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Luminati Reviews

4.4 Rating 216 Reviews
84 %
of reviewers recommend Luminati
4.4
Based on 216 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Luminati Reviews
Anonymous
Anonymous  // 01/01/2019
Ticked every box: high quality, keenly priced, well packaged and promptly delivered.
Helpful Report
Posted 2 days ago
Excellent product of high quality and finish. Care went into the packaging and delivered in first class condition.
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Posted 2 days ago
I love my 2 display cabinets. Absolutely gorgeous and make the sculptures in them shine even more. Well worth the wait!! I have to say that although the first shipment one cabinet was scratched, the team in Luminati responded very fast and sent me a replacement very fast, which came over really fast. Ii would highly recommend
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Posted 2 weeks ago
Luminati were very accomodating, their products are or excellent quality and their service is quick and efficient. We needed a bespoke size of acrylic frame and this was not a problem for them. Would definitely recommend this company if you are looking for any type of acrylic frame.
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Posted 2 weeks ago
Easy ordering, good communication, was just what I was looking for.
Luminati 5 star review on 14th November 2024
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Posted 3 weeks ago
Purchased a bespoke 'clip frame". Great service and frame was outstanding quality . Very pleased
Luminati 5 star review on 8th November 2024
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Posted 1 month ago
Nice product, although not complicated to assemble some instructions would be handy. Customer services is great. Personally I’d prefer the square to be attached.
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Posted 1 month ago
Excellent and fast service
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Posted 1 month ago
Ordered 2 cabinets, both arrived broken in same place. Not due to shipping but fault with cabinet. Sent photos to Luminati, no reply. Sent photos again 2 weeks later, no reply. Non existent customer service.
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Posted 1 month ago
ALWAYS fantastic service. Great people to deal with and very reliable. Thank you.
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Posted 1 month ago
Great product, great price and items very well packaged fro transit. Highly reecommended.
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Posted 2 months ago
Product looks great in the lobby
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Posted 2 months ago
bought a frame that was not right, quality was nice but sizing was wrong. Reached out to Customer services numerous times asking for help, responded but they never answered with the information I needed to buy the right product, got asked for a review twice… reached out again during that time and again someone didn’t follow up. not very good customer service. stuck with a product I can’t use. VERY disappointing as this was a frame for a photo of a late beloved family member which I had mentioned. The original frame was nice, but I have no use for it as it’s the wrong size so very poor experience overall.
Helpful Report
Posted 2 months ago
Luminati is a reliable brand known for producing high-quality acrylic products with a sleek, modern design. Their attention to detail and durable materials make their products both functional and aesthetically pleasing. The brand consistently delivers excellent craftsmanship, making them a top choice for professional spaces.
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Posted 2 months ago
Good Service. Very prompt
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Posted 3 months ago
SHOCKING SERVICE WOULD NOT RECOMMEND
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Posted 3 months ago
Excellent quality item, classy .. and immediate delivery.
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Posted 3 months ago
Great to deal with. Goods arrived in short order with no issues.
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Posted 3 months ago
Excellent service. Product is first class and highly recommended. Packaging was of an extremly high order and could not be faulted.
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Posted 3 months ago
Good service order arrived in good order and in time
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Posted 3 months ago
Luminati is rated 4.4 based on 216 reviews