Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,721 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, quick to deliver and quality wood - no problems and will use again.”

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Posted 4 years ago

Hi Mick, thanks for the review! We'd love your feedback on how we could make this a 5 star review?

Posted 4 years ago

“Website, shipping, Instagram, packaging I think it's amazing, love it all. The only thing I'm less excited about is the wood smell, it doesn't have the same smell as other wood I've been buying. I think I've had oak and hardwoods before, they just burn such a beautiful aroma. Alas the overall brand is so effective for someone living in an apartment and caring for our planet.”

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Posted 5 years ago

Hi Dan, thanks for the feedback and thanks so much for being part of our first winter! We only sell hardwood but it is mixed species because buying specific hardwoods is more expensive - we recognised from the day we launched the business that we needed to do everything possible to try and get the price & value points right for you guys. Sometimes you'll get lucky and get a box of oak, and there are a number of other species that smell amazing, but right now, a lot of ash is being felled in the UK due to ash dieback disease, which has definitely got the most subtle smell of any British wood. As we continue to bring down our packaging and transport costs we might be able to offer single species hardwoods at a competitive price, so watch this space!

Posted 5 years ago

“It’s an absolute pleasure to be on board. Incredibly fast delivery and absolutely no plastic whatsoever. That’s what caught my attention. Signed up to a subscription instantly and already considering another of their largest boxes to the sets already subscribed to.”

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Posted 5 years ago

Thanks for the review & photo James! I know you switched from a cheaper pallet supply and we're doing everything we can to bring the prices closer to that sort of bulk delivery. Thanks for helping us get off the ground! Paul & Heather

Posted 5 years ago

“Very quick delivery much appreciated, i cannot yet comment on how good product as yet to use will be doing so in the coming weeks. Though looks good”

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Posted 5 years ago

Thanks for the service feedback James, we'll look out for that 5 star review when you've had a chance to use it ;) Heather & Paul

Posted 5 years ago

Hi James, how did you get on with your firewood once you used it?

Posted 5 years ago

Love Logs is rated 5.0 based on 2,721 reviews