Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,735 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great products and excellent service - delivery so quick”

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Posted 4 years ago

Thanks so much for the review! 💚

Posted 4 years ago

“Only a small order but was with me the next day. Will definitely be recommending and using again.”

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Posted 4 years ago

They all count Gareth! Thanks for the review and watch this space for our referral programme launching soon 🤩

Posted 4 years ago

“Amazing service from Love Logs, DPD had left my order in the rain, and Love Logs sorted it without question. Amazing company, will order again 😁👍”

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Posted 4 years ago

Bloomin' couriers! Thanks for your understanding and glad we were able to sort it 😃

Posted 4 years ago

“I have now used their wood on 3 cooks and it is great. Heats up nicely and provides a good flame. Their policy of no plastic and planting of trees is great.”

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Posted 4 years ago

Thanks so much Andy! 🔥

Posted 4 years ago

“Ordered the 20kg pack of pellets for my ooni oven, great price, communication and delivered earlier than expected brilliant service will be my go to for pellets and fire lighters”

Love Logs 5 star review on 12th June 2021

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Posted 4 years ago

Love the photos and love the look of that pizza!!!

Posted 4 years ago

“Fantastic to find very good quality wood without the miles and wasteful packaging! Thanks so much for prompt delivery. Excellent”

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Posted 4 years ago

What a beauty of a photo! Watch our social channels, we have a feeling this might pop up soon 🔥😃

Posted 4 years ago

“Fantastic product. I ordered the hardwood pellets for my pizza oven, they came the next day. Really fast service, won't hesitate to use again.”

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Posted 4 years ago

Hi Peter, thanks for the review! Our pellets are actually softwood. After lots of research, we decided they were the only genuinely sustainable option here in the UK, and as you've experienced they work brilliantly. Heather & Paul

Posted 4 years ago

“Great service, great delivery and most importantly, a great product. Love the ethos of the company and their products. Thoroughly recommend to everyone”

Love Logs 5 star review on 11th June 2021

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Posted 4 years ago

That looks like such a fun family activity!

Posted 4 years ago

“Have not used the logs as yet but the ordering process with regular updates for delivery, very much suggests that this Company is a professional run business, which can only result in quality products.”

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Posted 4 years ago

Hi John, thanks so much! Quality fuel is our number one priority so we really hope that has come through as well 😃

Posted 4 years ago

“Fantastic company. Forgot to oder hardwood chips to use for our new outdoor pizza oven, which I'd bought to use for a birthday celebration in the garden. Quickly ordered the essential wood chips, which came the following lunch time in good time for the celebration the following day. Very pleased with the customer service and excellent quality wood.”

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Posted 4 years ago

Amazing to hear, thanks so much for the review June! Happy pizza making 🍕

Posted 4 years ago

“Bought after seeing an advertisement on Facebook. Ordering online was easy and the delivery fast. The logs look clean and tidy. I haven’t used then yet but I don’t expect to be disappointed”

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Posted 4 years ago

I hope you weren't Pam! Thanks for much for the lovely review 🔥

Posted 4 years ago

“I placed my first order recently for pizza oven pellets. I found the whole ordering process seamless. The communications were excellent and my order arrived next day as promised. The pellets are great quality and the price is very competitive. I also used the video for lighting my pizza oven for the first time which was brilliant. Will definitely be ordering again, thanks 😊”

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Posted 4 years ago

🙌🏻🔥🍕😃

Posted 4 years ago

“The smoking fuel kit was brilliant, it has a little bit of everything. Love the natural charcoal especially. I will definitely be ordering again. Best bbq we’ve had in a long time I’ve never used smoking wood chunks before they really do make a difference.”

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Posted 4 years ago

This is so amazing to hear!!! Thanks so much for the review and for letting us know 💚

Posted 4 years ago

“High quality pellets, quickly delivered and all for an excellent price”

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Posted 4 years ago

Thanks so much for the review! Happy pizza making 🔥🍕

Posted 4 years ago

“Good product. Fast delivery”

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Posted 4 years ago

Thanks so much for the review! Happy pizza making 🔥🍕

Posted 4 years ago

“Great service,price and product - would highly recommend.”

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Posted 4 years ago

Thanks so much for the review! 🔥

Posted 4 years ago

“First time using love logs as I’m really pleased. Great communication and lovely product which came really well packaged to percent any damage in transitI love that they plant new trees when you purchase and will definitely be buying again.”

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Posted 4 years ago

Thanks so much Anna! Happy pizza making 🍕

Posted 4 years ago

“Only my first order but been impressed so far. Good information and like the pack of natural firelighters that come with the kindling. Burnt well in the pizza oven.”

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Posted 4 years ago

Thanks for the review Mark! Would appreciate any feedback you can give us about how to make this 5 stars!

Posted 4 years ago

“I ordered a small box of cherry wood to give the company a try and was very impressed. I used the logs to smoke a whole chicken. The logs provided a nice slow smoke (after being soaked overnight) and a great flavour. I will be ordering again.”

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Posted 4 years ago

Thanks so much for the review Michael!

Posted 4 years ago

“Great quality charcoal which lasted for hours, so much better than the cheap stuff the shops sell. The charcoal might be slightly more expensive than some, but it lasts so long compared to others that it's great value for money, plus you don't have to keep topping the bbq up ! I also used the natural firelighters which were very good. All told, I'm very happy with my purchases and will be ordering more as soon as I use what I have.”

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Posted 4 years ago

Amazing to hear - there's really no going back is there! Thanks so much for the review 😃

Posted 4 years ago

Love Logs is rated 5.0 based on 2,735 reviews