Luminati Reviews

Name: Luminati
Address: The Display Works, Ivybridge, Lee Mill Industrial Estate
Rating: 4.27

4.3 Rating 238 Reviews

81 %

of reviewers recommend Luminati

4.3

Based on 238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Luminati 5 star review on 14th November 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Product is first class and highly recommended. Packaging was of an extremly high order and could not be faulted.”

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Posted 8 months ago

“Good service order arrived in good order and in time”

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Posted 8 months ago

“Excellent quality. Arrived promptly.”

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Posted 8 months ago

“My frames arrived a few weeks back and I was really happy. The whole process was easy and the delivery time was really quick. I was also pleased with the packaging they were packed very well and the fact if any damages occurred in transit I could refuse the parcel and send it back. I will definitely be using this company from now on.”

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Posted 8 months ago

“The overall quality is good, except for the brackets that hold the poles in place as they are made of plastic. I have had to get them made of metal as the 3 brackets that came with the screen have cracked when putting them in position.”

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Posted 9 months ago

“Arrived on time, very impressed with the quality and look and funtionality.”

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Posted 9 months ago

“any thanks for substituting the sneeze protection”

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Posted 9 months ago

“Great product”

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Posted 9 months ago

“Excellent products and customer service.”

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Posted 9 months ago

“Best price I could find out there, and the product is very good. The items arrived really quickly, and were well packaged.”

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Posted 9 months ago

“Very disappointed in customer service - I placed an order 28th May, delivery came 3 weeks later while we were away on holiday. The items were clearly not packaged correctly as the box was badly split. Needless to say, two of the three items ordered were damaged, one beyond repair, however, I could manage with the second damaged item. Upon contacting the company's customer service department, as I was outside a 48 hour notification window to report such damage, a refund or replacement was not offered, just a discount if I would like to purchase again! Will not be ordering again!”

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Posted 9 months ago

“Product arrived was not as described, (parts missing etc). I emailed the company back to try to sort this out but no responce at all.”

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Posted 9 months ago

“Although two parts of a perspex lectern arrived damaged their customwer service is amazing! Thank you for you the way you dealt with the replacements parts.”

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Posted 9 months ago

“High quality item which arrived on time. Very pleased with my purchase”

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Posted 9 months ago

“Stunningly fast delivery. Screens fitted very easily onto uprights, looks 10 out of 10”

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Posted 10 months ago

“as i ordered”

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Posted 10 months ago

“Great product and efficient delivery”

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Posted 10 months ago

“thanks again for the display cover...the quality is great and the value is exceptional. It also arrived very well packaged.”

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Posted 10 months ago

“Efficient and effective service. Also engaged customer services, most helpful.”

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Posted 10 months ago

“I was very happy with my order. Excellent quality and propt delivery. I would recomend.”

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Posted 10 months ago

Luminati is rated 4.3 based on 238 reviews