Luminati Reviews

Name: Luminati
Address: The Display Works, Ivybridge, Lee Mill Industrial Estate
Rating: 4.36

4.4 Rating 174 Reviews

84 %

of reviewers recommend Luminati

4.4

Based on 174 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Luminati 5 star review on 8th April 2024

Anonymous

Anonymous // 01/01/2019

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“We were a few fixings short. I rang to get more sent out. Somebody was supposed to be getting back to me. I chased this up and was told again that somebody would get back to me. I still haven't heard anything.”

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Posted 1 year ago

“Very pleased with my order and the customer service. The original case was delivered damaged but the issue was resolved very efficiently and I'm very happy with the replacement. Would happily recommend to others.”

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Posted 1 year ago

“The product was good, but it arrived with damage. I contacted Luminati via their website (it’s the only contact method advertised) to swap it and they did not reply. My opinion is that you should avoid purchasing from them as they have no customer service.”

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Posted 1 year ago

“Great company to deal with - very efficient and received my order within a few days. I will be placing a further order shortly”

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Posted 1 year ago

“The display frames that I have recently bought certainly look impressive. They were relatively easy to put up. The one element of my purchase that nearly put me off buying the frames was the cost of packing and delivery. To me, it seemed unusually high and it wasn't as if they were being sent under 24 / 48 hour delivery.”

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Posted 1 year ago

“Not my first case from Luminati, but yet again, the quality is exceptional. Could not be happier.”

Luminati 5 star review on 21st February 2023

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Posted 1 year ago

“Product arrived quickly, safely packaged and as described.”

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Posted 1 year ago

“Yes a very good made to measure product a good quality acrylic display box”

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Posted 1 year ago

“A4 poster frames were superb; good quality, look good and fitted the bill perfectly.”

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Posted 1 year ago

“I'm a returning customer of Luminati. One of the two items I ordered was in the wrong finish, but Luminati's customer service was absolutely faultless! Products top quality as always. Thank you”

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Posted 1 year ago

“This is the second time I have ordered a made to measure product from Luminati and on both occasions the process has been simple and well executed. Drawings were emailed to me for confirmation before production and I was kept advised when the finished product went out for delivery. Excellent service. I won't hesitate to use Luminati again and recommend their services.”

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Posted 1 year ago

“Luminati were very responsive when it came to approving the design of the case I ordered. It was completed in good time and received the next working day. The shipping packaging was really strong and good protection for the case. I would definitely buy from Luminati again.”

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Posted 1 year ago

“Delivery of the products was quick The quality of the items is excellent. I’m delighted with the products in situ in my waiting room.”

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Posted 1 year ago

“Excellent quality and ideal size and price for my needs. I will require another cabinet on my next birthday.”

Luminati 5 star review on 19th January 2023

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Posted 1 year ago

“I like my Luminati Acrylic Display Cabinet very much handy size well made very good for putting small diecast toys in on display Delivery was soon and it was packed very well”

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Posted 1 year ago

“Still to receive”

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Posted 1 year ago

“Quality product - looks amazing as part of my home bar set up. Delivered on time as promised, well packaged. Very pleased!”

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Posted 1 year ago

“Excellent customer service, communication and product quality”

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Posted 1 year ago

“Great product and excellent customer service! Delivery was quick and easy - will definitely be using them again!”

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Posted 1 year ago

“The entire process was very well informed by email. For every new step, I received the status by email. Delivery was on time. Great quality material. My photos looked great in the frames.”

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Posted 1 year ago

Luminati is rated 4.4 based on 174 reviews