Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality logs, quick and easy delivery”

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Posted 2 years ago

Thanks so much for the review! Paul

Posted 2 years ago

“Excellent service. I only bought kindling and firelighters this time but both are top quality. The kindling is the perfect size and burns easily in my wood burner. Firelighters are so much better than the ones you buy elsewhere. Great company will use again and would recommend.”

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Posted 2 years ago

Thanks so much for the lovely review Lorraine! The lighting tools can make all the difference 😃 Paul

Posted 2 years ago

“Nice logs, burn well, arrived on time”

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Posted 2 years ago

Thanks so much Ben, we appreciate the feedback! Paul

Posted 2 years ago

“10 out of 10 in every way”

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Posted 2 years ago

Thank you so much for this fantastic review, William! We hope to see you again soon! Thanks Heather

Posted 2 years ago

“Excellent in every season. I use their kindling and smaller cuts for a pizza oven in the summer, and full-size logs in the Winter for the wood burner. Always great quality, and speedy delivery too. Plus a friendly personal service as well.”

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Posted 2 years ago

Thank you so much for this incredible review, Chris! We love to see our regular customers' names pop up! Stay cosy, and we'll see you again soon Heather

Posted 2 years ago

“Great product and great service. Really dry and no plastic packaging.”

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Posted 2 years ago

Thank you so much for the great review! We're happy you're happy and look forward to seeing you again soon! Heather

Posted 2 years ago

“Prompt delivery Thoughtful packaging Great logs”

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Posted 2 years ago

Thank you so much for the awesome review 🤩 we’re so glad you were pleased with your order and hope to see you again soon! Heather

Posted 2 years ago

“Great product and service!”

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Posted 2 years ago

Thanks so much for the review! Paul

Posted 2 years ago

“Was recommended to Love Logs by The Smokin Elk. The site is very easy to navigate, lots to choose from, put simply, why haven't I been here before? :o) First-class (excellent) customer service when a confusing prompter was received from the delivery agent. Will be back, very impressed.”

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Posted 2 years ago

Hi John, Thanks so much for the awesome review, and we're glad you found us when you did - cheers Elky! 😃 Paul

Posted 2 years ago

“Great logs and very well and quickly delivered. I will be ordering again.”

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Posted 2 years ago

Thanks so much for the lovely review Leslie, we'll look forward to seeing you back 😍 Paul

Posted 2 years ago

“Very swift delivery and great product.”

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Posted 2 years ago

Thanks so much Dave! Glad you love the product, happy smoking 🔥 Paul

Posted 2 years ago

“Very quick and efficient service. Good quality logs which are perfect size for my wood burner.”

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Posted 2 years ago

Thanks so much for the lovely review Melissa! Paul

Posted 2 years ago

“Finally affordable and high quality firewood is an easy delivery away. I only wish I’d found Love Logs sooner!”

Love Logs 5 star review on 4th November 2023

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Posted 2 years ago

This is awesome - we're going to need to get ourselves some sausage toasting forks!!! Thanks for the lovely review Roxanne, we're glad you found us too 🤩 Paul

Posted 2 years ago

“We’ve been using Love Logs for a year now and won’t go anywhere else. The firelighters are great, the wood is the perfect size for the log burner and lasts ages. We especially like that they arrive in cardboard boxes and 2 trees are planted per box.”

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Posted 2 years ago

Thank you so much for the brilliant review, Jess! Stay toasty and we hope to see you again soon 🔥 Heather

Posted 2 years ago

“Great product, super fast delivery! Great!”

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Posted 2 years ago

Thank you for the great review, Chris 😀 We're glad you were happy with your order and hope to see you again soon! Heather

Posted 2 years ago

“Great product for BBQ/Outdoor cooking. Come in handy (but heavy) sized boxes :-)”

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Posted 2 years ago

Thanks so much Anthony! The mixed cooking splits is probably my favourite product on the website 😍 Paul

Posted 2 years ago

“Love Logs' website was clear which made the ordering process easy.”

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Posted 2 years ago

Thanks so much Anthony, when we launched the business we thought ordering wood online was properly confusing, so this was one of the things we set out to achieve - so we love this feedback! Paul

Posted 2 years ago

“Love logs is a brilliant small company that I highly recommend. In my experience they go above and above and beyond”

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Posted 2 years ago

Thanks so much Chris! We wanted the business to be a powerful force for good, so we plant far more for every order than is used - and your orders help us do that! Thanks for supporting our business. Paul

Posted 2 years ago

“Great for my small log burner.”

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Posted 2 years ago

Thanks so much for the lovely review Lynn! Happy log burner season 🔥 Paul

Posted 2 years ago

“Excellent service. Initial delivery of wrong item from warehouse quickly resolved with correct item being delivered following morning. Everyone makes mistakes - it’s the rectifying of those mistakes which determine how good a firm is, and could not have received better service.”

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Posted 2 years ago

Hi Nik, Thanks so much for your review! We absolutely hate it when we make mistakes 😂 but yes it does happen, even we aren't perfect! Thanks so much for your continued support 😃 Paul

Posted 2 years ago

Love Logs is rated 5.0 based on 2,632 reviews