Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,656 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,656 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice quality but to small .”

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Posted 5 years ago

Thanks Lea

Posted 5 years ago

“The trousers look great,but I ordered a size to small. I will send it back and hope to be more lucky next time.”

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Posted 5 years ago

Lea. Thanks for the feedback. You can ring the team anytime about the fit of the Robell trousers. We are all very experienced in Robells and can help you get the perfect fit. Lucy.

Posted 5 years ago

“Efficient service and good products-unfortunately cut of trousers didn't suit me. Would have been 5 stars if it was also free returns.”

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Posted 5 years ago

Thank you Ann. Lucy.

Posted 5 years ago

“The purchase online was efficient and the delivery quick. I was pleased with my purchase and would use Lucy Cobb again.”

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Posted 5 years ago

“Good delivery. Sadly both purchases returned as I didn’t like the trouser material and jumper showed my midriff at the sides but was a brilliant colour in Winter White. Hoping their refund will be prompt. Delivery was slow but sent second class and I wasn’t in a hurry.”

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Posted 5 years ago

Gillian. Thank you. We issue refunds on the day we receive them back. The Janette junper is a best seller of ours. It has a stepped down back with small slits at the side enabling you to wear out and also to do a front tuck. Yes winter white is fab...i have that myslef and love it. Kind regards. Lucy.

Posted 5 years ago

“Good websight and good service”

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Posted 6 years ago

Thats great thanks so much Lavina. Lucy

Posted 6 years ago

“So relieved to find a supplier who realises that we are not all 6ft tall with long legs. I am very pleased with my purchase of Robell Marie SHORT length trousers, which arrived promptly.”

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Posted 6 years ago

“The service was excellent in both ordering and receiving the trouser and returning them. There was nothing wrong with them just the colour was darker than I thought they would be. Thank you for your prompt refund.”

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Posted 6 years ago

“Not received them yet.. a bit worried If dont come tommorow will call you A Melloy”

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Posted 6 years ago

“Very pleased Lucy Cobb stocks Robell trousers in larger sizes. They arrived promptly.”

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Posted 6 years ago

Thank you for your review Ayesha. Lucy

Posted 6 years ago

“good service, quick and efficient.”

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Posted 6 years ago

Thank you. Lucy

Posted 6 years ago

“I love Robell trousers (but wish they had a pocket) and the service from Lucy Cobb was great. Two days to deliver to London metropolitan; the order was placed on a weekend and posted the following day. One thing: perhaps I didn’t see on the website that the fleecy trousers were Slim Thigh fit. Did I miss that? I wear snug clothing, so it’s OK, but not being blessed with slim thighs may have meant an incorrect purchase and return. Thanks for a great service. Pam. London W5”

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Posted 6 years ago

Hi Pam. Thanks for the feedbaxk. Ive checked your order and its the Marie fleece trousers you ordered. The Marie are called a ‘slim’ fit. The Bella are also slim fit. Both are quite generous on the thighs and not super slim/ skinny. The Rose are super slim. Glad you love your Marie fleece lined trousers. Thanks again. Lucy.

Posted 6 years ago

“Great product...wish I could have another similar but it was the last one.”

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Posted 6 years ago

“Very quick and efficient”

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Posted 6 years ago

“Product excellent. Service good. Would rate it excellent if you did basic alterations first, such as shortening trousers.”

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Posted 6 years ago

“Service for my first order was great - delivered within a few days. Sadly I would have liked to order more Robell trousers but there were very few in stock in the size I wanted.”

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Posted 6 years ago

Caroline, I’m really sorry to hear we didnt have your size in stock. By all means email us if there is anthing you would like us to order and we can get them within a week. If you email enquiries@lucycobb.com. Thanks Lucy.

Posted 6 years ago

“The delivery were within an OK timeframe”

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Posted 6 years ago

Thank you for your review Nina, we love hearing your feedback. Lucy

Posted 6 years ago

“My cropped trousers were delivered very promptly, I am glad that I was given the advice to order a size smaller and these fitted perfectly.”

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Posted 6 years ago

Thank you so much Sheridan, this is fantastic to hear! We really appreciate you taking the time to leave us a review. Lucy

Posted 6 years ago

“Fast delivery and great selection of sizes for robell trousers.”

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Posted 6 years ago

Thank you very much for your review Lindsey, we love hearing your feedback! Lucy

Posted 6 years ago

“Nice trousers, good fit, just right for me. Delivered promptly.”

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Posted 6 years ago

Thank you for your lovely review Susan, we really appreciate you taking the time to leave us it. Lucy

Posted 6 years ago

Lucy Cobb is rated 4.9 based on 4,656 reviews