delivered promptly.”

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Posted 1 year ago

“great product”

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Posted 1 year ago

“Really pleased with our picture frame. Easy, straightforward ordering process. Frame arrive well packaged, in great condition and slightly earlier than expected.”

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Posted 1 year ago

Luminati is rated 4.3 based on 275 reviews