Love Logs Reviews

Name: Love Logs
Address: The Oakley, Kidderminster Road, Droitwich, Worcestershire
Rating: 4.96

5.0 Rating 2,818 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,818 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

paul@love-logs.com

Love Logs 5 star review on 28th May 2026

235

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product”

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Posted 4 years ago

Thanks John! 🔥

Posted 4 years ago

“Got the pellets for my Ooni pizza oven as found Ooni’s very expensive so thought would try love logs pellets. Unfortunately, having used the Ooni on many occasions the pellets I purchased just never got the oven to the right/high temperature required for my oven fired pizza after much effort and time wasted . May have to revert back to more expensive ones or find others . Very disappointed and won’t buy again”

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Posted 4 years ago

Hi, Thanks for letting us know you've had a problem, as you've may have seen all our other reviews are 5 stars, so we consistently find people are very happy with them! I'm going to pop you an email now and hopefully we can figure out if perhaps the pellets got wet during the delivery process, as you can imagine shipping in plastic free packaging this is one of the risks. Many thanks, Paul & Heather

Posted 4 years ago

Hi, As discussed via email we are happy to pay for a collection and refund the pellets in full once we have had a chance to check for any issues, so please get back in touch if you would like to take us up on this offer. Paul

Posted 4 years ago

“Great product, fair price, delivery as promised and the communication was brilliant.”

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Posted 4 years ago

Thanks so much for the review Paul 🤩

Posted 4 years ago

“Really pleased with the wood pellets I bought from Love logs. A bonus that they come with fire lighters too- I have found that they light immediately and are perfect for my Ooni pizza oven. I will definitely be buying from them again- fast delivery too.”

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Posted 4 years ago

Thanks so much for the review Vickie!

Posted 4 years ago

“Excellent service, excellent products, very happy overall!”

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Posted 4 years ago

If you're happy, we're happy! Thanks so much for the review Ian 😃

Posted 4 years ago

“Great service. Was dispatched quickly and the wood is faultless. Love that the guys plant new trees as part of this.”

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Posted 4 years ago

Thanks so much for the review Andy! We have now planted almost 15,000 trees since we launched 🙌🏻🙌🏻🙌🏻

Posted 4 years ago

“Really friendly and helpful service, wood pellets arrived quickly and are of excellent quality. Pizza oven ran better than ever using them. Will definitely be a repeat customer!”

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Posted 4 years ago

Thanks so much for the detailed review Steve, that sums us right up! We look forward to having you back, and don't forget to tell your friends and family to earn store credit via our referral scheme 😃

Posted 4 years ago

“great logs, packaging and delivery”

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Posted 4 years ago

🙌🏻 🙌🏻 🙌🏻

Posted 4 years ago

“Logs where good quality and perfect size for the small smoker we have. Like the fact they were packed in their individual paper bags and labelled.”

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Posted 4 years ago

Thanks so much for the review Phillip, happy smoking! 🔥

Posted 4 years ago

“Exactly what I was after for my Ooni Karu. I like that you get firelighters with the log pack. I will be setting up a regular subscription. Much better than any kindling on Amazon and they came next day too!”

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Posted 4 years ago

Thanks so much Jade! We always set out to match the service level you can find on Amazon without giving a massive cut to Mr Bezos 😂

Posted 4 years ago

“Top quality wood chunks cut to the perfect size for smoking. Brilliant customer service and reasonably priced. It’s great to be able to smoke guilt free! 😁”

Love Logs 5 star review on 29th July 2021

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Posted 4 years ago

Thank you sooooo much for the review! When can we come over for dinner? 😋

Posted 4 years ago

“Great service and well priced”

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Posted 4 years ago

Thanks so much for the review!

Posted 4 years ago

“Great service, fantastic products”

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Posted 4 years ago

Thanks so much Mark!

Posted 4 years ago

“Great service from start to finish thank you”

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Posted 4 years ago

Thanks so much Danny!

Posted 4 years ago

“Excellent service and fast delivery. The firelighters are great and works a treat with our pizza oven.”

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Posted 4 years ago

Whoo hoo! Happy pizza making 🍕

Posted 4 years ago

“Great pellets, work perfectly in my pizza oven. Very impressed with the speedy delivery of my bundle including fire lighters.”

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Posted 4 years ago

Great fuel delivered quickly - that's what we do! Thanks for the review 😃

Posted 4 years ago

“Fast delivery, pellets burn great”

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Posted 4 years ago

Thanks for the review!

Posted 4 years ago

“Excellent service. Good advice and next day delivery.”

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Posted 4 years ago

Thanks so much for the review Paul!

Posted 4 years ago

“Excellent customer service, dealing with queries quickly even outside of normal hours and making themselves available for collection of items when I was working locally. Two orders of wood pellets and natural firelighters, both were high quality products.”

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Posted 4 years ago

Thanks so much for the review Ian!!! You're always welcome 😃

Posted 4 years ago

“Great communication, great delivery. Logs look great too, just not had the opportunity to use them yet.”

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Posted 4 years ago

Awesome... fingers crossed for some firepit weather soon eh!!!

Posted 4 years ago

Love Logs is rated 5.0 based on 2,818 reviews