Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality pellets, quickly delivered and all for an excellent price”

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Posted 4 years ago

Thanks so much for the review! Happy pizza making 🔥🍕

Posted 4 years ago

“Good product. Fast delivery”

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Posted 4 years ago

Thanks so much for the review! Happy pizza making 🔥🍕

Posted 4 years ago

“Great service,price and product - would highly recommend.”

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Posted 4 years ago

Thanks so much for the review! 🔥

Posted 4 years ago

“First time using love logs as I’m really pleased. Great communication and lovely product which came really well packaged to percent any damage in transitI love that they plant new trees when you purchase and will definitely be buying again.”

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Posted 4 years ago

Thanks so much Anna! Happy pizza making 🍕

Posted 4 years ago

“I ordered a small box of cherry wood to give the company a try and was very impressed. I used the logs to smoke a whole chicken. The logs provided a nice slow smoke (after being soaked overnight) and a great flavour. I will be ordering again.”

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Posted 4 years ago

Thanks so much for the review Michael!

Posted 4 years ago

“Great quality charcoal which lasted for hours, so much better than the cheap stuff the shops sell. The charcoal might be slightly more expensive than some, but it lasts so long compared to others that it's great value for money, plus you don't have to keep topping the bbq up ! I also used the natural firelighters which were very good. All told, I'm very happy with my purchases and will be ordering more as soon as I use what I have.”

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Posted 4 years ago

Amazing to hear - there's really no going back is there! Thanks so much for the review 😃

Posted 4 years ago

“Excellent service and mission! Ordered a wood burner kit in the winter and just recently ordered a pizza oven fuel kit. Both came next day with free delivery. Highly recommend!”

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Posted 4 years ago

You sound like our perfect customer! Now you just need to buy a BBQ... 😉

Posted 4 years ago

“Love logs are great. Great quality wood for our firepit. Arrived quickly and packages well.”

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Posted 4 years ago

Ahhhh thank you so much Natalie! We believe sustainable businesses should also provide the absolute best products and services, so this is music to our ears 😃

Posted 4 years ago

“Amazing service, super quick delivery, high quality wood and most importantly all for an amazing cause! Keep it up!”

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Posted 4 years ago

🙌🏻 🙌🏻 🙌🏻

Posted 4 years ago

“Really prompt delivery, great ready-to-burn logs and from a more sustainable source. Spot on.”

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Posted 4 years ago

Thanks so much for the review Oliver! 🔥

Posted 4 years ago

“Well packaged, delivered quickly and the logs are great! Used them for the first time in my fire pit, very happy with my purchase. Well done, keep up the good work!”

Love Logs 5 star review on 2nd June 2021

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Posted 4 years ago

Awesome, thank you Duncan!!! That looks like a seriously toasty firepit 🔥

Posted 4 years ago

“Excellent service. Fast delivery and helpful support over holiday weekend.”

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Posted 4 years ago

Thanks so much for the review Iain! Any more guidance you need just lee us know 😃

Posted 4 years ago

“Fantastic service. I ordered the mixed smoking lumps. They arrived on time and couldn't be happier with the results they have given to our bbq's.”

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Posted 4 years ago

Awesome, thanks for the review Glen! Our favourite is cherry 🍒

Posted 4 years ago

“Found this company over Instagram and love there ethos on creating planet friendly wood and knowing my money goes to an independent company wanting to help preserve the planet makes it worth it!”

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Posted 4 years ago

Thanks so much for the review Michael! A year ago we just couldn't believe anyone had created a truly circular and sustainable wood fuel business yet, so we thought we'd better do it ourselves 😃🔥

Posted 4 years ago

“Amazing pellets using for my ooni! Better than the original pellets”

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Posted 4 years ago

Awesome to hear, thanks Amers!!! 🔥🔥🔥

Posted 4 years ago

“I ordered some natural fire starters and wood pellets, and both perform brilliantly - and at a great price with swift delivery too! A great company ethos - really support what Love Logs are trying to do - give them a try!”

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Posted 4 years ago

Ahhhhh thanks so much Michelle! Sustainable sometimes costs more, but we were so pleased to work with our manufacturer to get these to market plastic-free and at a sensible price 😃 Happy pizza making!

Posted 4 years ago

“Excellent service and excellent product! Will definitely use again and would recommend to everyone!”

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Posted 4 years ago

🙌🏻🙌🏻🙌🏻

Posted 4 years ago

“Fantastic service, fast shipping and great product”

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Posted 4 years ago

Thanks so much for the review Philippa, and sorry for the delay in replying! Really grateful for your support 🤩

Posted 4 years ago

“I have a small wood burner so it was great to find a retailer of quality, sustainably sourced small logs. I I bought the hobbit logs and they are fab! They burn well for a long time, give a delightful crackle and fit perfectly in the burner. I also bought some kindling, which catches very nicely too. Sustainable packaging - no plastic, and a quick delivery. Will be buying from Love Logs again!”

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Posted 4 years ago

😃

Posted 4 years ago

“Really good product, delivered really quickly. Love the lack of plastic packaging.”

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Posted 4 years ago

Thanks so much for the review, and sorry for the delay in replying! Really grateful for your support 🤩

Posted 4 years ago

Love Logs is rated 5.0 based on 2,632 reviews