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Luminati Reviews

4.4 Rating 170 Reviews

84 %

of reviewers recommend Luminati

Company Reviews

Product Reviews

4.4

Based on 170 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Luminati 5 star review on 8th April 2024

Luminati 5 star review on 8th April 2024

Luminati 5 star review on 8th April 2024

Luminati 5 star review on 8th April 2024

Luminati 5 star review on 1st April 2024

Luminati 5 star review on 1st March 2024

Luminati 5 star review on 1st March 2024

82

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered these frames for my open day. Parts arrived with missing pieces meaning I couldn't put them together I rang and left two voicemails for someone to get back to me. Nothing. Then I rang the following day and they said they can send it but no guarantee if it would arrive on time, I rang again to tell them how unhappy I was, but they were not willing to resolve this”

Posted 4 days ago

“We ordered an A3 acrylic frame. It arrived quickly, was well packed and was exactly as advertised. The supplied wall fittings are of good quality and easy to use. The only minor difficulty was ensuring that the picture did not move between the two pieces of acrylic when screwing to the wall fittings; it really requires two people to do this. But we’re very pleased with the result.”

Posted 6 days ago

“The acrylic cabinet is excellent quality. Highly recommend it. The only problem we've had is the pair of keys were ommited with the cabinet and we are still waiting for the keys to arrive having requested them numerous times. Why I've given one star less than full. Please send the keys Luminati.”

Posted 1 week ago

“I ordered one A3 Display board with view to order another 15, but am waiting approval from committee and members. Every one that has seen it against another a 1/3rd cheaper like your one. Delivery was unbelievably quick and so I would be more that happy to recommend you for product and speed of delivery. Well done.”

Luminati 5 star review on 8th April 2024

Luminati 5 star review on 8th April 2024

Posted 2 weeks ago

“The perfcet sized card display for my art fair plinth! Well designed and very high quality. I love it thank you!”

Luminati 5 star review on 8th April 2024

Luminati 5 star review on 8th April 2024

Posted 2 weeks ago

“Order not yet received. Paid for but not received”

Posted 2 weeks ago

“Beautifully made display cases and very good and helpful service.”

Posted 3 weeks ago

“Excellent products and great customer service”

Posted 3 weeks ago

“Product came late and then another product came damaged!”

Posted 1 month ago

“Excellent service”

Posted 1 month ago

“I disputed the delivery of an order +£500 as item has not been received, nobody at our address matches the name on the proof of delivery & our CCTV shows that no delivery was made at the time stated. Every email I have sent takes a week for somebody to respond to, service is extremely slow and very unsatisfactory. Would not recommend. Order placed 5 weeks ago and issue still unresolved.”

Posted 1 month ago

“Great display case, beautifully manufactured, well packed. Stunning way to display my model motorbike.”

Posted 1 month ago

“Terrible service but the product is lovely”

Posted 1 month ago

“Great service, so easy to order and absolutely love my display stand.”

Posted 2 months ago

“Great model case very good quality perfect size would definitely get the next one from your website thank you Tony”

Posted 2 months ago

“Perfectly made, sized just right, well packaged. Great in the bakery window”

Posted 2 months ago

“Super quick reliable service, high quality product. Would 100% recommend.”

Posted 2 months ago

“Quality product, usefull orientation options.”

Posted 3 months ago

“Perfect frame for my match worn shirt. Well packaged in transit and good shipping. THE communication could have been a little bit better as I had to get in touch to find out when it was being shipped to my location as I paid for it and Iit wasn't shipped until over a week later but I will say that they responded to my email quickly and was shipped to me In l ess than 2 days from confirmation of shipping. Arrived safe and sound after being really well protected for the journey would definitely use this company again if I required another fram like the one I purchased.”

Posted 3 months ago

“Great quality, customer service and prompt delivery.”

Posted 3 months ago

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Luminati is rated 4.4 based on 170 reviews