Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,728 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,728 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

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“Brilliant service,logs arrived next day and nice logs too.”

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Posted 2 years ago

Thank you for the brilliant review, Rosemary 🤩 we're glad you loved your logs and hope to see you again soon! Heather

Posted 2 years ago

“Delivered on time. Would always use them.”

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Posted 2 years ago

Thank you so much Janine, we love seeing our long-time customers' names pop up! We're happy you're happy and hope to see you again soon 😀 Heather

Posted 2 years ago

“Fantastic service and great value”

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Posted 2 years ago

Thank you so much for the great review, we're so glad you were pleased with your order 🤩🤩 See you again soon Heather

Posted 2 years ago

“Fast efficient service, logs are beautifully cut , uniform in size which makes them easy to stack in the basket would thoroughly recommend this company , oh yes and the curly lighters work a treat .”

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Posted 2 years ago

Thank you so much for this amazing review, Susan 🤩 We're so glad you love your logs and are happy with the service! See you soon Heather

Posted 2 years ago

“To be a top company you must have top people behind, and Heather&Paul are the best in the business. They offer fantastic products, super fast delivery and top customer service. Highly recommended.”

Love Logs 5 star review on 23rd December 2023

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Posted 2 years ago

Thank you so much for this incredible review, Michele! Thank you for supporting our business and we hope to see you soon 🤩 Heather

Posted 2 years ago

“Great service. Delivery quick and the driver was most helpful. Product is first class too. Will definitely use again. The logs fit even smaller log burners which is a huge bonus as no wastage.”

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Posted 2 years ago

Thank you so much for this awesome review, Anne 🙌 We're so glad you were happy with your order and we'll see you again soon! Heather

Posted 2 years ago

“Just brilliant, reliable delivery and perfect logs 👌🏻”

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Posted 2 years ago

Thank you so much for this brilliant review, Louise, we love seeing our regular customers' names pop up 🤩 Stay toasty and we'll see you again soon 🔥🔥 Heather

Posted 2 years ago

“Great service as ever.”

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Posted 2 years ago

Thanks so much for the review Darren, we're happy you're happy 😀 See you again soon Heather

Posted 2 years ago

“Super speedy delivery, great logs and fantastic new way to build a fire from the ground up - who knew? Thanks for making our Christmas merry, bright and warm”

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Posted 2 years ago

Thank you so much for the fantastic review! We're so glad you were pleased with your order and chuffed to hear you've joined the 'top down' club 🔥 Stay cosy and we'll see you again soon! Heather

Posted 2 years ago

“Love Logs provides a great product, sustainably sourced, and with a great service. Logs always arrive promptly. First class!”

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Posted 2 years ago

Thank you so much for this awesome, review Brian! We're so glad you've been pleased with the service and hope to see you again soon 🙌 Heather

Posted 2 years ago

“Great service and delivery. Ordered 2boxes of small logs. Just perfect for my small eco stove”

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Posted 2 years ago

Thank you so much for the great review, we're so happy you loved your logs 😀 See you again soon Heather

Posted 2 years ago

“Very pleased with the service/delivery time etc. The logs were cut to the size requested and are of good quality (seasoned correctly)”

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Posted 2 years ago

Thank you so much for the great review, we're happy you're happy 😀 Stay cosy and we'll see you again soon! Heather

Posted 2 years ago

“Great quality wood and quick delivery. I have also found this company has a really strong customer service focus . Would highly recommend.”

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Posted 2 years ago

Thank you so much for the glowing review, Emma, we're so glad you've been happy with the wood and the service 🤩 Stay cosy and we'll see you again soon! Thanks Heather

Posted 2 years ago

“Fast, efficient service. Excellent website. Good value for money logs, even though for example the Hobbit logs are maybe 50% more expensive than builders bags of loose logs. Bulk logs are often very very hard to split or even impossible to split and can't be used in small or medium sized log burners. So, Love Logs make sense financially as well as being eco friendly.”

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Posted 2 years ago

Thank you so much for the great review, Robin! We're happy you're happy with the product - we know we can seem expensive on the surface, but like you say, we try to offer great value for money, so we're glad we're achieving that 🤩 See you again soon Heather

Posted 2 years ago

“The fire lighters are great, easy to light and provide a nice burn that the kindling needs. Easy to order with quick delivery times.”

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Posted 2 years ago

Thank you for the fantastic review, we're so glad you were pleased with your order 🤩 See you again soon Heather

Posted 2 years ago

“I find birch logs burn very quickly. Oak logs being more dense burn longer, but with less of the “flame”. I’m happy with this trade off. I also don’t like buying logs in plastic bags. Quick delivery good quality kiln dried logs.”

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Posted 2 years ago

Thank you for the great review, Peter 🤩

Posted 2 years ago

“Service great, logs great and its more sustainable 😃”

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Posted 2 years ago

Thank you so much for the great review, we're so glad you were pleased with your order 🤩 We hope to see you again soon! Heather

Posted 2 years ago

“I received my order of beech smoking wood dust very quickly, and have just tried it out on an overnight smoke. It was excellent, and burned really well, giving a lovely flavour to the food (salmon and cheese). I’ll be back soon to try some more!”

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Posted 2 years ago

Thank you for the brilliant review, Charles! That sounds delicious, here's to lots more cold smoking this season! Thanks Heather

Posted 2 years ago

“The wood pellets are great, excellent value and I love the natural firelighters. Quick delivery too.”

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Posted 2 years ago

Thank you for the great review, Phil! We're so glad you were pleased with your order and hope you've been making lots of delicious pizzas with them 🍕 Thanks again Heather

Posted 2 years ago

“Again a great service and the product to match. The smell for the apple wood is fantastic plus everything I need to keep my Gozney Dome cooking. Thanks again Graeme”

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Posted 2 years ago

Thank you so much for the great review, Graeme! Happy cooking and we'll see you again soon 😀 Heather

Posted 2 years ago

Love Logs is rated 5.0 based on 2,728 reviews