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Louis Copeland And Sons Reviews

4.9 Rating 5,130 Reviews
99 %
of reviewers recommend Louis Copeland And Sons
4.9
Based on 5,130 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Louis Copeland And Sons Reviews
Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

Write Your review

“Excellent customer service.”
Helpful Report
Posted 7 years ago
Thank you for the five stars. Have a lovely weekend. Kind regards, The web team
Posted 7 years ago
“Excellent online service. Delighted with the emails with an up to date of my delivery. Loved the packaging”
Helpful Report
Posted 7 years ago
Hi Helena, Thank you so much for the review. Our couriers notifications really are helpful in giving an idea as to when your order will arrive, I'm so glad you found this beneficial. Enjoy the rest of your day, we can't wait to look after you again. Kind regards, The web team
Posted 7 years ago
“I mostly buy from Louis Copeland & Son online, with occasional visits to one of their retail locations. Louis Copeland’s selection of menswear suits both my work and leisure clothing requirements I have found their online service to be faultless, deliveries prompt and if there are any issues or queries it is easy to contact one of the team.”
Helpful Report
Posted 7 years ago
Hi Phelim, Thanks so much for taking the time to review us and it's great to see that you use us both on and offline for your needs. We pride ourselves on our seasonal curated collections for men and hope that stands us out from the crowd. It is great to get feedback about the online service in such a positive manner and is much appreciated by us all. Thank you. Have a lovely summer. Kind regards, The web team
Posted 7 years ago
“Very professional on-line shop!!! Nice to visit it again. Stenstroms shirts are very nice!”
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Posted 7 years ago
Hi Arkadiusz, We are very happy to see you back, the Stenstrom shirts are great aren't they. We thanks you for leaving a review for us and hope to see you again soon. Kind regards, The web team
Posted 7 years ago
“Louis Copeland is the epitome of 20th Century excellence delivered into the 21st Century. Staff who are not only product aware but whom are professional, personable, considerate and treat their recurring client base (and I travel over from the uk) as if they are their only customer making the whole Louis Copeland experience a partnership in friendship and trust rather than an essential chore and why it is a pleasure to walk through the doors in Wicklow street to see an old friend whether shopping or not but I defy you to leave without some welcome addition to your wardrobe and a smile on your face with particular mention to Derick Cronin and team who make my visit home both enjoyable and memorable especially if the DUBs have had a good weekend too. Thank you & good luck..!! Kindest regards, Declan Molyneux (LC devotee..!!).”
Helpful Report
Posted 7 years ago
Hello Declan, Wow, where to start, what an absolutely wonderful review. Thank you so much. You have gone to a great deal of time to write such wonderful words about us. We have passed on your review to Derick directly and he was very pleased. I will also pass on your comments to our senior management and to travel all the way from the UK we are so glad that you enjoyed your experience with us and hope that we can continue to meet your expectations on your next visit. Have a great day. Kind regards, The web team
Posted 7 years ago
“The service I have received is first class and I would gladly recommend you family and friends. Darren”
Helpful Report
Posted 7 years ago
Hi Darren, Thanks for the review but particularly the recommendation to friends and family. We are glad you like the service, it is what we aim for. Kind regards, The web team.
Posted 7 years ago
“Excellent service from start to finish. The parcel I received looked professionally packed and I would have no problem sending as a present to friends and family. Well done to all involved. Keep up the good work. Regards, Ken.”
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Posted 7 years ago
Hello Ken, Thanks for your very kind words, as a team we always strive to bring the best online experience as often as we can to all our customers and we really appreciate when you take the time to thanks us, it is much appreciated. Have a lovely day and we look forward to looking after you again soon. Kind regards, The Web Team
Posted 7 years ago
“Fantastic service. The presentation of my delivery was very professional. Actually can't imagine how it will ever be matched. Why would one want to leave the comfort of their own home when you can buy on line with the service provided by your company and at a great price too.”
Helpful Report
Posted 7 years ago
Hello Pat, What a lovely review, thanks so much from the team here in Louis Copeland, it means a lot to us as we are in the background working away and it is lovely to hear we met your expectations. We hope to look after you again soon. The Web Team.
Posted 7 years ago
“Ordered my goods online and had them delivered promptly, very please with the service. Vincent.”
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Posted 7 years ago
Hi Vincent, Thank you for your review and we are glad you like our service. Hopefully we can serve you again soon to the same standards.
Posted 7 years ago
“I found Kelly Ann excellent with service and efficiency! Thanks Frank Holmes”
Helpful Report
Posted 7 years ago
Hi Frank, Thanks for your kind words about Kelly and leaving us a great rating, we will be sure to let her know.
Posted 7 years ago
“Excellent service ongoig no very prompt delivery”
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Posted 7 years ago
Hi Ned, Thanks for leaving the review. We hope to look after you again soon.
Posted 7 years ago
“Everything was great the shoes were to big not a problem to take them back lovely lads in shop definitely be back”
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Posted 7 years ago
Hi Richard, Thanks for leaving your thoughts, glad we could be of service.
Posted 7 years ago
“Ordered from Louis in a hurry on line,needed the delivery for attending a function,all arrived in two days,excellent service”
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Posted 7 years ago
Hi Philip, Thanks for letting us know your thoughts and leaving a great rating. We appreciate your comments.
Posted 7 years ago
“I deal with Louis Copeland regularly in Dundrum and it is a pleasure to visit the store. The staff are so courteous and polite. I have had suits & shirts made by Abu and he is s thorough gentleman.”
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Posted 7 years ago
Thank you for taking the time to leave a review Eileen. I will make sure to pass on your comments on to Abu, I know he will really appreciate them.
Posted 7 years ago
“The packaging was excellent, the hand written note which was with the delivery is something I have never come across previously. You can tell you are purchasing a item from a premium outlet who cares about there clothes and customers.”
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Posted 7 years ago
Hi Dale, thank you for your review. We really do try to match the service we provide in store, through the website, and I'm so glad you found it to be of a high standard. If there is ever anything we can help you with in the future please do let us know!
Posted 7 years ago
“Excellent customer service from Aideen.”
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Posted 7 years ago
Thank you for the positive review Mark, I will make sure to pass your comment on to Aideen!
Posted 7 years ago
“fiona was absolutely brilliant to deal with and such a good help when i made a mistake! very happy with the customer service thanks so much”
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Posted 7 years ago
Thank you so much Tara. I really do appreciate the review. I'm so glad we were able to get it sorted. Fiona
Posted 7 years ago
“Very prompt customer friendly service product delivering a high quality !”
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Posted 7 years ago
Thank you so much for the review Brian. I'm glad to hear you had a pleasant experience with our site!
Posted 7 years ago
“Excellent in every sense. From the quality of the material, the small moderations at no extra cost, the excellent speedy delivery service, the beautiful packaging presentation, etc. All top class. In parallel, throughout the process there was regular communication to ensure I knew the exact status of my order, tracking on the shipping/delivery time frame for my order, follow on calls to verify that it was to my satisfaction, etc. This was so good that I ordered my next shirt within 24 hours of the delivery of the first one.”
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Posted 7 years ago
Hello Karl, We really appreciate your kind words. It takes time to leave a comprehensive review like you have and we very much appreciate it. We will pass this on to all the website team, it makes our day when we get things just right. Thanks again and we hope to serve you again soon.
Posted 7 years ago
“Easy to use website. Very well packaged when posting. Very good quality clothing. Have bought from website and in-store a few times. Well mannered and helpful staff. Would definitely recommend to anyone considering using their website or in-store shopping. A++++”
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Posted 7 years ago
Hello Niamh, Thank you so much for your kind words. We will be sure to pass on your comments to management and appreciate the recommendation.
Posted 7 years ago
Louis Copeland And Sons is rated 4.9 based on 5,130 reviews