Luminati Reviews

Name: Luminati
Address: The Display Works, Ivybridge, Lee Mill Industrial Estate
Rating: 4.25

4.3 Rating 263 Reviews

80 %

of reviewers recommend Luminati

4.3

Based on 263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Luminati 5 star review on 9th October 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Luminati is a reliable brand known for producing high-quality acrylic products with a sleek, modern design. Their attention to detail and durable materials make their products both functional and aesthetically pleasing. The brand consistently delivers excellent craftsmanship, making them a top choice for professional spaces.”

Helpful Report

Posted 1 year ago

“Good Service. Very prompt”

Helpful Report

Posted 1 year ago

“SHOCKING SERVICE WOULD NOT RECOMMEND”

Helpful Report

Posted 1 year ago

“Excellent quality item, classy .. and immediate delivery.”

Helpful Report

Posted 1 year ago

“Great to deal with. Goods arrived in short order with no issues.”

Helpful Report

Posted 1 year ago

“Excellent service. Product is first class and highly recommended. Packaging was of an extremly high order and could not be faulted.”

Helpful Report

Posted 1 year ago

“Good service order arrived in good order and in time”

Helpful Report

Posted 1 year ago

“Excellent quality. Arrived promptly.”

Helpful Report

Posted 1 year ago

“My frames arrived a few weeks back and I was really happy. The whole process was easy and the delivery time was really quick. I was also pleased with the packaging they were packed very well and the fact if any damages occurred in transit I could refuse the parcel and send it back. I will definitely be using this company from now on.”

Luminati 5 star review on 5th August 2024

Helpful Report

Posted 1 year ago

“The overall quality is good, except for the brackets that hold the poles in place as they are made of plastic. I have had to get them made of metal as the 3 brackets that came with the screen have cracked when putting them in position.”

Helpful Report

Posted 1 year ago

“Arrived on time, very impressed with the quality and look and funtionality.”

Helpful Report

Posted 1 year ago

“any thanks for substituting the sneeze protection”

Helpful Report

Posted 1 year ago

“Great product”

Helpful Report

Posted 1 year ago

“Excellent products and customer service.”

Helpful Report

Posted 1 year ago

“Best price I could find out there, and the product is very good. The items arrived really quickly, and were well packaged.”

Helpful Report

Posted 1 year ago

“Very disappointed in customer service - I placed an order 28th May, delivery came 3 weeks later while we were away on holiday. The items were clearly not packaged correctly as the box was badly split. Needless to say, two of the three items ordered were damaged, one beyond repair, however, I could manage with the second damaged item. Upon contacting the company's customer service department, as I was outside a 48 hour notification window to report such damage, a refund or replacement was not offered, just a discount if I would like to purchase again! Will not be ordering again!”

Helpful Report

Posted 1 year ago

“Product arrived was not as described, (parts missing etc). I emailed the company back to try to sort this out but no responce at all.”

Helpful Report

Posted 1 year ago

“Although two parts of a perspex lectern arrived damaged their customwer service is amazing! Thank you for you the way you dealt with the replacements parts.”

Helpful Report

Posted 1 year ago

“High quality item which arrived on time. Very pleased with my purchase”

Helpful Report

Posted 1 year ago

“Stunningly fast delivery. Screens fitted very easily onto uprights, looks 10 out of 10”

Helpful Report

Posted 1 year ago

Luminati is rated 4.3 based on 263 reviews