Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,632 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,632 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality logs and delivery, would use again”

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Posted 2 years ago

Thanks so much for the five star review John! Paul & Heather

Posted 2 years ago

“5* isn't enough. Brilliant service”

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Posted 2 years ago

Thank you so much for this great review, Robert! Let's hope for a good summer so you can do lots more outdoor cooking ☀️ Heather

Posted 2 years ago

“I have ordered my 3rd Batch of logs from Love Logs now. Every batch has been fantastic. Delivered the next day and all the splits were fantastic quality. Perfectly seasoned. I am a private chef and smoke meat professionally so consistently is key. I would recommend Love Logs to anyone and everyone. I also love the handwritten thanks in every box.”

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Posted 2 years ago

Thank you so much for this incredible review, Brendan! Quality is so important to us so it's great to hear we're hitting the mark every time 🙌 Professional meat smoker sounds like a dream job 🤩 Heather

Posted 2 years ago

“Excellent service from beginning to end. Really good to know that as well as helping to make amazing pizza it’s also from a sustainable source. Would pay more compliments but just lit the oven with my love logs and have to go make some pizza!”

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Posted 2 years ago

Thank you so much Brian, we're so glad you were pleased with your order! Happy pizza making, don't forget to tag @planetfriendlyfirewood so we can see what you cook 🍕 Heather

Posted 2 years ago

“Really great service. You get free next day delivery and the pellets work well in my pizza oven.”

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Posted 2 years ago

Thank you for the great review, Simbarashe 🙌 Happy pizza making, don't forget to tag @planetfriendlyfirewood so we can see what you cook! Heather

Posted 2 years ago

“the amount of wood you get for your money is the best i've come across on the net and locally had the three 6kg bags and i've got enough wood for all summer long i'm sure but if not i will be buying more believe me. paul”

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Posted 2 years ago

Thank you so much for this brilliant review, Paul! Let's hope we have a long, hot summer with lots of outdoor cooking 😀 Heather

Posted 2 years ago

“Delivered as promised. All very easy”

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Posted 2 years ago

Thank you for the review, Jonathan! We're happy you're happy 😀 If there's anything we could do better to increase 4 stars to 5, please do lets us know! Heather

Posted 2 years ago

“Fast, efficient service and delivery. You can tell this is a small business that really cares”

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Posted 2 years ago

Thank you so much for the lovely review, Simon! We genuinely do care and want everyone who shops with us to have the best experience so it's great to hear that's coming across. See you again soon! Heather

Posted 2 years ago

“Great service, great choice, great quality”

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Posted 2 years ago

Thank you Malcom for the great review! We look forward to seeing you again soon 😀 Heather

Posted 2 years ago

“Super fast delivery and logs that burn so well! Will definitely order from Love Logs again!”

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Posted 2 years ago

Thank you for the review Jack, we can't wait to see you again 🙌 Heather

Posted 2 years ago

“Absolutely amazed with this company. For a so called small company ordered a 12kg bag of mixed wood chunks arrived the very next day. Good size chunks and they also make awesome content on YouTube go check them out. 👍”

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Posted 2 years ago

Thank you so much Scott, we're so glad you were pleased with your order 😀 Fingers crossed for a sunny summer for lots more outdoor cooking! Heather

Posted 2 years ago

“Every order i've placed with love logs has arrived in perfect condition and never late. The flavour the fruit wood has given to my smoking has been exceptional. Apple and cherry for pork and chicken, and whiskey oak for beef ribs. Fabulous product at a sensible price.”

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Posted 2 years ago

Thank you so much for the fantastic review, David 🙌 Here's to great summer full of outdoor cooking! Heather

Posted 2 years ago

“Fast delivery. Love what this company are doing for the environment.”

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Posted 2 years ago

“Great company to buy your pizza pellets, logs etc from and good value for your money Postage really fast as well”

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Posted 2 years ago

Thank you so much for the review, Donald! We're happy you're happy and can't wait to see you again 🤩🤩🤩 Heather

Posted 2 years ago

“Great value and fast delivery, this was better than I expected. These were much better than the premium pizza machine own brand and more consistent in size. Only problem was the courier was a day late, but I can live with that.”

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Posted 2 years ago

“Good selection of wood, order arrived quickly and was well packaged. I ordered Cherry and Hazel for the bbq, used the Cherry yesterday and it has a lovely clean, light and fragrant smoke. Very happy.”

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Posted 2 years ago

“The charcoal came exactly as described and it gave the BBQ a lovely subtle smoke flavour. Good heat and would defo buy again. Love the plastic free packaging”

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Posted 2 years ago

Thank you so much for the great review, Jamie! We're so pleased you like the charcoal and we look forward to seeing you again. Happy cooking! Heather

Posted 2 years ago

“Ordered the Ooni Karl 12 Fuel Kit. Arrived on time. Very well packaged. The products look first-rate, can't wait to try them out.. would recommend.”

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Posted 2 years ago

“Fantastic service from the guys at planet friendly firewood. Good price, great customer service and fast delivery. Lovely company to deal with and very helpful on social media (very keen to share tips and advice). Love these guys”

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Posted 2 years ago

Thank you for the lovely review, Keith. We're so glad you're happy with your order and it's nice to know that you find our obsession with outdoor cooking useful! Fingers crossed for some sunny weather for lots of pizza making 🍕 Heather

Posted 2 years ago

“Our first order & a wee mistake in what was delivered. How a company deals with mistakes says a lot about them & Heather/Love Logs really have been first class- immediate dispatch of the correct order, checked with us about suitable time for picking up the other box. All hassle free & over a bank holiday weekend. The wood is perfect for our karu with a good amount at a very competitive price. Will definitely order again from them.”

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Posted 2 years ago

Thank you so much for the review! We're sorry for the original mistake but really glad to hear you were happy with the resolution. Happy pizza making, don't forget to tag @planetfriendlyfirewood so we can see what you cook 🍕 Heather

Posted 2 years ago

Love Logs is rated 5.0 based on 2,632 reviews