Luminati Reviews

Name: Luminati
Address: The Display Works, Ivybridge, Lee Mill Industrial Estate
Rating: 4.26

4.3 Rating 249 Reviews

81 %

of reviewers recommend Luminati

4.3

Based on 249 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Luminati 5 star review on 15th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and fast service”

Helpful Report

Posted 10 months ago

“Ordered 2 cabinets, both arrived broken in same place. Not due to shipping but fault with cabinet. Sent photos to Luminati, no reply. Sent photos again 2 weeks later, no reply. Non existent customer service.”

Helpful Report

Posted 10 months ago

“ALWAYS fantastic service. Great people to deal with and very reliable. Thank you.”

Helpful Report

Posted 10 months ago

“Great product, great price and items very well packaged fro transit. Highly reecommended.”

Helpful Report

Posted 11 months ago

“Product looks great in the lobby”

Helpful Report

Posted 11 months ago

“bought a frame that was not right, quality was nice but sizing was wrong. Reached out to Customer services numerous times asking for help, responded but they never answered with the information I needed to buy the right product, got asked for a review twice… reached out again during that time and again someone didn’t follow up. not very good customer service. stuck with a product I can’t use. VERY disappointing as this was a frame for a photo of a late beloved family member which I had mentioned. The original frame was nice, but I have no use for it as it’s the wrong size so very poor experience overall.”

Helpful Report

Posted 11 months ago

“Luminati is a reliable brand known for producing high-quality acrylic products with a sleek, modern design. Their attention to detail and durable materials make their products both functional and aesthetically pleasing. The brand consistently delivers excellent craftsmanship, making them a top choice for professional spaces.”

Helpful Report

Posted 11 months ago

“Good Service. Very prompt”

Helpful Report

Posted 1 year ago

“SHOCKING SERVICE WOULD NOT RECOMMEND”

Helpful Report

Posted 1 year ago

“Excellent quality item, classy .. and immediate delivery.”

Helpful Report

Posted 1 year ago

“Great to deal with. Goods arrived in short order with no issues.”

Helpful Report

Posted 1 year ago

“Excellent service. Product is first class and highly recommended. Packaging was of an extremly high order and could not be faulted.”

Helpful Report

Posted 1 year ago

“Good service order arrived in good order and in time”

Helpful Report

Posted 1 year ago

“Excellent quality. Arrived promptly.”

Helpful Report

Posted 1 year ago

“My frames arrived a few weeks back and I was really happy. The whole process was easy and the delivery time was really quick. I was also pleased with the packaging they were packed very well and the fact if any damages occurred in transit I could refuse the parcel and send it back. I will definitely be using this company from now on.”

Luminati 5 star review on 5th August 2024

Helpful Report

Posted 1 year ago

“The overall quality is good, except for the brackets that hold the poles in place as they are made of plastic. I have had to get them made of metal as the 3 brackets that came with the screen have cracked when putting them in position.”

Helpful Report

Posted 1 year ago

“Arrived on time, very impressed with the quality and look and funtionality.”

Helpful Report

Posted 1 year ago

“any thanks for substituting the sneeze protection”

Helpful Report

Posted 1 year ago

“Great product”

Helpful Report

Posted 1 year ago

“Excellent products and customer service.”

Helpful Report

Posted 1 year ago

Luminati is rated 4.3 based on 249 reviews