Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,735 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great product, quick delivery too. Love the sustainability aspect and would definitely recommend.”

Helpful Report

Posted 4 years ago

Awesome, thanks so much for the review Paul! 🔥

Posted 4 years ago

“Great product, great service, great price. You’d be crazy not to buy from Love Logs rather than branded alternatives. There is no trade off whatsoever. I reached 500c within 15 minutes, as I would with branded pellets.”

Helpful Report

Posted 4 years ago

🔥🔥🔥

Posted 4 years ago

“Great service and quality. Bonus of a bag of fire lighters in the order.”

Helpful Report

Posted 4 years ago

Awesome, thanks so much for the feedback!

Posted 4 years ago

“We shopped around for wood pellets for our pizza oven after discovering that our well known brand was out of stock and would be for a considerable time. We decided to give Love Logs a try and were extremely impressed with the cost, speed of service and the environmental impact our purchase would have to our planet. A very positive one! We will be buying our wood pellets from Love Logs in the future. A big thank you for our free gift of fire starters, that was a very thoughtful touch.”

Helpful Report

Posted 4 years ago

Thank you SO MUCH for the wonderful review! Happy pizza making 😃

Posted 4 years ago

“Super product. Paper packaging. High quality charcoal. Excellent results. What more could you ask for?”

Helpful Report

Posted 4 years ago

How about two trees planted as a result of your order? 🌳🌲😃

Posted 4 years ago

“Good customer service and the charcoal/smoking wood is great.”

Helpful Report

Posted 4 years ago

Amazing! Happy barbecuing! 🔥

Posted 4 years ago

“Great competitive pricing, good product and well packaged. Will buy again!”

Helpful Report

Posted 4 years ago

Thanks so much for the review Ross, happy pizza making!

Posted 4 years ago

“Great service and great products. Will definitely be using love logs again for all our wood pellets for out ooni pizza oven.”

Helpful Report

Posted 4 years ago

🙌🏻🙌🏻🙌🏻

Posted 4 years ago

“Premium product. Burns beautifully with an even heat. Excellent customer service and arrived way sooner than I would have expected.”

Helpful Report

Posted 4 years ago

Great to hear - fastest arriving charcoal in the UK by our measure! Happy barbecuing 🔥

Posted 4 years ago

“Half the price of the competition, very fast delivery - great sustainability credentials”

Helpful Report

Posted 4 years ago

Thanks Darren, happy pizza making! 🔥

Posted 4 years ago

“Not used my wood pellets yet but delivery communication was top notch”

Helpful Report

Posted 4 years ago

Thanks Elliot - maybe once you've tried them you could revise up to a 5 star for us!

Posted 4 years ago

“The pellets arrived quickly with excellent packaging. The quality of the wood is excellent and has worked well in our pizza oven. Would recommend.”

Helpful Report

Posted 4 years ago

Amazing to hear, thanks Peter! Happy pizza making 🔥🍕

Posted 4 years ago

“Quick & easy to order/ recieve”

Helpful Report

Posted 4 years ago

That's what we do! Thanks for the review 🔥

Posted 4 years ago

“First time I have ordered through live logs and was a little delay in then arriving through no fault of them but Royal Mail. Love logs have given me a 20% discount off next order. Will be ordering again. Haven’t used logs yet but you do get alot in large box”

Helpful Report

Posted 4 years ago

Thanks Robin! We will soon have DPD collecting every single order and expect these issues to stop there. We'd appreciate it if you could reconsider your review if you love the firewood once you've used it 🔥

Posted 4 years ago

“I love it when you find a company that is faultless from start to finish. I have zero complaints. The product and service are top notch. There is no need for me to try other companies, this one has knocked it out the park for us. Keep going, you're doing an amazing job with an incredible product!”

Helpful Report

Posted 4 years ago

Awwwwwww, this is the sort of review that makes it all worthwhile on a slow sales day - thanks so much Andrea!!!! 💚

Posted 4 years ago

“Quick delivery and great product”

Helpful Report

Posted 4 years ago

Thanks so much for the review!

Posted 4 years ago

“Amazing amazing amazing”

Love Logs 5 star review on 17th June 2021

Helpful Report

Posted 4 years ago

Nope, it's that pizza that's amazing!!!! 🤩🤩🤩

Posted 4 years ago

“Very efficient and prompt service. Easy to light fire lighters (no chemicals). Charcoal lit and burns well. Very happy”

Helpful Report

Posted 4 years ago

🔥🔥🔥

Posted 4 years ago

“A very good product that does burn hotter and a bit longer than a softwood product. Only issue was that the delivery arrived early, the morning after it was scheduled. Parcel force issue and not Loce Logs fault. Good to be able to purchase an ethically sourced product.”

Helpful Report

Posted 4 years ago

Thanks for the review! We're close to switching to DPD for all orders as we do have some issues with Parcelforce, thanks for bearing with us 😃

Posted 4 years ago

“Good products, quick delivery.”

Helpful Report

Posted 4 years ago

🙌🏻🙌🏻🙌🏻

Posted 4 years ago

Love Logs is rated 5.0 based on 2,735 reviews