Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,721 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 9th November 2025

231

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of quality woods, fast delivery, and supporting sustainable UK woodland - what's not to love!”

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Posted 6 months ago

We agree 😍 Thanks Robin!

Posted 6 months ago

“Ordered a box of beech spilts and they arrived by the next day. Great uniform size and burn amazingly. Ideal for the small Kadai firebowl I have. So impressed I bought another box of beech splits and oak splits.”

Love Logs 5 star review on 10th August 2025

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Posted 6 months ago

Ahh thank you Steve, much appreciated! Enjoy those Kadai cooks... and let me know when you've upgraded to the 80cm 🤣 Happy cooking 🔥 Paul

Posted 6 months ago

“First time ordering from Love logs, had a little hiccup with the delivery (not their fault) and as soon as I contacted them I had a new box of Oak splits delivered the next day as promised! Really quick and helpful response from Heather so would definitely recommend, and a great amount of wood for the price too!”

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Posted 6 months ago

Thanks so much for the review Michael, and apologies again for the delivery issue - glad we got you sorted and happy cooking 🔥 Paul

Posted 6 months ago

“excellent small business who understand customer relationships”

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Posted 6 months ago

Thanks for the brilliant review, Mark. Our relationship with our customers is so important to us, so it's really great to know that's coming across 😀 See you again soon Heather

Posted 6 months ago

“Brilliant service, easy to navigate website with lots of very useful articles and information. Delivery of logs has always been punctual with appropriate packaging. Love logs is my go to when I need logs for my pizza oven.”

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Posted 6 months ago

Ahh thank you so much for this incredible review, we're so glad that you love your logs and it's always nice to hear that our content has been useful 🙌🙌 Happy pizza making and we'll see you again soon 🔥 Heather

Posted 6 months ago

“These guys are great. I buy charcoal for my Kamado Joe, it’s great quality, burns well for low and slow and high temperature grills and sears. Delivery also spot on, always prompt and on time.”

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Posted 6 months ago

Thanks for the awesome review, John 🙌 We love our KJ too, so it's great to hear that the charcoal is giving you a good experience with yours! We love to see what you cook, so don't forget to tag @planetfriendlyfirewood if you're posting on socials See you again soon Heather

Posted 6 months ago

“Love their logs. Delivery is next day. Super service.”

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Posted 6 months ago

Thank you for the brilliant review, we're so glad you love your logs 😍 See you again soon Heather

Posted 6 months ago

“Excellent service top product…. Will definitely be reordering 👍”

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Posted 6 months ago

Thanks for the excellent review, we're happy you're happy and look forward to seeing you again soon 😀 Heather

Posted 6 months ago

“Exactly what we ordered…..and fast!!”

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Posted 6 months ago

Thanks for the awesome review, we're so glad you were happy with the service 🙌 See you soon Heather

Posted 6 months ago

“Logs turned up remarkably quickly. They were as ordered, as dry as expected and burned beautifully hot.”

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Posted 6 months ago

Thank you for this fantastic review 😍 We're happy you're happy, and hope to see you again soon Heather

Posted 6 months ago

“Very quick delivery and lovely dry oak logs, work a treat in both the charcoal BBQ and smoker. Heavier package than I was expecting so very pleased all round”

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Posted 6 months ago

Thanks for the awesome review, Neil, we're so glad the oak logs worked well for you 🔥 Happy cooking and we'll see you again soon Heather

Posted 6 months ago

“I ordered oak splits for smoking, they were great quality and delivered ver quickly. I highly recommend them.”

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Posted 6 months ago

Thanks for the awesome review, Alan, we're so glad you loved your logs! See you again soon 🔥 Heather

Posted 6 months ago

“A fantastic company that I am pleased to support. Orders always come quickly and are well packaged. I've not had much need to communicate with them directly but when I have it has always been friendly.”

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Posted 6 months ago

Thank you so much for this fantastic review, Sean, we love to see our regular customers' names pop up 🤩 As always, thank you for supporting our business and we look forward to seeing you again soon Heather

Posted 6 months ago

“Delivery was so fast. I used the oak straight for beef short ribs on my Wber Smokey Mountain and got the best smoke ring ever. The logs burned very clean. Trying the cherry today for smoked chicken. I bought the small mixed box as this was my first order It won't be my last !!!!”

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Posted 6 months ago

Thanks for this amazing review, Frances 🤩 Beef short ribs are one of my favourites, we're so glad the oak helped you get that smoky flavour into them 🤤 Happy cooking and we'll see you again soon Heather

Posted 6 months ago

“I have used love logs for smoking wood for a number of years, had always been great quality and reasonably priced. Latest year I tried the natural firelighters and was very impressed with them. I've recently become fed up with the charcoal from supermarkets and decided to order 6kg of charcoal from love logs to smoke a pork shoulder. I was amazed at the quality of the charcoal. The charcoal was extremely clean burning, so I was able to keep the smoker coal chamber topped up with charcoal without having to light it first, which enabled me to maintained a good cooking temperature for 10 hours. I will definitely be using love logs for all my charcoal in the future.”

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Posted 7 months ago

Thanks so much for taking the time to leave this detailed review, Michael! We're SO happy to hear you loved your charcoal, and that we've helped you move away from the supermarket rubbish 🤩 Fingers crossed there will be plenty more nice weather for cooking outside this year 🔥 See you again soon Heather

Posted 6 months ago

“Best logs ever! I searched for years for the perfect logs for my tiny log burner - wouldn’t buy anything else!”

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Posted 7 months ago

Ahhh thanks so much Kim, that's amazing to read 😍 We're so pleased we've helped your enjoy your log burner, here's to a cold and cosy winter 🔥 See you again soon Heather

Posted 6 months ago

“Quality wood chunk, arrived next working day and well priced.”

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Posted 7 months ago

Thank you for the great review, we're so glad you were please with your order! Happy cooking and we'll see you again soon 🔥 Heather

Posted 6 months ago

“Great product and a swift no nonsense service.”

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Posted 7 months ago

Thanks so much for the review, John, 'no nonsense' is a great way to describe our service - we'll be stealing that one! See you again soon Heather

Posted 6 months ago

“We recently bought an Asado grill but couldn't get the knack of burning the wood to make embers. Then we found Love Logs! Their wood is the perfect size, shape and quality to make perfect embers every time. Worth every penny now we can enjoy our grill!”

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Posted 7 months ago

Thank you so much for leaving this fantastic review, we are SO glad we've helped you enjoy your Asado grill -it's one of our favourite ways to cook 😍 Make sure you tag @planetfriendlyfirewood if you post your cooks on socials so we can see what you're grilling 🔥 See you again soon Heather

Posted 6 months ago

“Quick and hassle free delivery. Wood lights easily and works well in the pizza oven”

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Posted 7 months ago

Thanks so much for this awesome review, we're so glad you loved your logs 😍 Happy pizza making and we'll see you again soon 🔥 Heather

Posted 6 months ago

Love Logs is rated 5.0 based on 2,721 reviews