Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,631 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely perfect, fast delivery, quality of the wood is great and consistent deliveries after deliveries. Love the sustainability credentials too. Thank you!”

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Posted 9 months ago

Ahhh thank you so much for the lovely review Shanti, so pleased to get reviews like this 🤩 Paul

Posted 8 months ago

“Arrived in a nanosecond and what a different log experience from our usual wood - dense and long burning 🔥 Love love logs.”

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Posted 9 months ago

This is an awesome review to read, thank you so much for taking the time to leave it 🤩 Stay toasty and we'll see you again soon Heather

Posted 9 months ago

“Reliable products, hobbit logs perfect for a small log burner. A consistent burn. Great value and great to know the sustainability background.”

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Posted 9 months ago

Thank you for much for this great review, Sarah 😍 it's great to hear that you were happy with the Hobbit Logs and we hope to see you again soon 🔥 Heather

Posted 9 months ago

“Order arrived on time, looking forward to trying them.”

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Posted 9 months ago

Thank you for the 5* review, David, we're so pleased you were happy with the delivery 🤩 Please let us know how you get on once you've tried the logs See you again soon Heather

Posted 9 months ago

“❤️love logs! Ordered 9pm and logs were delivered following morning! Great dry logs, no smoke, wonderful for wood burner as they come in different sizes. Really nice to deal with.”

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Posted 9 months ago

Thank you so much for the awesome review, Zoe, we're so glad you love your logs 💚 Stay cosy and we'll see you again soon! Heather

Posted 9 months ago

“Easy and efficient - would recommend.”

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Posted 9 months ago

That's what we do 😎 Thanks for the review! Paul

Posted 9 months ago

“Excellent small business with the personal touch. Great website, easy to use, and includes interesting articles on wood-related issues! I came across Love Logs while looking for some small logs for my multi-fuel burner, and was delighted to find their cutely-named hobbit logs, which are genuinely small at 15cm (many websites claim to have small logs but they are fibbing). Delivery was by DPD during a 2 hour time slot so no waiting in all day. And the box contained a comp slip from business owners Heather and Paul. I won't be going anywhere else for my logs from now on.”

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Posted 9 months ago

Ahhh what a wonderful review, thank you so much Juliet! I'm afraid to say the comp slips might be disappearing as our costs keep getting pushed up 🙈 but I promise the logs and the service will never change 💚 See you soon! Paul

Posted 9 months ago

“Excellent product: great firewood that burns wonderfully and looks fab in the wood holder. Great service, with punctual delivery: what's not to like?”

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Posted 9 months ago

We LOVE the square logs... we've had a few complaints from people wanting curved ones would you believe 🤣 Thanks so much for the lovely review James! Paul

Posted 9 months ago

“Great service and choice of species of wood splits and chunks for cooking outside.”

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Posted 9 months ago

Thanks for the review Chris, much appreciated! We'll always try and build the range... apple logs coming back in stock soon 🍏 Paul

Posted 9 months ago

“wonderful service. Wonderful product”

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Posted 9 months ago

Thank you so much Richard! 🔥 Paul

Posted 9 months ago

“Regularly buy from these guys and they are always great. Hate seeing endless logs in plastic netting or bags and this is the perfect solution. Good quantities, good prices, good bundles, good wood! Highly, highly recommend.”

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Posted 9 months ago

And good reviews! Thanks so much for the lovely comments, we love it when we find our people 😍 Paul

Posted 9 months ago

“Such a great passionate company to deal with, such a great concern for sustainability!”

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Posted 9 months ago

Thanks so much Jason, you got us spot on! Thanks for your support 🔥 Paul

Posted 9 months ago

“Placed an order one day, it arrived the very next day. What a service that is. Price was right, will definitely be back soon. Make the most of it, you won't be getting this service in many places. Thank You.”

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Posted 9 months ago

Ahhh thanks so much Robert, we work so hard to balance price and service and we LOVE reviews like this!!! See you again soon, legend 👊 Paul

Posted 9 months ago

“Easy to order, great product, fast delivery. What's not to like!”

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Posted 9 months ago

Thanks so much for the wonderful review Penny 😍 Paul

Posted 9 months ago

“Fater trying other firewood on,ine stores, Love Logs has the best and consisteny quality of logs.”

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Posted 9 months ago

Thanks so much for the review, that's certainly what we aim for!!! 🔥 Paul

Posted 9 months ago

“Speedy delivery and good quality logs, customer service was very kind.”

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Posted 9 months ago

Thanks so much for the kind review Dragos and sorry for the slight issue, I appreciate your understanding while I sorted it out! Heather

Posted 9 months ago

“Wanted some charcoal and logs for my Ooni pizza oven and I have to say they are excellent. Despite the cold weather we had a successful evening of pizza cooking and a lot of that success was down to the quality of the fuel.”

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Posted 9 months ago

Ahhh this is amazing to hear, thanks Andrew - taking dodgy fuel out of the equation for new pizza makers was the original idea behind the business, so we love hearing these little snippets! Huge summer of pizza ahead for you by the sounds of it 🍕 Enjoy! Paul

Posted 9 months ago

“Very fast dispatch and delivery, packaged well in a nice sturdy box! Not sure yet the additional cost over Birch I can get locally is worth it but the Beech wood definitely does burn for longer. I will see how I get on with them though :)”

Love Logs 5 star review on 17th February 2025

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Posted 9 months ago

Hi Matt, thanks for the review! Beech over birch is different gravy in my experience, not just the burn time but the fact it creates lovely long lasting embers for a base heat... but of course we understand that home delivery definitely bumps the cost up! Watch out for birch as a HUGE amount of birch firewood sold in the UK is imported, even when sold by "local" merchants. Appreciate your order and the time taken to leave a review, happy cooking 🔥 Paul

Posted 9 months ago

“Great logs and absolutely love the quick delivery.”

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Posted 9 months ago

Thank you so much Penelope, that's what we do 😎 Paul

Posted 9 months ago

“Always a fantastic friendly service. The firelighters are really the best I've ever used, having first used the smelly fuel lighters (wouldn't touch them with a barge pole now!), then a few other 'natural' varieties that fell apart. They're used in our log burner, dans le fire pit, and how could I forget the Kamado Joe. They really do keep the heat and burn hot for a really good while. I was initially recommended to Love Logs by The Smokin Elk (Dan), and I can truly see why! May push the boat out and order some matches next time as well!! (last of the big spenders) :o) Thank you.”

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Posted 9 months ago

Hey John, thanks so much for the review and glad to hear Elky's putting a good word in!!! The firelighters take a little getting used to compared to wood wool but they're genuinely so much better, so much more consistent, so we love hearing this feedback! Don't forget the charcoal and smoking chunks while you're at it 😉 Paul

Posted 9 months ago

Love Logs is rated 5.0 based on 2,631 reviews