Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.93

4.9 Rating 4,611 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,611 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received great guidance when ordering a different style of Robell Trousers,being long waisted I had to return as I like clothes on my waist. Although having to pay for returns I am more than happy to do this and Quick notification of the refund was more than satisfactory.I will definitely buy from the store again.”

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Posted 4 years ago

“Easy to order and quick delivery Website says order smaller size of Robell trousers as a bigger fit / I don’t believe they are. I am a 15 so ordered a 12 which are on the right side. Will be ok with a top over but not tucked in!”

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Posted 4 years ago

“Love my purchases from Lucy cobb.Fantastic videos so can view the lovely things they have on offer”

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Posted 4 years ago

Thank you so much for your lovely review! It means such a lot to us here at Lucy Cobb. We look forward to welcoming you back soon. Lucy x

Posted 4 years ago

Thank you so much for your lovely review! It means such a lot to us here at Lucy Cobb. We look forward to welcoming you back soon. Lucy x

Posted 4 years ago

“Not used this site before, but was very easy and efficient. Arrived promptly.”

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Posted 4 years ago

“Very happy with my purchase”

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Posted 4 years ago

Thank you so much for your lovely review. It means such a lot to us here at Lucy Cobb. We look forward to welcoming you back soon. Lucy x

Posted 4 years ago

“Great "look" and quality. Wash well. Prompt delivery.”

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Posted 4 years ago

“Wonderful clothing but would not order again until the returns process is easier. ie Hermes pick up”

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Posted 4 years ago

“Delivery and Service very good.”

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Posted 4 years ago

“Excellent trousers but sizing not always true.”

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Posted 4 years ago

Thank you so much for your lovely review. It means such a lot to us here at Lucy Cobb. We look forward to welcoming you back soon, Lucy x

Posted 4 years ago

“Very Happy with product and delivery”

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Posted 4 years ago

Thank you so much for your lovely review. It means such a lot to us here at Lucy Cobb. We look forward to welcoming you back soon. Lucy x

Posted 4 years ago

“Good service and good product”

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Posted 4 years ago

Thank you so much for your lovely review. It means such a lot to us here at Lucy Cobb. We look forward to welcoming you back soon. Lucy x

Posted 4 years ago

“First purchase from Lucy Cobb and happy with packing, delivery and price. I bought 2 pairs of favourite trousers, identical apart from colour. Not the retailers fault, but one pair is mis-sized, which I didn’t discover before removing tags etc. Skinnier sister is delighted 😕”

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Posted 4 years ago

Thank you so much for your lovely review. It means such a lot to us here at Lucy Cobb. We look forward to welcoming you back soon. Lucy x

Posted 4 years ago

“Efficient delivery and returns very easy, refunds were promptly dealt with”

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Posted 4 years ago

Thank you so much for your lovely review. It means such a lot to us here at Lucy Cobb. We look forward to welcoming you back soon, Lucy x

Posted 4 years ago

“The only reason for the 4 stars & not 5 is I received a faulty item however the matter was dealt with promptly efficiently & professionally by Hannah. So thank you for your good customer service I appreciate it. Look forward to visiting the shop I always end up buying something 🙂”

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Posted 4 years ago

“Very pleased with the quality of my Robell trousers and appreciated the advice to get a smaller size in the Bella range. Only one disappointment, the fact that I was so pleased with the ones I received that I wanted to buy another pair in needlecord and find my size is out of stock. I realise this is probably Robell problem rather than Lucy's, but it would be nice to have some indication of whether the requested pair are likely to materialise any time soon,”

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Posted 4 years ago

“Fast delivery of my order in good time for Christmas.”

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Posted 4 years ago

Thank you so much for your lovely review. It means so much to us. Stay safe. Lucy x

Posted 4 years ago

“Very quick and professional service when ordering for my partners presents.”

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Posted 4 years ago

Thank you very much Karl. Lucy x

Posted 4 years ago

“Ordering and home delivery was a breeze, quick and efficient. Loved the dress I ordered, great value, lovely length. The furry coat was just about OK, not a bad colour, sort of a bit untidy, bit bulky and inflexible. Sure it will relax into a comfortable jacket with wear. First time using you, was a good experience, will shop with you again. Thanks”

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Posted 4 years ago

Thank you Julie. Lucy x

Posted 4 years ago

“Prompt delivery and reliable but not the best website for Robell trousers. There are other websites much easier to follow re. different styles & colours. I love Robell trousers, though the needlecord ones seem quite baggy this year in the leg”

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Posted 4 years ago

Carrie. Thanks for the feedback. We take all feedback seriously and I’m really interested to understand why you dont find our website easy to use. Would i be abke to contact you to get some more information okease. Regarding the cords they havent changed the fit or fabric. We sell lots of them im unsure what to say really as i didnt find that at all and havent had any other feedback along those lines. . Kind regards. Lucy.

Posted 4 years ago

“Love the trousers. Great with the new shorter length.”

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Posted 5 years ago

Thank you Wendy. Lucy x

Posted 4 years ago

Lucy Cobb is rated 4.9 based on 4,611 reviews