Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,631 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,631 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery was great”

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Posted 1 year ago

Thank you for the great review! We're always looking to improve so we'd be really grateful if you could tell us what we could do to get 5 stars next time? Thanks Heather

Posted 1 year ago

“Excellent, long-burning, dry logs that fit perfectly into my small and larger stoves. Excellent value for money and work to provide support and sustainability for the environment.”

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Posted 1 year ago

Thanks so much for your review! We love taking constructive feedback, if there's anything we could do to make this a 5 star review, please pop us an email 😃 Paul

Posted 1 year ago

“It arrives pretty quickly, usually next day, and the wood is perfect for our Hobbit wood burner. I cannot buy small logs locally”

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Posted 1 year ago

Thanks so much for the review Nigel! We love constructive feedback, if you think we can do anything to reach a 5 star review, please let us know! Paul

Posted 1 year ago

“Very good delivery, do what they say on the tin. Fantastic kindling, gets a fire roaring. Hobbit logs are great for my smaller log burner, go through quite a few but burn down fully with not much left which I've not found with other logs which can leave big bits at the end. Also love that they are UK. Fair and similar price to other logs. (All log prices have gone up since last year I think) Love that I'm buying from a sustainable and planet-friendly business. (Also love that im buying logs called "hobbit logs" due to my fascination with LOTR. :D)”

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Posted 2 years ago

Thank you so much for this brilliant and detailed review, Charlotte. We're so glad you love the Hobbit Logs, we're pretty happy with the name too 😀 We're always looking to improve, so we'd really appreciate any feedback you can share about how we could get to five stars? Thanks Heather

Posted 1 year ago

“Got a large log Subscription which is great, lever run low of logs. The burn of these logs is 3x longer than what you get from B&Q/Home Base so value for money is good.”

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Posted 2 years ago

Hi Sam, thank you so much for the great review! Would you mind sharing any feedback as to how we could get to 5 stars? Thanks Heather

Posted 1 year ago

“Logs seem good. Nicely packed. Quite expensive compared to logs I bought last year but hopefully they will burn better/slower. We’ll see.”

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Posted 2 years ago

Hi Ashley, thanks for the review! We'd appreciate if you'd let us know how you get on once you've used them, and if there's anything we could do once you have to get five stars 😃 Paul

Posted 2 years ago

“Great logs, eco friendly and speedy delivery”

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Posted 2 years ago

That's what we do 🤩 🤩 🤩

Posted 2 years ago

“Good quality selection of logs”

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Posted 2 years ago

Thank you for the great review! Please could you let us know if there is anything we could have done to go from 4 stars to 5 stars? Thanks Heather

Posted 2 years ago

“Arrived speedy packed well. Coals burnt well giving out plenty of heat for a long period. Cost is a little high not sure if I can venture in purchasing more coal this summer.”

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Posted 2 years ago

“Delivered as promised. All very easy”

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Posted 2 years ago

Thank you for the review, Jonathan! We're happy you're happy 😀 If there's anything we could do better to increase 4 stars to 5, please do lets us know! Heather

Posted 2 years ago

“Great mix of small and larger sizes, Woodburner flares into life quickly using these.”

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Posted 2 years ago

Thank you for the lovely review! We'd love your feedback on how we could go from 4* to 5* next time if you're happy to share? Thanks again Heather

Posted 2 years ago

“Love their environmental ethics for replanting. Great logs. Bit of an issue with the courier but got them in time for when I needed them, and they were proactive with communication. Would not stop me ordering again.”

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Posted 2 years ago

Thanks so much for your review Darren! We'd love to know whether the 4 stars was just for the DPD issue, or if there's anything else we can do better? Cheers! Paul & Heather

Posted 2 years ago

“All good with repeat order”

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Posted 2 years ago

Thanks Robert! What could we do differently and get a 5 star review, out of interest? Paul & Heather

Posted 2 years ago

“Logs are always great, and the box of odd ends of briquettes is great value and handy for getting a fire started quickly.”

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Posted 2 years ago

Thank you for the brilliant review Douglas! If there’s anything we could do to take it from 4* to 5*, please do let us know!

Posted 2 years ago

“Happy with service. Originally told logs would be delivered the next day then that became the following day, but I was kept informed all the time and delivery happened as they said.”

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Posted 2 years ago

Hi Gillian, thank you for the great review and apologies for the small delay! We look forward to seeing you again 💚

Posted 2 years ago

“Prompt delivery and good communication.”

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Posted 2 years ago

Awesome, thanks Ian! We'd love to know what we could do to get 5 stars, please let us know. Paul & Heather

Posted 2 years ago

“My order arrived within days as promised - nicely packed. Great size for my small stove. The logs burn quite well.”

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Posted 2 years ago

“Log package was good but a little expensive however at the time l was unable to order from anywhere else and decided to give them a try. I am not saying l wouldn't use again as the quality was exceptional but l do need to try and source a cheaper alternative.”

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Posted 2 years ago

“Would give it 5 but haven’t used logs yet! Ordering and Delivery hassle free.”

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Posted 2 years ago

“Really fast delivery!”

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Posted 2 years ago

Love Logs is rated 5.0 based on 2,631 reviews