Lucy Cobb Reviews

Name: Lucy Cobb
Rating: 4.94

4.9 Rating 4,484 Reviews

99 %

of reviewers recommend Lucy Cobb

4.9

Based on 4,484 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Lucy Cobb:

We are an independent boutique based in Saddleworth and when we get great reviews from you it actually makes our day! We also share them with the team which is lovely for them when they have given great service.

Visit Website

Phone:

01457 875975

Location:

33 High Street, Uppermill, Oldham
Uppermill

Lucy Cobb 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to return one pair of trousers as the colour was not suitable which resulted in an immediate credit. Excellent service.”

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Posted 4 years ago

Thank you. Lucy x

Posted 4 years ago

“Punctual delivery. Product is what is said it was and is true to size”

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Posted 4 years ago

Thank you so much. Lucy x

Posted 4 years ago

“Some of the items of clothing are very see-through which personally I’m not keen on. The delivery service has been brilliant and I have been impressed with the garments I have kept.”

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Posted 4 years ago

Thanks Sara. I swear by M&S nude underslips. I have them in a variety of lengths. They are worth getting as they solve the see-through issue. Would definitely recommend them and they are cool in thr summer . Lucy x

Posted 4 years ago

“Very good service”

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Posted 5 years ago

Thank you Susan x

Posted 5 years ago

“Fab product but photos on website not detailed enough. Didn't realise there was a shorter option until my order was placed. Great product and service but website needs to be clearer”

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Posted 5 years ago

Wendy thanks for the feedback. We do show the Robell Marie short length in our product listing alongside the Marie standard length. I have asked the team to check the prominence of it and make changes to see if we can improve it. The Marie short are a great addition to our range. Thanks again. We like to get feedback and make improbements. Lucy x

Posted 5 years ago

“Colour material & style we’re fine, but size swamped me - so had to be returned to you - will keep looking !”

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Posted 5 years ago

Pamela thank you., it is an oversized top. Lucy x

Posted 5 years ago

“Very prompt service, unfortunately size not right”

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Posted 5 years ago

Thank you Janet you can always give the store a call if you need any further advise on sizing or styles. Lucy x

Posted 5 years ago

“Very good service will shop there again.”

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Posted 5 years ago

Thank you Gillian. Lucy x

Posted 5 years ago

“I love the wide range of colours and helpful information on the website. I also. found the service very efficient from placing an order through to receiving my trousers, which are a great fit.”

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Posted 5 years ago

Thank you Sue there is so many wonderful Robells to choose from and we do try to send out all orders on the day they are received. Lucy x

Posted 5 years ago

“Asymmetric blue top is lovely and even as one of your larger ladies fits me really well. Fabric is lighter than I expected but will be great cover up for the summer. Speedy delivery. Cant wait to be back in your shop soon!”

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Posted 5 years ago

Thank you Caroline, hopefully we will be back open soon and look forward to seeing you. Lucy x

Posted 5 years ago

“Great value excellent service”

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Posted 5 years ago

Thank you Jacqualyn. Lucy x

Posted 5 years ago

“quick and helpful service”

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Posted 5 years ago

Carolyn, thank you so much for your review! x

Posted 5 years ago

“Excellent fast service and good quality goods..”

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Posted 5 years ago

Thank you Jackie. Lucy

Posted 5 years ago

“Nice quality but to small .”

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Posted 5 years ago

Thanks Lea

Posted 5 years ago

“The trousers look great,but I ordered a size to small. I will send it back and hope to be more lucky next time.”

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Posted 5 years ago

Lea. Thanks for the feedback. You can ring the team anytime about the fit of the Robell trousers. We are all very experienced in Robells and can help you get the perfect fit. Lucy.

Posted 5 years ago

“Efficient service and good products-unfortunately cut of trousers didn't suit me. Would have been 5 stars if it was also free returns.”

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Posted 5 years ago

Thank you Ann. Lucy.

Posted 5 years ago

“The purchase online was efficient and the delivery quick. I was pleased with my purchase and would use Lucy Cobb again.”

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Posted 5 years ago

“Good delivery. Sadly both purchases returned as I didn’t like the trouser material and jumper showed my midriff at the sides but was a brilliant colour in Winter White. Hoping their refund will be prompt. Delivery was slow but sent second class and I wasn’t in a hurry.”

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Posted 5 years ago

Gillian. Thank you. We issue refunds on the day we receive them back. The Janette junper is a best seller of ours. It has a stepped down back with small slits at the side enabling you to wear out and also to do a front tuck. Yes winter white is fab...i have that myslef and love it. Kind regards. Lucy.

Posted 5 years ago

“Good websight and good service”

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Posted 5 years ago

Thats great thanks so much Lavina. Lucy

Posted 5 years ago

“So relieved to find a supplier who realises that we are not all 6ft tall with long legs. I am very pleased with my purchase of Robell Marie SHORT length trousers, which arrived promptly.”

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Posted 5 years ago

Lucy Cobb is rated 4.9 based on 4,484 reviews